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 help! winword.exe has generated errors and will be Post a Reply  
From: Stephanie on 03/13/2002
I am getting this same error for excel and word EVERY time I shut down the program. here is the exact wording "WINWORD.EXE (EXCEL.EXE) has generated error and will be closed by WIndows. You will need to restart the program. An error log is being created." help me get rid of this annoyance- please! thanks
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--- Replies to this Problem ---
From: Roke on 12/07/2009
"From: Sam on 04/07/2008
Setting my printer as default printer works a charm "

Sam this worked, unbelieveable!!! It was pointing to a Quickbooks converter which was causing all the problems.

Thanks again and to everyone that posted a solution.

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From: Femi Omolaso on 10/15/2008
This is the solution to all your problem. Take it from me.
www.Avast.com Download the free home edition and you will thank me.
My computer was dead. I have teens who download anything into my system and I could not access MSWord ot wordpad or notepad or excel but I managed to get online and got the program. My PC is now brand new.
www.Avast.com
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From: Kory on 08/22/2008
Using DV's advice worked for me. thanks!!!

From: DV on 04/02/2004
"WINWORD has gernerated errors"
problem in WINDOWS 2000 while trying to start Microsoft Office 2000.
I solved this problem quickly by trying JB's advice and disabled the WFWORD2K.dot in the Microsoft Office Startup file by simply changing the filename to WFWORD2K.tod. You can always change it back if this solution does not work for you.

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From: Sam on 04/07/2008
Setting my printer as default printer works a charm
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From: Rakhee Mohanty on 04/02/2008
Hi,

When ever I am trying to open any word document both new and existing I get this error ""WINWORD.exe has generated errors and will be closed by Windows. Error log has been created" and the word shuts down..I tried following the steps but could not find a "Application Data" please help...

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From: Ahwagy on 12/11/2007
The following solution also worked for me:

I spent hours trying virtually everything on this page. What worked for me finally was deleting all the .tmp and .dot files in C:\Documents and Settings\<username>\Application Data\Microsoft\Templates and so far so good. Thanks to everyone for the posts.

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From: Jess on 06/15/2006
I had the same error when trying to open up the excel files too, and i tries a couple way of fixing it. My solution was to delete the .xlb extensions in the user profile. This works good for me. Thanks!!!!
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From: MeMeMe on 06/14/2006
Deleting the "wfword2k.dot" file works a treat.

Top marks for top advice! I owe you(se) one.

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From: Glen on 06/09/2006
Hi,

I had this problem after editing a Word2000/Win2000 file on a Word2003/WinXP computer, then tried to go back to the Word2000/Win2000 computer.

Allex's solution worked great for me and is a quick fix !!!

From: allex on 01/14/2004
I got the same message, trying to save an edited file that worked fine before. Other documents work fine as well. It really made me crazy.
Tried the normal.dot, printer, Acrobat etc. solutions suggested earlier without success.
My solution, on document level: select all but the last paragraph (create a dummy paragraph at the end of the document, place cursor in last but one, press CTRL-SHIFT-HOME) and copy-paste this into a new fresh file. Problem solved, fingers crossed...

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From: Lenny on 04/13/2006
My coworker installed a newer version of word and sent me a file and it gave me this error. So this problem as someone said earier could be the file and not the program.
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From: Bonnie on 03/17/2006
I spent hours trying virtually everything on this page. What worked for me finally was deleting all the .tmp and .dot files in C:\Documents and Settings\<username>\Application Data\Microsoft\Templates and so far so good. Thanks to everyone for the posts.
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From: Parikshit on 03/08/2006
WINWORD.EXE (EXCEL.EXE) has generated error and will be closed by WIndows. You will need to restart the program. An error log is being created.
ple slov the problem.
and sent solution my email
add devpak@sify.com
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From: Dev on 03/08/2006
WINWORD.EXE (EXCEL.EXE) has generated error and will be closed by WIndows. You will need to restart the program. An error log is being created
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From: MonkeyHead on 01/24/2006
Problem - Start to Edit a Word Document on Windows 2000 Platform
Following message pops up:
"WINWORD.EXE (EXCEL.EXE) has generated error and will be closed by WIndows. You will need to restart the program. An error log is being created."
..........and document shuts down

The problem is with the document itself. Try using the Show/Hide(qI)icon from your tool bar and delete areas of document, particularly Header /Footer notes.
If that doesn't work, copy/paste parts of document into new a new file
regards
MonkeyHead

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From: Steven on 09/22/2005
Has anyone found the reason to the network printer causing WORD to crash? Changing the network printer to a local printer works, but we have over 200 computers that print to network printers only. I'm looking for a solution on the print server side. It's always worked fine until that last week and I'm not sure what has changed to make Word not be able to access the driver now.

Thanks,
Steven

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From: Loretta on 08/03/2005
Believe it or not, I was thinking this was a application error. Followed this, chose another printer for default, and it worked!

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From: Steve on 07/22/2004
RE:

From: Matt on 02/19/2004
I was getting this problem on all the office 2000 computers on the network, each time I opened Word I got the alert:
"WINWORD.exe has generated errors and will be closed by Windows. You will need to restart the program.

An error log is being created."

The problem to appear and disapear on a whim, but oddly affected all the computers at the same time!

Turns out the problem was the printer server for the default printer not being on when Word was opened.

Simply resolved my changing the default printer, switching on the original printer server and switching the deafult printer back to the one you want.

Hope this helps.


It did help Matt thanks a MILLION!!!

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From: Robo on 06/10/2004
I did a search for the .dot files a found none.
I run windows 2000 serv pack 4 and office 2000.
I checked out the comment about the default printer. I run A client/server laptop I found that the last print made was on the Network printer which also somehow became the default. I simply changed the default printer as mentioned by a lady on this site and it worked. So thank you for the simple advice.
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From: chris on 05/29/2004
Horray,
I was convinced that when I loaded Adobe Acrobat Writer, my problems with winword started. I went so far as to figure out how to start word without loading macros. That worked but...
I tried removing Office 2000, the reinstalling. Same error. Then I followed the dot advice.

Doing a search and then deleting just about all the dot files including the WFxxx.dot file. Hey after lots of hours of fooling around,why not be extreme. Well I don't think I needed to get that rad, but what ever I did, Word now works.

Excel and all the other programs in Office worked fine. Go figure.

Mucho Kudo from a pre DOS person.

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From: RON M on 05/10/2004
Word just quit working on me and I get the message "Winword.exe has generated errors..."
Thanks to whoever advised to deleted all the normal .dot files (could not delete all but did most), now word works fine.

