From: Pete on 01/30/2002
I have a HP 722C DeskJet Printer connected to a 1.5 Ghz., Pentium 4 system. System operates on Win98_se OS. Started receiving "hpfvls06.exe" errors after I temporarily move the entire system to another room. Loaded the latest H-P Drivers for the 722C and began receiving “hpfvls14.exe” errors. The printer works OK; however, the error appears after every print cycle. How is this CORRECTED???
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--- Replies to this Problem ---
From: Karen on 04/23/2006
As with the other writers here, I have a HP printer-the 720 C. I have been getting the annoying hpfvls.14 message after every single print job. I searched HP's site for a solution but found none."glm" found it apparently. The directions in the posting by "glm" CORRECTED the problem immediately!! Thanks so much for that great information. Also, like "Bob G" I had installed Norton Internet Security (verson 2005) several months ago and that is when the HP error message began. It appears there's a relationship. Thanks everyone! I was quite weary of clicking this message away all of the time. Karen
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From: Mike on 01/03/2006
I've been annoyed with this "Hpfvls14" error for a long time, and like you others, I have a HP Deskjet 722c printer, and I really like it. I tried the process suggested by GLM and it worked on the first shot! So to you GLM, and the others, Thank you so much for the correction to this annoying problem.
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From: Daffy on 09/26/2005
I've got the HP 722C printer and at one time I also had the hpfvls14 problem although I could still print.In my case, the error was caused by the Sygate Firewall. However, the error was sporadic, depending upon the order the drivers loaded during startup. I removed Sygate and replaced it with Zone Alarm and the problem never came back. I plan to try reinstalling an updated version of Sygate to find out if the drivers conflict has been solved, otherwise it's back to Zone Alarm, which is a good firewall but a resource hog.
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From: Leon on 08/26/2005
I had the Hpfvls14 problem today, after setting my old Dell Inspiron 3500 laptop up to my old printer.The method posted by glm rectified my problem immediately. Thanks Guys.
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From: glm on 01/06/2005
I have just fixed the hpfvls14 illegal operation, general protection fault problem that used to come after every print job on my HP 722c. I too had upgraded to the newer drivers (720C v10.3), but had the same problem with the old drivers (720C series), with error hpfvls06 instead.At the HP web site, I typed in my problem (hpfvls14 general protection fault) and got to an answer page, which basically has procedures for disabling bidirectional printing at the *.exe level. Here is how (for those with the 720C v10.3 drivers, I expect the *.exe file name is different with the older 720c drivers): Close all programs except Explorer and Systray by going through the CTR+ALT+DEL routine. Make sure all programs all are shut down except these two.
Close the "Close Program" window.
Click Start and Run
Type in hpfcfg14.exe, and enter
Click continue in the HP Deskjet configuration window that will open
Remove check marks from the following:
Print cartridge query
Bidirectional communication
Launch toolbox when printing (when available)
Click OK
Restart Windows This fixed it for me. I like the printer, both the quality and large ink cartridge. I intend to keep this as long as I can. I also have McAfee firewall and virus running, and intellmounse, so those are not a problem with me
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From: Bob G on 10/28/2004
I have just encountered error hpfvls06. I was running Norton Internet Security 2003 and this error had never come up. After I uninstalled NIS 2003 and installed INS 2004, the error started appearing. Looks like NIS 2004 is the culprit in my case. Any one else with this experience? If so, solutuions?
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From: Sue on 09/10/2004
I've had my HP 722c printer for about 5 years (maybe 6!). It's always been great.Just recently, I began getting the dreaded "hpfvls06: An error has occurred, Close/Ignore" followed by "hpfvls06 has caused an error in hpfvls06.exe. hpfvls06 will now close: Close" The printer still prints fine, but you have to babysit it now and press "Close" after every single print job now. I've searched the internet, and so far, just see solutions regarding Intellipoint 4.0...I don't have that version, and I even unistalled the version I had (unknown version) and still no luck. The only new thing done to my computer recently (Dell Dimension 4100 running Win Me) is to install a new version of my antivirus (Norton Internet Security 2004). I've also been receiving errors upon shutting down Outlook Express 6.0. I wonder if these things are related somehow? Thanks! -Sue-
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From: Larry on 08/25/2004
I now have the same problem with getting the "hpfvls14" General Protection Fault at the end of a print job using my HP-722C. I went on line with HP to verify that I had the latest drivers and I did. While I was on their site I had remote diagnostics run on my printer, no problems detected. Still have problem but have isolated it to the "MCVSESCN" module in the McAfee VirusScan-Pro 8.0 . Incidentally, this problem only began when I was forced to upgrade from McAfee VirusScan-Pro Ver.-6.0 to Ver. 8.0 . I have made several referrals to McAfee but to date that have not been of any help but to tell me to contact MicroSoft and spend another $35.00. I now think/know McAfee has a problem and needs to "cleanup" their product or my next action will be to uninstall, request a refund and then install "Norton".
