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 Word 2000 under NBT 4.0 error: Exception number: c Post a Reply  
From: james on 12/16/2002
G'day folks,

I'm having some trouble with opening Word2000 on NT 4.0. I have a scheduled VB6 executable running on the machine which starts up word to do some processing. However, intermittently, I get a Dr. Watson error saying that WINWORD.EXE caused word to fail due to an access violation and I get the following output in the Dr. Watson Log:

Application exception occurred:
App: (pid=316)
When: 12/16/2002 @ 2:6:11.76
Exception number: c0000005 (access violation)

*----> System Information <----*
Computer Name: UKWAPRSD01
User Name: svc-campaign
Number of Processors: 1
Processor Type: x86 Family 6 Model 3 Stepping 4
Windows Version: 4.0
Current Build: 1381
Service Pack: 6
Current Type: Uniprocessor Free
Registered Organization: Citigroup
Registered Owner: Citigroup

*----> Task List <----*
0 Idle.exe
2 System.exe
31 smss.exe
41 CSRSS.exe
34 WINLOGON.exe
52 SERVICES.exe
55 LSASS.exe
49 SPOOLSS.exe
94 RPCSS.exe
106 amgrsrvc.exe
110 CpqRcmc.exe
114 vcagent.exe
117 cqimdsvc.exe
122 MCSHIELD.exe
127 VsTskMgr.exe
139 nsrexecd.exe
153 PSTORES.exe
166 mstask.exe
174 snmp.exe
182 surveyor.exe
188 sysdown.exe
193 sysexec.exe
196 W32Time.exe
199 WinMgmt.exe
205 winvnc.exe
212 cpqnimgt.exe
217 cqmgserv.exe
222 cqmgstor.exe
224 guardian.exe
234 inetinfo.exe
237 snmpd.exe
250 cqmghost.exe
259 cpqwmgmt.exe
300 nddeagnt.exe
291 EXPLORER.exe
315 TTACMON.exe
293 NTACMON.exe
314 shstat.exe
329 LOADWC.exe
301 Campaign.exe
305 IEXPLORE.exe
344 DEP.exe
316 WINWORD.exe
340 DRWTSN32.exe
0 _Total.exe

(30000000 - 3086d000)
(77f60000 - 77fbe000) dll\ntdll.dbg
(77dc0000 - 77dff000) dll\advapi32.dbg
(77f00000 - 77f5f000) dll\kernel32.dbg
(77e70000 - 77ec5000) dll\user32.dbg
(77ed0000 - 77efc000) dll\gdi32.dbg
(77e10000 - 77e67000) dll\rpcrt4.dbg
(308c0000 - 30e1c000)
(77b20000 - 77bd1000) dll\ole32.dbg
(77c40000 - 77d7b000) dll\shell32.dbg
(716f0000 - 7177a000) COMCTL32.dbg
(77c00000 - 77c18000) drv\winspool.dbg
(65340000 - 653d5000) oleaut32.dbg
(770f0000 - 772ed000)
(48000000 - 4806c000)
(77720000 - 77731000) dll\mpr.dbg
(777f0000 - 777fc000) dll\ntlanman.dbg
(78000000 - 78046000)
(77890000 - 778a5000) dll\netui0.dbg
(77850000 - 7788a000) dll\netui1.dbg
(01a90000 - 01ad1000) dll\netapi32.dbg
(77840000 - 77849000) dll\NetRap.dbg
(777e0000 - 777ed000) dll\samlib.dbg
(776d0000 - 776d8000) dll\wsock32.dbg
(776b0000 - 776c4000) dll\ws2_32.dbg
(776a0000 - 776a7000) dll\ws2help.dbg
(77950000 - 77979000) dll\wldap32.dbg
(77bf0000 - 77bf7000) dll\rpcltc1.dbg
(65000000 - 65263000) Vbe6.dbg
(65300000 - 65327000) vbe6intl.dbg

State Dump for Thread Id 0x115

eax=00000000 ebx=00000010 ecx=0012ffb0 edx=00000000 esi=01c60010 edi=00220070
eip=30307c40 esp=0012e248 ebp=0012efb0 iopl=0 nv up ei pl zr ac po nc
cs=0

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--- Replies to this Problem ---
From: Kory on 04/09/2003
Did anyone get a answer for this?
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From: Dave on 02/04/2003
Hi James,

Did you manage to solve this problem?

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