I really appreciate it!

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From: Merl on 04/29/2004
LIFE SAVER!!!!!!!. Word 2000 would not start and would lock up the computer and message of error 017F:BFF9DFFF. All I had to do was Start- Find - Files- normal.dot and right clicked on it, RENAME and renamed it normal.old WORKS PERFECT. Can't thank you enough. Have a GREAT DAY
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From: Ashutosh on 04/28/2004
try to run winword & excel in safe mode from command prompt or Start->Run {winword /safe} , may be office files or OS files are corrupted , which is linked by office application.
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From: Jean on 04/18/2004
I had the same problem with several applications. As soon as I made a local printer the default, the problem went away. Hope this helps.
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From: Malc on 04/06/2004
Many thanks guys for the solution. My problem was that my network printer was no longer available. Simply changing the default printer to a local one cured it. (That is after having reinstalled Office without curing the problem)
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From: DV on 04/02/2004
"WINWORD has gernerated errors"
problem in WINDOWS 2000 while trying to start Microsoft Office 2000.
I solved this problem quickly by trying JB's advice and disabled the WFWORD2K.dot in the Microsoft Office Startup file by simply changing the filename to WFWORD2K.tod. You can always change it back if this solution does not work for you.
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From: Frederic K. on 03/25/2004
Having seached for and delected normal.dot did not address the problem.

<Winword.exe has created errors and will be closed by windows.you will need to restart the program> in my case
appeared to generate when Outlook is set to use MS-Word to edit emails.

Check if Outlook has been defualted to this option (Tools | Mail Format Tab) and untick use Microsoft Word to Edit email messages in the Mail Format Section.

Hope this helps.

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From: Elaine on 03/20/2004
For my Windows XP laptop the error message was "Microsoft Word for Windows has encountered a problem and needs to close." WordPad was also crashing intermittently. Solution from Scott 01/02/2003 worked!! It was the default network printer issue. What a relief...THANK YOU!!!!
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From: FilThCaT on 03/19/2004
Excel.exe errors, don't waste your time goto

http://www.cpearson.com/excel/StartupErrors.htm

there is all the solutions.

Thanks STEVE !!! you are godsend !!!

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From: JJ on 03/15/2004
Ya. That fixed the problem for me as well. Do a search for the NORMAL.DOT and either move it or delete it. Word will re-create the normal.dot file. I personally just moved it just in case it didn't replace it back. But my Microsoft Word 2000 is working fine now. Thanks a million
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From: gobble on 03/11/2004
deleting normal.dot worked for me.

I suddenly got this error, don't know how. tried reinstall office2k, still the same. the normal.dot is normally 27K, the one i have is 600K, delete that file, everything works fine now.

Great forum.

Gobble.

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From: suresh on 03/10/2004
same problem . please mail me suresh_alapati@yahoo.com
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From: David on 03/04/2004
JB's "delete winfax templates" solution worked for me. Thanks a million.
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From: Andy on 03/03/2004
Hi,

Same problem here. Resolved it by powering up the other pc on my LAN, the one where the default printer lives...

Andy

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From: Lori on 02/27/2004
We have been having a similar problem - working away and suddenly everything freezes. Sometimes Control/Alt/Delete clears the problem, but usually not. some days we have to shut down the computer and re-open half a dozen times.- usually closing down by hitting the start/power button on the tower as nothing else does anything. sometimes we get a black rectangle in the middle of the screen. Sometimes we get a message saying the computer has become unstable, other times that it is not responding and could be waiting. Sometimes we get an error message "Winword.Exe caused a fault in FM20.Dll @address 0177.60002a2a and saying the computer has crashed due to an Access violation.
We also at times on startup get the message that it "Cannot find Normal.dot", followed by "cannot open the (square symbol)".

Is this one problem or several, and is it the same kind of thing that others have been faced with?

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From: Angel on 02/20/2004
I have a similar problem with MS Office 2K (only in Word so far..)The only time it happens is with a particular mail merge document which has multiple sections with varying page lengths (legal and letter mixed in the same document) The same document split and saved as its components (all letter in one all legal in the other) works just fine! Ive given up trying to recreate the document and will simply be using the separated versions.
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From: Matt on 02/19/2004
I was getting this problem on all the office 2000 computers on the network, each time I opened Word I got the alert:

"WINWORD.exe has generated errors and will be closed by Windows. You will need to restart the program.

An error log is being created."

The problem to appear and disapear on a whim, but oddly affected all the computers at the same time!

Turns out the problem was the printer server for the default printer not being on when Word was opened.

Simply resolved my changing the default printer, switching on the original printer server and switching the deafult printer back to the one you want.

Hope this helps.

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From: Chris on 02/12/2004
I've been battling this problem for awhile now. I tried the deleting the "normal.dot" files to no avail...but I just went back in and tried it and it worked. Word is working fine. No WINWORD problems. Thanks to whoever figured it out.
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From: Fernando on 02/11/2004
Thanks to all who have written about possible solutions. In my case it seems that it was dictionary related but turning off the automatic language selector didn't work. I had to turn off the whole spell check function for the error to stop appearing. It's not a definitive solution but at least it will allow me to access documents until I get a chance to reinstall everything (including W2000, just in case!!!!).
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From: Jordan on 02/09/2004
Search for normal.dot. Delete all normal.dot files.

Worked for me.

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From: mobius_122@hotmail.com on 02/09/2004
I believe the fix is installing service pack 4 for windows 2000. This has worked several times for me.
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From: Sanith on 02/06/2004
I had similar errors with word and excel. I searched and removed a file called PDFMaker and things are working fine. More information (Excel-specific) can be found at:
http://www.cpearson.com/excel/StartupErrors.htm
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From: Moises on 02/04/2004

I´VE BEEN SEARCHING THE WEB ALL OVER TRYING to find the solution for the EVIL winword.exe problem... it really seems like a epidemic problem everyone every where is having the same error on winword, and every one it´s reeeeestarting the dumb computer a thousend times all over again...

FOR REAL thoes anyone have an answer o this??

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From: amit on 01/30/2004

I'm having the same problem in Word....Does anyone know what the resolution to this error message?
and i am also a problem winword. copy paste problem always open the winword .
: DOES anyone have a solution to this? I have the same problem with Word, Excel, and PowerPoint.

: Thx

: : how did you resolve the problem ? I have the same error.

