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 Kmode_exception_not _handled Post a Reply  
From: Chark on 02/26/2002
I'm using Windows2000 and experiencing a blue screen crash frequently. It happend when ever I am working with multiple documents in MS Office, or multiple Windows with Internet Explorer. The Blue Screen stays up for only a second and says KMode_ exception_ not_handled NV4.disp....etc.. This happens all the time now. Can someone point me where to look for answers.

* I recently downloaded the latest service pack for Windows 2000 and that did not help.

* Maybe unrelated but Black Ice has a red slash through the icon in the system try when the system comes back up as if the engine has been stopped.

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--- Replies to this Problem ---
From: Jj37 on 07/04/2005
0x000000ie(0xa0027aoe,0x0000000,0x000000id kmode_ exception_not_handled
To solve this problem remove your current RAM and replace it or if you have recentley put in a new RAM card remove it.
Hope this helps!!!

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From: Brad on 08/12/2003
I have been having problems with this error also but mine happened when I installed an external HD in a "Vault Box" that is connected to the LPT1 port with EPEZ software that supports IDE to parallel/scsi connection. I would appreciate any ideas. I don't want to have to do a complete restore or flush. Thank you.
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From: Christopher on 12/02/2002
Your problem is that Black Ice writes to the kernel memory, and Win2k doesn't like this. You need to add a line in your registry under HKLM\SYSTEM\CurrentControlSet\Control\S essionManager\Memory Management key REG_DWORD parameter with name EnforceWriteProtection and value 0.

That's all.

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From: Riedwaan on 02/27/2002
Please note this is a very intensive reply and I dont suggest that you do it. Rather have some other person with programing skills handle it.


Often times when debugging a crash dump, the stack appears to be corrupt. Other times, we are encountering limitations of our debugging tools. In spite of these obstacles, the procedures presented above will more often than not produce the information we seek. The challenge in developing these debugging methods is assimilating information from disparate locations. For example, the information for this article was gleaned from the Platform SDK, the NT DDK, MSJ, The NT Insider, the Microsoft Knowledge Base, the book Inside Windows NT by Helen Custer, and the experience of looking at countless kernel dumps.

Researching the Bug Code
The very first thing I do when looking at a crashed system or a crash dump is inspect the numbers from the top of the blue screen, and try to divine their meaning. Fortunately, when you are given a crash dump, you do not have to ask the customer what was displayed on the blue screen. When you open a crash dump, WinDbg displays the important information from the blue screen. That output is shown in Figure 1. This is analogous to the top two lines of the blue screen, as shown in Figure 2. "Bugcheck 0000001e" means "KMODE_EXCEPTION _NOT_HANDLED." If you compare the two figures, you will notice WinDbg does not perform this translation for you. Fortunately, if you are analyzing a crash dump, you can determine the alphanumeric equivalent of the Bugcheck number by looking in "\NTDDK\INC\BUGCODES.H." If you search BUGCODES.H, you will find "KMODE_EXCEPTION _NOT_HANDLED" is defined to be "0000001E." Of course this still does not tell us exactly what this bugcheck number means, or the four numbers displayed next to it.

Kernel Debugger connection established for F:\dumps\Memory.dmp

Kernel Version 1381 Free loaded @ 0x80100000

Bugcheck 0000001e : c0000005 80112bf0 00000000 0000001d

Figure 1 -- Windbg Displays Blue Screen Information

*** STOP: 0x0000001E (0xC0000005,0x80112BF0,0x00000000,0x0000001D)

KMODE_EXCEPTION_NOT_HANDLED*** Address 80112bf0 has base at 80100000 - ntoskrnl.

exe

Figure 2 -- Top of Blue Screen

The five numbers together are the five parameters to the function KeBug CheckEx(), as documented in the DDK. The system or a driver calls KeBugCheckEx() to bring the system down in a controlled fashion when the system or driver detects an unrecoverable error. Ultimately, this results in a blue screen, and a crash dump if you are lucky and you configured the system to create crash dumps. We can seek the meaning of these five numbers by referring to Microsoft Knowledge Base Article "Q103059 - Descriptions of Bug Codes for Windows NT." By searching the article for "KMODE_ EXCEPTION_NOT_ HANDLED", we expect to find a description of the bugcode, and the meaning of the next four parameters to KeBugC

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