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From: Greg on 06/15/2004
Thanks Steve,
This one was a pig, ran sysedit and went thru the win.ini files deleting everything that wasn't 10.3 related, unfortunately I missed out a line at the end cos it appeared harmless.....fault carried on...deleted last line re: HP and all was well.......It appears installing the new driver doesn't automatically take out refs to the old one (making the pc think it has 2 HP printers both doing the same thing), searching out refs to HP printer deleting and reinstalling will have the same effect.....tho it's a bit late if you are looking up this problem it would appear the best thing to do is uninstall the printer/old drivers before you install the new ones....Failing that confidence in editing win.ini helps (choose run then sysedit) dunno what to do in anything else......will comment to hp about this one cos they should have patched it by now.
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From: Joe on 06/09/2004
O.K, y'al That are getting the hpfvls14.exe error with a HP 720/722 printer. this is what I had to do to resolve the problem: NOTE, this applies ONLY to those of you that ALSO are running AVG Anti virus 6.0 This error only occurs when using the latest HP ver 10.3 printer driver!
This error does Not occur when using the original driver that came with your printer! First, shut down the AVG Control Center at the task bar or "end task" in Task Manager. Open Windows Control Center > Printers > right click on the printer icon > click on properties > the General Tab and print a test page. Now the hpfvls14 error is gone! The problem is that the latest HP driver, hpfvls14.exe conflicts with the AVG (avgcc.32) Control Center driver! REMEMBER!! THIS PROBLEM ONLY OCCURS WHEN USING THE HP VER 10.3 DRIVER!! The soultion........Use the OLD (original) HP driver!!!.........that's what I'm doing......Good Luck!
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From: Joe on 06/01/2004
I had that problem, but I found out it was by Virus & Firewall software crashing my printer. If you have Mcafee Virus Scanner 8 - It will crash your printer so disable your Virus & Firewall Apps before printing,
HOLD
Ctrl + Alt + Del
End Task on Everythink except for the Explorer.
Now try printering Again and look Error gone Cool...! Save your website - so u can print them office Later. Peace
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From: Nicholas on 03/31/2004
Hello, I too have the HPFVLS06.exe pest. I tried the suggestion by Keith and Stan, but alas no good. I have not of course yet tried all the other possibities. But thanks anyway, If I find the solution to my problem I will let you know. I might change to XP. !!!!!!!
Best wishes to you all.
Nicholas.
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From: Atul on 03/01/2004
In order to resole this issue, I recommend following the troubleshooting
steps listed below: Step 1: 1. Click Start, Settings, and click Control Panel.
2. Double-click Add/Remove Programs.
3. Select IntelliPoint 4.0, and then click Remove.
4. Click OK. Then download the current version of Microsoft IntelliPoint: Go to www.microsoft.com/downloads and select IntelliMouse under
Product/Technologies and click the Go icon. Proceed to download and
install the latest version of the IntelliMouse drivers for Windows 98.
Step 2: Turning Off Point 32.
1. Click Start, then Run.
2. Type msconfig and click OK.
3. Click the Startup tab.
4. Clear the Point 32 check box, click Apply, then OK.
5. Restart your computer. For more information, please refer to the following website: http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q318845 you can contact me at atulvns@yahoo.com
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From: Mike on 12/31/2003
I have the same problem. After each print job on my DeskJet 722C, I get the error message saying "HPfvls06 has caused an error. HPfvls06.exe will shut down". I click "ok" and don't notice any changes in operations. Do you know what is happening? How can I stop this?I have Windows ME.
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From: stan on 05/01/2003
For me (Win98Se, HP722C 10.3, Office97) I had to uninstall AVG free antivirus program. This fixed problem. Reinstall AVG. Problem still fixed.
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From: Tom on 03/07/2003
I have a HP 722C and Win 98SE. When I had a Microsoft mouse using Intellipoint 4.0 software, I had the problem of "hpfvls06.exe" errors each time I printed. Resolved it by going back to Intellipoint 3.1 drivers available at the Microsoft web site.I replaced the Microsoft mouse with a LogiTech MX300 and the "hpfvls06.exe" errors returned. Resolved problem by disabling the Smart Move option in the mouse properties as suggested by Rick on 3/6/03. Problem is resolved.