: :
: : : I am getting this same error for excel and word EVERY time I shut down the program. here is the exact wording "WINWORD.EXE (EXCEL.EXE) has generated error and will be closed by WIndows. You will need to restart the program. An error log is being created." help me get rid of this annoyance- please! thanks

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From: Damaris on 01/28/2004
i am getting an error in word everytime i type in something on my document, and the same error appeared, so what can i do for it, i need help please?
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From: Kris on 01/28/2004
I have had a similar problem and it is driving me crazy . Every time I try to open up Word the following error comes up:

"Winword has caused an error in WINWORD.EXE. Winword will now close. If you continue experiencing problems, try restarting your computer."

I have restarted the stupid thing billions of times since I first got this message. I have uninstalled word and the installed it again. I have. Used my system registry CD's to try to repair the errors. I have gone to Microsoft's web-site and searched for a solution to my problem. What do I do????????? I am going crazy!

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From: Ian on 01/24/2004
I had been banging my head against a wall trying to fix Excel for months when I came upon Rich's cure, set up another default printer. I had seen this suggestion a number of times and glossed over it thinking, 'No, that couldn't be the solution, waaaaaaaay too simple.' Finally tried it, and presto. Thank you Rich!
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From: Rich on 01/22/2004
I get this error only when I have a word document opened in one window that was created with a more recent version (of Word (I am running Office 97.) If I create a new document in a second window within Word 97 and then copy text from the original into the new Office 97 document I frequently receive this error. Sometimes I get the error not enough memory or disk space on the paste attempt.

One solution mentioned earlier worked for me. Insert extra paragraph at end of document, then copy the entire document (except for the extra paragraph), paste into a new document and save it. No more problems when using the the new version.

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From: Mikey on 01/20/2004
Followed instructions from: SOORAJ on 12/28/2003 and it resolved the problem. Thanx SOORAJ this has been driving me nuts!!!!!!!!!!

"open C:\Documents and Settings\<your user name>\Application Data\Microsoft\Templates andd delete the file "Normal.dot".
usally Application Data folder is hidden.

These steps resolved my issue. think it will help you also.

Sooraj_tk@hotmail.com"

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From: allex on 01/14/2004
I got the same message, trying to save an edited file that worked fine before. Other documents work fine as well. It really made me crazy.
Tried the normal.dot, printer, Acrobat etc. solutions suggested earlier without success.

My solution, on document level: select all but the last paragraph (create a dummy paragraph at the end of the document, place cursor in last but one, press CTRL-SHIFT-HOME) and copy-paste this into a new fresh file. Problem solved, fingers crossed...

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From: Rich on 01/13/2004
I fixed my problem by changing my default printer to another printer on my network. This solved the problem. After that, I went back and changed the default printer back to the first one. Everything still works. Go figure.
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From: Hardip on 01/09/2004
I followed all the comments on this web page and finally resolved the problem.

Thanks to all the comments.

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From: Man on 01/05/2004
I have tried all of the suggested fixes for this problem and no success. For me, it had to do with the high graphics on the document itself and the printer no able to handle the it...

Very sad.

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From: Stacy on 01/03/2004
Thanks for the great information!

I found that my culprit was the pdf templates in my Microsoft Office Startup folder. I deleted them and all was well. I think these were installed by the new Acrobat 6 I installed. Hope this helps others.

Keep up the great work!

Thanks
Stacy

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From: SOORAJ on 12/28/2003
I too faced the same and resolved.
The error was "Winword.exe has created errors and will be closed by windows.you will need to restart the program" also "ann error log has been created".

Resolution:

open C:\Documents and Settings\<your user name>\Application Data\Microsoft\Templates andd delete the file "Normal.dot".
usally Application Data folder is hidden.

These steps resolved my issue. think it will help you also.

Sooraj_tk@hotmail.com

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From: cyberdocc on 12/16/2003
I only had to uninstall Adobe Acrobat 5. This did the trick. No gold medals for that acrobat!
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From: Gustavo on 12/04/2003
Thanks a lot... for me worked the solution that made me to uncheck the option to select language automatically. (tools-language)
'Greetings from Argentina
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From: şükrü on 12/04/2003
Delete all printers then reinstall them. thats all..
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From: Kayte on 12/03/2003
I am getting this error each time I try to save one particular Word document: "WINWORD.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created." This document just started giving me fits on Friday. Before that, it was just fine.

So far, I have tried the following fixes from this site without luck:

1)Deleting normal.dot

2)Removing Adobe Acrobat PDFMaker by deleting its folders and files.

3) Downloading Word Viewer from Microsoft website, opening corrupted file in Word Viewer, copying & pasting text from corrupted Word file back into Word (program stops responding when attempting copy/paste operation).

4) Renaming word.pip to word.old

I have no Winfax template to get delete as suggested in the 5/14/03 solution. Any other ideas that I may have overlooked short of reinstalling Word?

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From: mike on 11/25/2003
I want to thank Master D for his fix for word.exe crash in office 2k.
I renamed the word.pip file to word.old and then restarted word. I was able to get back into my corrupt document. Word recreated the word.pip file. The file is just where he said it would be. You might have to go into tools\folder options to turn on view all files and folders. Then do a search on your c: drive for word.pip.

Thanks again to all of you that took the time to research this issue.

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From: ess on 11/24/2003
I am running win 2000 and have had the same problem with winword. I tried everything including reinstalling word. Finally as a last ditch attempt i tried deleting the winfax template mentioned earlier in this string....IT WORKED!!!!...Who ever found this fix...a big pat on the back to you!

And how bad does winfax have to become b4 they fix all the bugs? I have been loyal to winfax for nearly 9 years and i would not touch it again with a barge pole...This was the last straw...Thanks Symantec for ruining a great product.

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From: Brooky on 11/19/2003
Hi,
I also had the problem with Excel, "Excel.exe has generated errors ..." when I started the program to do anything. The problem happened after (I guess) I was trying to operate a linked Excel object in a Word file and got it crashed. Also tried everything including uninstall/install the whole package 3 times, did not solve the problem.
Very happy to find this site by "Google search" the error message and read through all the information provided by people here. I followed the instruction from this website. http://www.cpearson.com/excel/StartupErrors.htm
Deleted a whole bunch of files and got rid of the error!! Just to share the experience and give my thanks here.
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From: Abdel on 11/07/2003
Thanks Joe,

I got the WINFAXPro/WINWORD problem got it cleared by removing WFWORD2K.DOT file from the starup directory in Office.

Thanks!

Abdel,

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From: Stephen on 10/30/2003
Thanks for the WinfaxPro suggestion. I was pulling my hair out and after trying this site out I figured I'd give it a try. Got rid of WinFax and my system is working great again.
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From: Klaus on 10/20/2003
My winword crashed from time to time, always when I was replying or forwarding a specific message. I tried all of the suggestions given here, but none of them worked.

Finally I found the solution: turning off the option "detect language automatically" solved the problem (tools/language/set language). Something must be wrong with the spell checker.

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From: Eric on 10/15/2003
I've been having the same problem on my Windows 2000 Pro/Office 2000 Pro system. I've done everything I can think of (changing default network printer to a local printer, delete all the *.dot, *.pip, *.xlb files, deleting the WORD and EXCEL trees in Regedit local_user and local_machine. Uninstall the entire Office suite, start excel and word in safe mode and restoring all the re-registering the two programs)

Is there anything that I missed?

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From: RB on 10/15/2003
JB's solution re: "Winword.exe has generated an error" worked for me. I would still be barking up the wrong tree.......as Winfax pro was definitely not on my list of suspects. Getting rid of wfword2k.dot should be your first line of attack if you have recently installed Winfax pro.

Thanks alot JB

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From: Sandy on 10/08/2003
This site is great!

I'm traveling and have been very frustrated over this because things were just not working right and I couldn't do my work as needed. I changed my default printer and the problem is fixed!!!!

Anyway...thanks bunches!!!

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From: Josh on 10/08/2003
it was my printer! WOOT i'm so glad i have this fixed, my networked printer was not avaliable and that was the problem, all i had to do was remove the printer setting for that printer(which i never use these days anyway.) and BAM problem solved. thanks everyone for the help
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From: Ronald on 09/30/2003
you my friend, are a godsend.

thank you a million times over.

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From: JB on 09/29/2003
This site is the best!

DELETE WFWORD2K.DOT. I had a Win2k pc that did not want to run Word 2000. It had WinFax Pro installed on it and uninstalling winfax was not an option. I tried office uninstall/reinstall, repair, deleting normal.dot even the MS Office eraser2k utility. None of those worked.

If you think deleting wfword2k.dot won't fix your problem, try it!

Regards,
Joe

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From: syd on 09/27/2003
Jeff's (5/14/03)solution fixed my problem very grateful
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From: Alan on 09/22/2003
I want to thank Ayub. That site rocked. Of course my solution was at the end but it was there. here's the site again for any who missed it.

http://www.cpearson.com/excel/StartupErrors.htm

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From: Randy on 09/12/2003
I'm so glad I ran across this discussion thread last night. I spent 3 hours in the Microsoft help sites trying to understand why my WINWORD and EXCELL were generating errors every time I tried to edit font or print a document, (WINWORD would automatically give me an error about 3 seconds after opening a document). I couldn't find anything out there, and was thinking that this problem must be very uncommon, and that I must have lost a peice of program somewhere. Changing my default printer from network to local after reading information here fixed me right up.

Thanks!!!

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From: Chris on 09/05/2003
Jeff on 05/14/2003 - Jeff I don't know how you found that file remove trick. but it worked. That certainly i the way of metal.

Cheers

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From: Bonnie on 08/28/2003
I'm using a laptop with Win2K and Office 2000 Professional. I noticed that the laptop didn't have this problem when I was at home and was linked to the default Network printer, but when I was using the laptop away from home I would get this error every time I tried to open Word or Excel. I spent half a day trying to solve this problem. I uninstalled and re-installed Microsoft Office to no avail. I tried Gary's solution about switching the default printer to a NON-Network printer and it worked! Thanks so much!
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From: Tech on 08/25/2003
deleting WFWord2k worked for me.
thanks to you all
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From: Trae on 08/21/2003
I am trying to open an excel file, has large amounts of data. I get the excel generated errors error, and then excel closes. Tried it on two different machines. Changed the name. Changed default printer to fax, then another network printer. Changeed the .xlb file, changed pip files, deleted normal.dot file, dont have norton, nothing works. any help?
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From: Trae on 08/21/2003
I am trying to open an excel file, has large amounts of data. I get the excel generated errors error, and then excel closes. Tried it on two different machines. Changed the name. Changed default printer to fax, then another network printer. Changeed the .xlb file, changed pip files, deleted normal.dot file, dont have norton, nothing works. any help?
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From: Max on 08/19/2003
I only get this error when running Goal Seek function in Excel. No other probs. Have tried all the obvious fixes on this otherwise extremely helpful page to no avail. Anyone else fix this specific problem successfully?
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From: Gary on 08/18/2003
My default Printer is on the network, and IS switched on. So I changed my default printer to Acrobat Distiller (not a physical printer) and hey presto, the problem has gone away!

Note: My Win2000 and OFFICE2000 are completely up to date with maintenance.

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From: Sandra on 08/13/2003
I was having a problem with only one Word file. It would open the file for about 4 seconds then generate "the" error message. I tried the printer idea, and norton anti-virus idea. Neither seemed to work for my problem.

I downloaded Microsoft Word Viewer from Microsoft web site and opened the file using that program. Than I copied and pasted into word, and resaved. Now I can continue on with life...

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From: Wilddog on 08/13/2003
Hiya, thank god for that, I was having the same problem with winword.exe terminating abnormally in both W2K & XP Home OS's with Office 2000 Professional.

Deleting WFWord2k.dot seemed to cure the headached I'd been having.

However not before to reloads of Office 2000 & 2 operating systems and a dose of msblast.exe virii in-between.

Ta for the help...

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From: Ayub on 08/06/2003

Save your headaches these steps work fine at this link below.

http://www.cpearson.com/excel/StartupErrors.htm


Good Luck,
I think even Microsoft uses that site to solve it problems.

Peace

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From: Dennis on 07/31/2003
Yesterday, this error popped up everytime I started Word 2000.

I finally deleted and re-installed Office 2000... still got the same error.

The suggestion to change the default printer solved my problem (however the default printer worked for 3 weeks prior to the problem developing).

I am running Windows 2000, Office 2000 (with all the updates), on an IBM T40p notebook.

Oh, does anyone know where the error log is located... I searched for hours and could not find the damn thing.

Good luck to all

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From: Joseph on 07/31/2003
It was the file problem. I copied the whole file, and pasted on the new file and saved it. The problem disappeared.
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From: Korn on 07/29/2003
Steve,
Your solution posted on 7/7/03 solved my excel.exe problem...I spent hours repairing/re-installing MS Office 2000 software to no avail.
Thanks, I will be sleeping better tonight...