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From: Rick on 03/06/2003
After recently installing a new Logitech Mouse
(MX700) and mouse software, I now have this same
error: Open notepad and print a simple file.
After the file is printed, I get this error message
everytime!Fixed the problem by disabling the Smart Move option:
- Open mouse properties window
- Click Motion tab
- Disable the feature Printer driver error has now disappeared.
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From: Ebranste on 01/29/2003
I fixed the issue. The problem is a conflict when using the smartmove feature included in mouseware.Just disable it and all is well. At least that's the issue for me.
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From: ron on 12/17/2002
Had same problem.
Solved it by closing Norton Antivirus, & Sygate firewall, and reinstalling printer drivers and software.PS. Windows sucks. Get Linux.
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From: Steve on 12/14/2002
Ive had that problem myself. Have a AMD 1.1ghz machine with a HP 722
printer running windows ME. After a few hours of reading remidys and trying different things, I finially realized I had a firewall running.
It is Ontrack System Suite v4.0 NetDefence. After shuting down the firewall printer does not give that error message. I still use the firewall when online and put up with the error message if I have to print something when online. I shut down the firewall when offline to keep the annoying "hpfvls06.exe error"Hope this helps someone.
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From: Keith on 12/03/2002
I had the same problem, and took the suggestions from this site initially. Yes, your error messages will stop if you deactivate the two way communication, but the problem has not been resolved. I finally resorted to disconnecting the printer cable before booting the computer. I then started the computer, uninstalled the printer from the start/program/hp. Then I restarted the computer, with the printer still disconnected. I ran start/run/msconfig, and removed all references to HP in the winini. I then ran start/run/regedit, and looked up all references to printers that involved hp, and deleted them (this took some hunting around). I applied the changes, and restarted the computer. Once restarted, and with the printer cable still disconnected, I installed the HP software, and restarted. Upon restart, I closed the plug-n-play prompts, then shut the system down. With the computer off, I reconnected the printer cable, and started up. This time, I assisted Windows in locating the HP driver (from the cd install disk). One more restart, and everything seems to be functioning properly.
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From: dan on 09/17/2002
: Hi Hap - Although I am not 100% sure, I believe the installation of a generic printer cable may be the cause of my problem. Live in an area which has a "high power" line nearby, and my problem began after I moved my computer into another room in the house. : Your later version H-P printers have move sensitive circuits, which may be disrupted by noise* causing a communication error like "hpfvlsxx." Here is a "band aid" you can incorporate to inhibit the bi-directional communication between the computer and the printer: : Under the “Start Menu,” click on “Run” and type in either “hpfcfg06.exe” or “hpfcfg14.exe,” and click “OK.” You should see new window where you can de-select the bi-directional communication function. The computer will ask you to restart the system. : As soon as I can find a friend with a IEEE-1284 compliant printer cable (added shielding), I will borrow it to test out my theory. Let me know how things work out with you. : * Noise can be caused by AC power, microwaves, telephones, and dimmer switches as a minimum. : : I have the same problem with the same printer. I too am looking for a solution. : : : I have a HP 722C DeskJet Printer connected to a 1.5 Ghz., Pentium 4 system. System operates on Win98_se OS. Started receiving "hpfvls06.exe" errors after I temporarily move the entire system to another room. Loaded the latest H-P Drivers for the 722C and began receiving “hpfvls14.exe” errors. The printer works OK; however, the error appears after every print cycle. How is this CORRECTED???
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From: Steve on 09/10/2002
I too had this error pop up after years of trouble free operaton. A previous respondent recommended using msconfig to clean up for a mouse driver. I looked in the win.ini tab and noticed that there were 5 settings for the HP printer. I unchecked all but the version I knew I was using and it seems to have eliminated the error. Got my fingers crossed.....
: : I have the same problem, however, I think it was caused by the installation of either grisoft antivirus program or ZoneAlarm firewall. Thanks for your temporary solution. : : Hi Hap - Although I am not 100% sure, I believe the installation of a generic printer cable may be the cause of my problem. Live in an area which has a "high power" line nearby, and my problem began after I moved my computer into another room in the house. : : Your later version H-P printers have move sensitive circuits, which may be disrupted by noise* causing a communication error like "hpfvlsxx." Here is a "band aid" you can incorporate to inhibit the bi-directional communication between the computer and the printer: : : Under the “Start Menu,” click on “Run” and type in either “hpfcfg06.exe” or “hpfcfg14.exe,” and click “OK.” You should see new window where you can de-select the bi-directional communication function. The computer will ask you to restart the system. : : As soon as I can find a friend with a IEEE-1284 compliant printer cable (added shielding), I will borrow it to test out my theory. Let me know how things work out with you. : : * Noise can be caused by AC power, microwaves, telephones, and dimmer switches as a minimum. : : : I have the same problem with the same printer. I too am looking for a solution. : : : : I have a HP 722C DeskJet Printer connected to a 1.5 Ghz., Pentium 4 system. System operates on Win98_se OS. Started receiving "hpfvls06.exe" errors after I temporarily move the entire system to another room. Loaded the latest H-P Drivers for the 722C and began receiving “hpfvls14.exe” errors. The printer works OK; however, the error appears after every print cycle. How is this CORRECTED???