Korn

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From: Greg on 07/23/2003
Jeff on 05/14/2003- that problem has been driving me crazy for months (and 3 computers and 2 Operating systems). Search and delete WFWord2k.dot seems to be it.

Don't know how you figured it out but now I can sleep better tonight!

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From: iQue on 07/07/2003
Hey, thanks a bunch...changed the default printer and WHAM...it worked. What'd ya know...praying and faith really do work. Thank You Jesus!!!
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From: Steve on 07/07/2003
I had the same error report - EXCEL.exe has generated errors..., symptom was Excel 2000 crashing upon starting or open a excel file, non of the solutions I found on this site worked.

I found http://www.cpearson.com/excel/StartupErrors.htm contained a complete list to get results I needed. Specifically Option 3 was the correct answer... I detest MS and would like to toss the poc out.

Anyway, the fix that worked for me;

Start Excel without customized toolbars and menus. A frequent cause of problems is a bloated or corrupt customization file. Search your hard drive for *.xlb to locate the XLB files used by Excel. Be sure to change your search options to look for hidden files and folders. XLB files are used by Excel to store your customized menus and toolbars. Their names and locations will vary depending on your version of Excel and Windows. When you search for and find these files, move them to another location, such as the Desktop. Now start Excel normally.


Steve

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From: VALI on 07/01/2003
U are the MEN. (with the answer " turn on the computer on shared printer)

I have just change the default printer with an local printer, and the problem with "Winword.exe has generated errors ..." went away.

Thank U man.

Thounsens of than's

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From: Jeff (a different one) on 06/25/2003
None of the machines here have WinFax Pro, so now what?
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From: Lisa on 06/24/2003
hello,

i hate to ask the same old question but unlike most of you i am still dealing with this error in word when closing out of the program and at other times. my os is 2000 professional with office 2000 norton system works 2002. i have looked for the files normal and wfword2k.dot and cannot find them. i have changed my printer default to my fax and even tried in NAV unchecking a plugin related to office. it is in options - misc. NOTHING has worked. can someone please offer some other suggestions as all of you know...this is very frustrating. feel free to send me a link or anything that may be helpful.

thanks so much!
Lisa
lisatomsky@msn.com

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From: Juande on 06/18/2003
Wonderful answer... I just turned on the computer with the shared printer and the problem went away. (We were going to become crazy with this incident)
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From: bob bob p bob on 06/16/2003
yes I had the winword.exe crash and I simply turned on my computer that has the shared defualt printer attached to it and its was fixed:) thanks for advice people
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From: Maximum on 06/12/2003
Hey, thanks for the posts!
All of your suggestions / solutions led me to look in the proper places and solved my situation.
I had a similar errors; winword.exe would Dr. Watson with similar error code 0x000005 or similar.
Re-installing Office did not help; M$ site was crap (stated something to the effect that it was a harware error)
But Deleting the normal.dot AND changing the default printer was the key.

Just as a side note, Wordpad would generate the same error as would Excel, etc. So I guess anything that was using the screwed up default printer. Just simply go to your printer settings and change/create to a working printer. All is better!

Thanks again all.

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From: Joaquin on 06/09/2003
I've tried everything you said but It didn't work.

When opening DOC's Winword shows that message and finishes.

I can work opening word this way: winword /a
but it works strange: copy/paste generates errors "you need to install Internet Explorer 3.0 to use this function" at random times.

there are no files in Startup from Word.
there are no officeav.dll, wfword.dot.
I've deleted normal.dot

It's working on Windows 2000 Pro, and it is Office 2000 Premium.

What can I do?

thank you

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From: Lilia on 06/07/2003
I encourage everyuone with the winword.exe problem to look at Jeff's solution on 5/14/2003...absolutely brilliant answer...1 minute fix
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From: Tom on 06/05/2003
Has anyone found how to fix Garry and Stephanie problem. I'm also having the same problem. I don't use winfax and I tried Master D's fix and nothing has work. Anybody got any other ideas?

Thanks Tom

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From: Garry on 05/28/2003
Hey ! ! ! I did the suggestion from Master D & wow....I thought I had it fixed at last, but alas...it's back. Must say, this one has been the closest to fixing this annoying problem yet. I did as Master D suggested, then drove Word to it's max...copy & paste, lines, tables...all sorts of things that would usually make it crash & it stayed up. I did a shutdown & restart to update the registry & all seemed ok....but a day or so later......however, as this seemed to work for a while, I might stay on the .pip file, it might just be the key to my prob. The .dot files appear to be the problem with others......it all seems points to the the fact that everyone's running Windows 2k though. Keep those suggestions coming....I'm not going to let bloody Microsoft beat me ! ! !
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From: Michhael on 05/28/2003
Thanks Jeff. Your Winfax tip saved the day! Just started using Google. Amazed that there is so little info availabel on Microsoft! Google should get paid everytime they point a Microsoft user to a problem fix!
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From: Master D on 05/23/2003
I think I may have found the answer to many peoples problem(I hope) -

I had done the 4 hour - reconstruction/deconstruction act (NAV, Network printer,Office Re-install, Repair and even the .dll repair as Microsoft suggested) with NO RESULTS.

Then I dug through the Dr. Watson file dump a little more thoroughly and noticed in the debugging section a file named word.pip stashed away on the side contained in "C:\Documents and Settings\(User name)\Application Data\Microsoft\Office" directory. (I'm running Windows 2000), so the file may be different in other windows versions.

I figured, It can't hurt to try renaming/deleting this file - nothing else worked. So I renamed the file as word.old and deleted word.pip. I restarted Word and it worked without any problems. Of interest word reconstructed a brand new word.pip.

Information about PIP files can be found at: http://www.mvps.org/word/FAQs/Customization/DataKeySettings.htm

I hope this helps people - Please do me a favor and post replies if it works.

-Master D

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From: Andy on 05/22/2003
Cheers.

I had the same problem. But as you said I installed WinFax after Word. So I deleted the .dot file and it works fine.

Andy

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From: Azmi on 05/21/2003
THANKS JEFF, Your Suggestion very helpfully.

From: Jeff on 05/14/2003
"WINWORD.EXE (EXCEL.EXE) has generated error and will be closed by WIndows. You will need to restart the program. An error log is being created."I am IS support for a location of a global company, I have seen that error on certain users during our plant-wide upgrade of Windows and Office 2000. I am doing an admin install of Office w/SP3. The error effected only those users running Winfax Pro 10.0 on their workstations. Upon researching the problem, if Winfax is installed after Office, it creates a file called WFWORD2K.dot in the C:\Program Files\Microsoft Office\Office\Startup. When Word is attempted to start, another file is created in the same file called ~$WORD2k.dot, both of these files need to be deleted. Then the users can run Word without any problems.

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From: Jeff on 05/14/2003
"WINWORD.EXE (EXCEL.EXE) has generated error and will be closed by WIndows. You will need to restart the program. An error log is being created."

I am IS support for a location of a global company, I have seen that error on certain users during our plant-wide upgrade of Windows and Office 2000. I am doing an admin install of Office w/SP3. The error effected only those users running Winfax Pro 10.0 on their workstations. Upon researching the problem, if Winfax is installed after Office, it creates a file called WFWORD2K.dot in the C:\Program Files\Microsoft Office\Office\Startup. When Word is attempted to start, another file is created in the same file called ~$WORD2k.dot, both of these files need to be deleted. Then the users can run Word without any problems.

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From: Rob on 05/13/2003
This morning Word and Excel suddenly became unstable. Word would load a program only to close unexpectedly after about 90 secs. I have been spending the past 4 hours trying to resolve this, including changing Normal.dot template file, reinstalling the program (a real pain), disabling macros, spell checking, cleaning the registry, doing the MSoft trouble shooter on the web, running the service pack updates for the operating system and office, etc. 4 HOURS OF WASTED TIME.

Discovered on this site that the problem was simply that my kids had changed the default printer to the one connected to my wife's machine on the network (which is off right now). This caused the programs to crash. By simply changing the default printer to the one on the local machine, VIOLA, it works fine. Yet another example of Microsoft inept programming and troubleshooting routines.

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From: Paul on 05/12/2003
For me, the error starting WINWORD.EXE was caused by the Normal.dot template having become damaged/corrupted in some way. Simply searching for Normal.dot and then renaming it to Normal.bak did the trick for me.
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From: Sidney on 05/08/2003
Thanks for your help! Uninstalling Winfax 10.0 worked, and work works great. Any ideas if any other versions work wothout conflicts with Office?

Thnks!

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From: Garry on 05/08/2003
Thanks for your suggestions Kevin.....my Dr Watson log shows that message that you posted, but alas, still nothing has fixed it....That KB article that you posted made a suggestion that Service Pack 1a will fix the problem, but I'm sceptical about that one.....I tried the registry thingy as well, but to no avail.....I guess as a last resort I might rebuild my machine ! ! If anyone else has any firther thoughts please...it would save a possible machine rebuild.

Thanks

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From: Kevin on 05/08/2003
After trying the suggestions here I found this KB article. In my case, it worked!

WD2000: Error Message When You Click Exit, AutoCorrect, or Increase Indent
The information in this article applies to:
Microsoft Word 2000

This article was previously published under Q252968
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry

SYMPTOMS
When you do one of the following:
On the Tools menu, you click AutoCorrect.

-or-
On the File menu, you click Exit to quit Microsoft Word.

-or-
On the Formatting toolbar, you click Increase Indent.

-or-
On the Formatting toolbar, you click either Bullets or Numbering.
Microsoft Word may crash with the following error message.

In Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium (Me):

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.
When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message:


WINWORD caused an invalid page fault in WINWORD.EXE at address.
NOTE: The actual memory address may vary.
-or-

WINWORD caused an invalid page fault in module MSO9.DLL at address.
NOTE: The actual memory address may vary.

In Microsoft Windows NT 4.0:

An application error has occurred and an application error log is being generated.

WINWORD.EXE

Exception: access violation (c0000005, address:c0000005)
In Microsoft Windows 2000:

WINWORD.exe has generated errors and will be closed by Windows. You will need to restart the program.

An error log is being created.
When you view the error log, a report similar to the following appears: Microsoft (R) Windows 2000 (TM) Version 5.00 DrWtsn32
Copyright (C) 1985-1999 Microsoft Corp. All rights reserved.

Application exception occurred:
App: (pid=748)
When: 3/21/2000 @ 13:00:31.957
Exception number: c0000005 (access violation)
        
To view the error log in Microsoft Windows 2000, follow these steps:
Click Start, point to Search, and then click For Files or Folders.
In the Search for files or folders named box, type Drwtsn32.log.
Click Search Now.
Right-click the file, and then click Open on the shortcut menu that appears.

NOTE: The Drwtsn32.log file is located in the following folder by default:
C:\Documents and Settings\All Users\Documents\DrWatson

In Microsoft Windows XP:

Microsoft Word for Windows has encountered a problem and needs to close. We are sorry for the inconvenience. To see what data this error report contains, click he

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From: Garry on 05/07/2003
H E L P Please ! !

I have the winword.exe error as well & when I came across this site, I thought I had the solution. But alas, after trying all the suggestions posted here, I still get the debilitating error. This is driving me crazy.....I can't complete assignments.....anyone got anything else to try ? ?

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From: John on 05/07/2003
Thank you, thank you, thank you... changed my default printer to a local setting and as if by magic the problem has gone... thank you thank you thank you!
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From: Jim on 05/02/2003
Wow, great site. The power of the web illustrated. Yes, this is a frustrating problem and thankfully a solution.

Its important to understand that there are apparently (2) causes for this problem. One related to WinFax or the need to remove the WFWORD2K.DOT. Second is related to having a network printer (home network) set as the default. This was my case. I simply set any other non-networked printer as the default and solved this.

The wisdom here has been very helpful. So long and thanks for all the fish.

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From: Tom on 04/28/2003
I had the same problem as well. After dealing with Microsofts pitiful attempts to explain everything I found this site and based on what I read here I checked my Printers and lo and behold somehow the default printer was set to the Paperport scanner. When it was changed to the only printer on the system, (networked HP) everything was fine.

Thank you very very very much. I only wish I had read this site 6 hours ago....

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From: Alexandre on 04/21/2003
Hi.

I was looking for anwsers for this problem, and I found one here.

I set the "Fax" printer as the default printer. You can now start Word and the error appears no more. When I want to print, I cannot use the shortcut in the toolbar, or else, it will fax the document. So, I need to go to the File menu and choose Print. The problem is that now, the print dialog does not appear. The solution to this new problem was to right click on the task bar, in the rectangle that corresponds to the Word document that you are using.

I hope this helps.