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From: PeterW on 06/14/2002
Curiouser and curiouser said AliceThis fault started out of the blue after several years of no problems - and it started after updating the Virus data for my AVG (Grisoft) virus program ! I think you may have the answer Peter : : I have the same problem, however, I think it was caused by the installation of either grisoft antivirus program or ZoneAlarm firewall. Thanks for your temporary solution. : : Hi Hap - Although I am not 100% sure, I believe the installation of a generic printer cable may be the cause of my problem. Live in an area which has a "high power" line nearby, and my problem began after I moved my computer into another room in the house. : : Your later version H-P printers have move sensitive circuits, which may be disrupted by noise* causing a communication error like "hpfvlsxx." Here is a "band aid" you can incorporate to inhibit the bi-directional communication between the computer and the printer: : : Under the “Start Menu,” click on “Run” and type in either “hpfcfg06.exe” or “hpfcfg14.exe,” and click “OK.” You should see new window where you can de-select the bi-directional communication function. The computer will ask you to restart the system. : : As soon as I can find a friend with a IEEE-1284 compliant printer cable (added shielding), I will borrow it to test out my theory. Let me know how things work out with you. : : * Noise can be caused by AC power, microwaves, telephones, and dimmer switches as a minimum. : : : I have the same problem with the same printer. I too am looking for a solution. : : : : I have a HP 722C DeskJet Printer connected to a 1.5 Ghz., Pentium 4 system. System operates on Win98_se OS. Started receiving "hpfvls06.exe" errors after I temporarily move the entire system to another room. Loaded the latest H-P Drivers for the 722C and began receiving “hpfvls14.exe” errors. The printer works OK; however, the error appears after every print cycle. How is this CORRECTED???
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From: Frank on 06/12/2002
: Hi Hap - Although I am not 100% sure, I believe the installation of a generic printer cable may be the cause of my problem. Live in an area which has a "high power" line nearby, and my problem began after I moved my computer into another room in the house. : Your later version H-P printers have move sensitive circuits, which may be disrupted by noise* causing a communication error like "hpfvlsxx." Here is a "band aid" you can incorporate to inhibit the bi-directional communication between the computer and the printer: : Under the “Start Menu,” click on “Run” and type in either “hpfcfg06.exe” or “hpfcfg14.exe,” and click “OK.” You should see new window where you can de-select the bi-directional communication function. The computer will ask you to restart the system. : As soon as I can find a friend with a IEEE-1284 compliant printer cable (added shielding), I will borrow it to test out my theory. Let me know how things work out with you. : * Noise can be caused by AC power, microwaves, telephones, and dimmer switches as a minimum. : : I have the same problem with the same printer. I too am looking for a solution. : : : I have a HP 722C DeskJet Printer connected to a 1.5 Ghz., Pentium 4 system. System operates on Win98_se OS. Started receiving "hpfvls06.exe" errors after I temporarily move the entire system to another room. Loaded the latest H-P Drivers for the 722C and began receiving “hpfvls14.exe” errors. The printer works OK; however, the error appears after every print cycle. How is this CORRECTED??? : : : : In my case the culprit seems to MS Intellipoint. I installed it recently and have now un-installed it. I no longer get the annoying hpfvls06.exe error. Incidentally, I also use Zone Alarm as a firewall. It doesn't seem to be implicated in this problem. My OS is Win98_SE.
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From: Martin (Solved!) on 06/12/2002
Based on this investigation, I removed the reference to "EM-EXEC.EXE" from the registry (and from win.ini) and instead created a scheduled task to run EM_EXEC.EXE on startup.My printer error now appears to be solved. : One more thing:
: If you kill Logitech's process and then re-load it, the error doesn't occur.
: I tried moving it from the registry to the ol' win.ini file but that made no difference to it.
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From: Martin (follow-up) on 06/11/2002
One more thing:
If you kill Logitech's process and then re-load it, the error doesn't occur.