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From: Fuzz on 04/16/2003
My problem was starting Word; "Winword has generated errors......... This started after replacing a fried hard drive. I installed everything almost the same; Win 2K, Office 2K, Winfax Pro, etc. The difference was that my old HDD had SP2 for Win 2K and the new one had SP3. I got the same error with Office 97 too. Both Office 97 and 2K had worked fine on the old HDD. Other than Word, the other Office programs worked fine on the new HDD. I discovered that my C:\Program Files\Microsoft Office\Startup folder contained the file WFWORD2K.DOT
I removed this file (which I believe points to Winfax Pro)from the Office Startup folder. That has enabled Word to run without the error message. I hope this helps users with the same problem.
Good Luck,
Fuzz
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From: Jessica on 04/10/2003
I am getting this error when I open a particular document, all other Word documents are fine. Not using Winfax, tried the printer thing, still not working. Any suggestions?
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From: Fabricio on 04/10/2003
Thank you!!!

This solved my problem!!

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From: James on 04/09/2003
Thank you All.

I have this same problem on my Win2000. "WINWORD.exe has generated errors" ... This is what I found the problem is a bug: I have 2 machine on a network my machine uses a share printer on the other. Now often that machine & printer is OFF. Thus generating this error whenever (almost) I open a MS Word or using MS WordPad DOC, & crashes that Word program.

TO SOLVE THE PROBLEM
So I created a dummy printer & set this to be the default on my computer! This solved the problem.
Whenever I want to print, I set the "networked" printer on & as the default to print.

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From: Doe on 04/08/2003
I had this problem also. What I found to correct it was that I had the same printer shown twice in my printer folder. One was shown as shared and the other was not. I selected the shared one as my default and teh problem went away.
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From: Declan on 04/03/2003

The wfword2k.dot (word & symantec winfax pro) problem got me too.

Thanks for listing it. You saved me a lot of re-installing.

cheers.

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From: Mark on 04/01/2003
I have spent few days trying to resolve my problem with winword.exe crashing. I have done few cycles of repair, complete reinstall, installing all possible patches for Windows 2000 as well as Office. I have also gone through all Microsoft knowledge base and followed all possible fixes. Nothing helped... until I came across your post regarding the network printer... It appeared that my 2 year old son had unplugged the connection to the pronter from my second laptop (pronter connection is the only use of that laptop). Now it is all working fine and I can finally open word documents! Thank you!
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From: Dave on 03/26/2003
Thanks Eric, It was the office plug in in Norton 2002.
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From: Elation on 03/24/2003
I run a small home-based network. Office errors such as the one stated occurred at completely random times (or so I thought). I added a default local printer because I sometimes turn off my shared printer box to keep my room at a decent temp. And guess what!? Boom it fixed the problem.

Thank you!

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From: bob on 03/20/2003
I'm getting the same error "Outlook has generated errors..." it only crashes in Outlook.

But in the Drwatson log it show the PID number for the app that caused the access violation c0000005 - and it's different everytime. Word, Explorer, IE, Outlook...etc..

There are no network printers.. any ideas?

Thanks in advance.

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From: hugh on 03/20/2003
thanks Mike,

Symantec's winfax causes ms word to crash when using win2k.

your suggestion to remove the wfword2k.dot file worked perfectly
couldn't get any work done for two days because of that!!

Hugh

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From: Philip on 03/17/2003
thankyou thankyou for this site.
I have been battling over 2 days with this problem and tried all the usual MS work rounds. As a computer repairer/supporter I was going mad till I found this help.
Just change the default printer to 'Fax printer' and all will be well.
Hp drivers strike again!
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From: Ed on 03/12/2003
Hello all,

You guys saved 8 months of ongoing research in 1 hour.
My winword.exe and outlook and wordpad all were crashing.
Microsoft gives you a few hints, but not until I found this site did it work for me. The answer being, the network printer on my laptop was not on. I added a local printer and everything worked.

Why doesn't Microsoft Post this in their knowledge base!!! can someone with some clout tell them!!

I love you guys!!!

Ed

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From: Mike on 03/11/2003
My pc is also Windows 2000
I had the same problem referring to WINWORD.EXE
The problem was WINFAX- by symantec - this software has a know issue with Microsoft Word.

WFWORD2K.DOT needed to be removed.

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From: Mike on 03/10/2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q316033 did the trick for me! Thanks!!
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From: Eric on 03/05/2003
Hector's link to http://service4.symantec.com/SUPPORT/nav.nsf/pfdocs/2001083008424806 was the answer for me. The problem was with Norton Antivirus 2002 and Adobe Acrobat. Open up Norton Antivirus, go to Options, Miscellaneous, and uncheck the "Enable Office Plug-in" box.
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From: Mark on 03/04/2003
Thanks for the good advise I had not been able to narrow the problem down until I read your information about the Network Printer. That was my problem as well I travel and connect to several different printers, but I have now set my default printer as the Winfax and then I can change as I see fit.
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From: Mike-e on 02/15/2003
Had the same problem with the winword.exe has generated errors on my laptop and the M.S. knowledge base just lead me on a wild goose chase, thanks to all you who post all the help tips
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From: Don on 02/10/2003
Thanks I had the same winword.exe problem on my laptop and changing from the network printer did the trick.
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From: Alex on 02/09/2003
Aaaah! The network-printer causes the problem (laptop, word 2000, windows 2000). Now it works, thank you so much for that hint!!!!
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From: Ron on 02/06/2003
I also had the problem with my laptop and following others epxeriences added a print-to-file as my default printer so that when I'm not connected to my network printer the error message and accompanying crash of Winword.exe has gone away! Thanks to all for sharing their experiences
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From: Peter on 01/30/2003
The "print to file" worked for me. Thank you to Floyd, Scott, Dan, and Sorin. Q316033 didn't solve my issue. What kind of lousy software product gives a non-specific error for a missing printer without a better explanation.
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From: Floyd on 01/25/2003
I have had this exact problem on my laptop. I went thru all MS 316033's suggestions. They did not work. NAV, Winfax, and my firewall were not the problem. My laptop is mobil, and I had a ntwk installed as the DEFAULT printer. I seem to have gotten around this problem by runing the ADD PRINTER setting up a print-to-file printer. SET THE PRINT-TO-FILE PRINTER AS THE DEFAULT PRINTER. IT WILL ALWAYS FIND THAT PRINTER!! I then reinstalled my ntwk printer so i could have a printer. This seemed to work!

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From: Outrigger on 01/03/2003
http://www.lugod.org/microsoft/
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From: Scott on 01/02/2003
I had a problem similar to this that occured when a user tried to open a .doc attachment in outlook. Whenever he opened it he would get this error message. The problem only occured when the network cable was not inserted. The problem was a network printer that couldnt be contacted without the network cable inserted so it created this error in Microsoft Word. MAKE SURE YOUR NETWORK PRINTER IS CONNECTED or SET A LOCAL PRINTER AS DEFAULT.
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From: michelle on 12/19/2002
Thank you Luis

Worked a treat!!!!

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From: Dan on 12/17/2002
I would like to tell all that I was very angry with this problem of Microsoft products, and almost missed turning in a term paper. I SOLVED IT!!!. I tried all of the normal.dot, winfax, microsoft support, and reinstalling with different product keys...all to no avail...(how did you do it?) You must make sure your network printer is functioning and online. How hope this helps a couple of you...Peace and Pleasure
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From: Lisa on 12/14/2002
My pc is a Windows 2000
I had the same problem referring to WINWORD.EXE
The problem was WINFAX- by symantec - this software has a know issue with Microsoft Word.

WFWORD2K.DOT needed to be removed.

other files to look for and delete NORMAL.DOT ( which will recreate itself upon restart pc )

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From: Luis on 12/11/2002
Here's the Solution hope, this helps!!!

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q316033

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From: Brian on 12/11/2002
HELP ME! I'm getting the "Excel.exe has generated errors and will be closed by windows" every time I attempt to open exel. I can't get the program open. The Dr. Watson Log indicates that an"Application exception occurred" "Exception number: c0000005 (access violation)"

Can anyone help?

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From: Andrew on 09/19/2002
Thank you Sorin! You rule! After reinstalling too many times, deleting all my Normal.dot files, standing on my head and drinking sugar water I finally came across your suggestion that it was my network printer. All fixed.

: After you have receive an error message you must read the file drwtsn32.log (Start -> Find -> Files or Folders -> drwtsn32.log -> Search ...). On the last line(s) of this log file there are clues to determine what cause the problem. For me, it was the printer : I print on a network printer which is sometimes closed. When it is closed I receive this error message for WINWORD, NOTEPAD, EXCEL and any other text editor programs. When it is open, everithing it's OK.


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From: Ali on 09/11/2002

: I am getting this same error for excel and word EVERY time I shut down the program. here is the exact wording "WINWORD.EXE (EXCEL.EXE) has generated error and will be closed by WIndows. You will need to restart the program. An error log is being created." help me get rid of this annoyance- please! thanks


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From: Ajay on 08/20/2002
I get the same message in Word, and when I get it I have to reload the software. You can't just reboot. I looked at the drwat file and it says it is caused by an access violation. Any clues on where to look for a solution?

: I am getting this same error for excel and word EVERY time I shut down the program. here is the exact wording "WINWORD.EXE (EXCEL.EXE) has generated error and will be closed by WIndows. You will need to restart the program. An error log is being created." help me get rid of this annoyance- please! thanks


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From: Dennis on 08/06/2002

EXCEL.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created.

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From: Dennis on 08/06/2002

: I'm having the same problem in Word....Does anyone know what the resolution to this error message?
: Jen

: : DOES anyone have a solution to this? I have the same problem with Word, Excel, and PowerPoint.

: : Thx

: : : how did you resolve the problem ? I have the same error.

: : :
: : : : I am getting this same error for excel and word EVERY time I shut down the program. here is the exact wording "WINWORD.EXE (EXCEL.EXE) has generated error and will be closed by WIndows. You will need to restart the program. An error log is being created." help me get rid of this annoyance- please! thanks


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From: Hector on 08/05/2002

http://service4.symantec.com/SUPPORT/nav.nsf/pfdocs/2001083008424806

This help on mine.

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From: Hazim on 07/24/2002

: I am getting this same error for excel and word EVERY time I shut down the program. here is the exact wording "WINWORD.EXE (EXCEL.EXE) has generated error and will be closed by WIndows. You will need to restart the program. An error log is being created." help me get rid of this annoyance- please! thanks


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From: Sorin on 07/19/2002
After you have receive an error message you must read the file drwtsn32.log (Start -> Find -> Files or Folders -> drwtsn32.log -> Search ...). On the last line(s) of this log file there are clues to determine what cause the problem. For me, it was the printer : I print on a network printer which is sometimes closed. When it is closed I receive this error message for WINWORD, NOTEPAD, EXCEL and any other text editor programs. When it is open, everithing it's OK.
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From: penyelamat on 07/09/2002
go to this -> http://www.rdpslides.com/psfaq/FAQ00042.htm
tq

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From: Dasika on 07/05/2002

: how did you resolve the problem ? I have the same error.

:
: : I am getting this same error for excel and word EVERY time I shut down the program. here is the exact wording "WINWORD.EXE (EXCEL.EXE) has generated error and will be closed by WIndows. You will need to restart the program. An error log is being created." help me get rid of this annoyance- please! thanks


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From: Khurram on 06/23/2002

This should fix the problem
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q316033

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From: KimC on 06/13/2002
We have recently had the same problem here with ONE certain spread sheet. We are on Excel 2000. What version are you having this problem on? We haven't found a solution, but are finding that Excel 2002 can recover some of it. Also, when we use a backup copy on Excel 2002 it doesn't break, but if we open it in 2000 it does. Please let me know if you have any solution...

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From: Jen on 06/11/2002
I'm having the same problem in Word....Does anyone know what the resolution to this error message?
Jen

: DOES anyone have a solution to this? I have the same problem with Word, Excel, and PowerPoint.

: Thx

: : how did you resolve the problem ? I have the same error.

: :
: : : I am getting this same error for excel and word EVERY time I shut down the program. here is the exact wording "WINWORD.EXE (EXCEL.EXE) has generated error and will be closed by WIndows. You will need to restart the program. An error log is being created." help me get rid of this annoyance- please! thanks


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From: nim on 05/31/2002
DOES anyone have a solution to this? I have the same problem with Word, Excel, and PowerPoint.

Thx

: how did you resolve the problem ? I have the same error.

:
: : I am getting this same error for excel and word EVERY time I shut down the program. here is the exact wording "WINWORD.EXE (EXCEL.EXE) has generated error and will be closed by WIndows. You will need to restart the program. An error log is being created." help me get rid of this annoyance- please! thanks


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From: Franky on 04/09/2002
how did you resolve the problem ? I have the same error.


: I am getting this same error for excel and word EVERY time I shut down the program. here is the exact wording "WINWORD.EXE (EXCEL.EXE) has generated error and will be closed by WIndows. You will need to restart the program. An error log is being created." help me get rid of this annoyance- please! thanks


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