I tried moving it from the registry to the ol' win.ini file but that made no difference to it.Anybody get this solved, let me know at gnte.org, would ya?
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From: Martin on 06/11/2002
The error is consistently caused when using either the Microsoft Intellipoint or Logitech Enhanced mouse software. Shut down the mouse software (you can exit from the tray with Intellipoint but it takes a CTRL-ALT-DEL kill of EM_EXEC with Logitech's software.) You'll still have native mouse support, including the scroll wheel. I'm not a programmer so I can't tell you where both of these software packages intersect with the printer driver. But if you can live without the fancy mouse features, your printer error can be solved. I haven't yet tried installing one of the older versions of Intellipoint to see what happens...
: : I have the same problem, however, I think it was caused by the installation of either grisoft antivirus program or ZoneAlarm firewall. Thanks for your temporary solution.
: : : I have the same problem with the same printer. I too am looking for a solution. : : : : I have a HP 722C DeskJet Printer connected to a 1.5 Ghz., Pentium 4 system. System operates on Win98_se OS. Started receiving "hpfvls06.exe" errors after I temporarily move the entire system to another room. Loaded the latest H-P Drivers for the 722C and began receiving “hpfvls14.exe” errors. The printer works OK; however, the error appears after every print cycle. How is this CORRECTED???
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From: john on 03/15/2002
: I have the same problem, however, I think it was caused by the installation of either grisoft antivirus program or ZoneAlarm firewall. Thanks for your temporary solution.: Hi Hap - Although I am not 100% sure, I believe the installation of a generic printer cable may be the cause of my problem. Live in an area which has a "high power" line nearby, and my problem began after I moved my computer into another room in the house. : Your later version H-P printers have move sensitive circuits, which may be disrupted by noise* causing a communication error like "hpfvlsxx." Here is a "band aid" you can incorporate to inhibit the bi-directional communication between the computer and the printer: : Under the “Start Menu,” click on “Run” and type in either “hpfcfg06.exe” or “hpfcfg14.exe,” and click “OK.” You should see new window where you can de-select the bi-directional communication function. The computer will ask you to restart the system. : As soon as I can find a friend with a IEEE-1284 compliant printer cable (added shielding), I will borrow it to test out my theory. Let me know how things work out with you. : * Noise can be caused by AC power, microwaves, telephones, and dimmer switches as a minimum. : : I have the same problem with the same printer. I too am looking for a solution. : : : I have a HP 722C DeskJet Printer connected to a 1.5 Ghz., Pentium 4 system. System operates on Win98_se OS. Started receiving "hpfvls06.exe" errors after I temporarily move the entire system to another room. Loaded the latest H-P Drivers for the 722C and began receiving “hpfvls14.exe” errors. The printer works OK; however, the error appears after every print cycle. How is this CORRECTED???
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From: Pete on 02/03/2002
Hi Hap - Although I am not 100% sure, I believe the installation of a generic printer cable may be the cause of my problem. Live in an area which has a "high power" line nearby, and my problem began after I moved my computer into another room in the house. Your later version H-P printers have move sensitive circuits, which may be disrupted by noise* causing a communication error like "hpfvlsxx." Here is a "band aid" you can incorporate to inhibit the bi-directional communication between the computer and the printer: Under the “Start Menu,” click on “Run” and type in either “hpfcfg06.exe” or “hpfcfg14.exe,” and click “OK.” You should see new window where you can de-select the bi-directional communication function. The computer will ask you to restart the system. As soon as I can find a friend with a IEEE-1284 compliant printer cable (added shielding), I will borrow it to test out my theory. Let me know how things work out with you. * Noise can be caused by AC power, microwaves, telephones, and dimmer switches as a minimum. : I have the same problem with the same printer. I too am looking for a solution. : : I have a HP 722C DeskJet Printer connected to a 1.5 Ghz., Pentium 4 system. System operates on Win98_se OS. Started receiving "hpfvls06.exe" errors after I temporarily move the entire system to another room. Loaded the latest H-P Drivers for the 722C and began receiving “hpfvls14.exe” errors. The printer works OK; however, the error appears after every print cycle. How is this CORRECTED???
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From: Hap on 01/31/2002
I have the same problem with the same printer. I too am looking for a solution.: I have a HP 722C DeskJet Printer connected to a 1.5 Ghz., Pentium 4 system. System operates on Win98_se OS. Started receiving "hpfvls06.exe" errors after I temporarily move the entire system to another room. Loaded the latest H-P Drivers for the 722C and began receiving “hpfvls14.exe” errors. The printer works OK; however, the error appears after every print cycle. How is this CORRECTED???
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