From: Philip on 06/23/2002
Here is an article that may be useful.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q138788: To make a long story short, I have a HP Pavillion 6642F on a T1/LAN connection and I was using Windows 98. I installed some new RAM and did a complete install to Windows XP. That really messed up my computer so I had to have a tech guy take off XP, reinstall my hard drive, and install Windows 98 SE. Now, about once a night, I get this blue DOS screen that says Fatal Exception OE 0167:BFF9DFFF. It normally happens when I have Windows Media Player playing or some other media device operating while I am using the Internet or Word. I am at the end of my rope -- what more can I do to fix this?!??!
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--- Replies to this Problem ---
From: Mike on 03/21/2006
Try this, run Tuff Test ram tests or PC tools ram tests. If the system locks up then your DMA "DIRECT MEMORY ACCESS" controller is probably bad. Solution- replace your motherboard. I have had 3 customers with this exact same problem on the Pavillion 6642F and replacing the motherboard seems to be the only option. HP should have recalled that model. Check your capacitors for bulging tops. This may also indicated not only a bad motherboard but also a bad power supply.
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From: Gaye on 04/23/2003
This error msg ocurrs while working in desktop publishing 2000. this was installed when I bought the computer. I'm running windows 98.
Could it have something to do with the publisher programme? Any way of checking or re-installing?
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From: Computerpilot on 01/17/2003
Video Card driver.This is caused by an incompatible or corrupt video card driver. Getting an updated version on the internet or reinstalling from install CD should fix the problem. Computerpilot
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From: Ju on 01/17/2003
I got this error "Fatal exception OE has occured at 167:BFF9DFFF"
after upgrading the RAM from 32MB to 128 MB
It occurred after about one minute into any program including Windows explorer.It is hard to tell if this is a hardware of a software problem. I read that bad RAM can cause these fatal exception errors (MS article http://support.microsoft,com/default.aspx?scid=kb;en-us;138788). I changed the RAM back to what it was and I still got the error. I did a diagnostic test (BCM Diagnostics)on the RAM I had removed and it was faulty. I fixed the problem by saving all my files to another disk (I had to boot another computer with an unaffected disk and make my disk a 'slave' to copy the files),formatting the HHD, reinstalling all the software and drivers, and restoring my files. I did try a system restore first but it didn't work. It needed the formatting to clean it properly.
Then I put a different stick of no faults 128RAM back in no problems
An added benefit is that the computer now goes real fast now that all the 'rubbish' has been cleaned out of the registry.
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From: Laurianne on 12/08/2002
YEAH I HAVE THE SAME THING HAPPEN TO ME WHEN I AM RUNNING WIN AMP. I AM A FRUSTRATED. PLEASE THERE HAS TO BE AN HONEST TECHIE OUT THERE SOMEWHERE READING THIS AND I NEED TO KNOW THE FIX. PLEASE E-MAIL ME AT PRAETORIAN789@YAHOO.COMTHANKS :)
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From: Kyle on 09/25/2002
It looks like to me that every person with this error has fixed it by updating video drivers. There is even a specific way on quicktime's web site to disable some kind of map texture in quicktime so it does not blue screen. I have an HP here I am working on and upgrading the drivers worked for me ;): I have a Gateway Pentuim that started doing this on and off several months ago. Lately it got really bad doing this error several times aday. I replaced the RAM and for 2 weeks it worked fine, until yesterday whe nit errored twice with this same error. The machine has an onboard ATI card(now disabled) and a 32MB nVidia running. Not sure what the problem might be now. : : Hey, I've been getting the same error after installing a 256 MB chip of SDRAM in my computer. Interestingly enough, the problem only occurs on resource and multimedia intensive operations - such as a session of Grand Theft Auto III. : : Reading this bulletin board, I find it pretty obvious that this issue is related to the RAM. But I also noticed that many of the other systems in this message thread are Hewlett-Packards. My system is a HP 8770C. I was just wondering if anyone has seen this error on another type of system, say an IBM or a Compaq, or some other IBM-Compatible. Please let me know. : : :
: : : I'm researching this error and believe it may have something to do with RAM. If possible try new RAM, even if PC is brand new. It may work, no guarantee. : : : : :
: : : : : I get this same error probably ~5-10 times a day. Usually Misc. IE Windows will hang and I'll have to CTRL+ALT+DEL them which sometimes triggers the error. I don't know the solution but tell me if any of my hardware/software matches yours: : : : : : P4 1.5ghz
: : : : : 512MB PC266 DDR SDRAM
: : : : : AZZA Motherboard
: : : : : Award Modular BIOS 6.00G
: : : : : VIA P4X266 Chipset
: : : : : NVIDIA RIVA TNT AGp Video Card (Made by VisionTek)
: : : : : Sound Blaster Live! 5.1 MP3+
: : : : : Maxtor 60G HD
: : : : : Western Digital 30G HD
: : : : : Lite-on CD-RW
: : : : : Intel AnyPoint USB Wireless Home Networking Adapter
: : : : : (shared Cable Internet Connection)
: : : : : (pretty old monitor)
: : : : : HP Colorado T1000 Tape Drive
: : : : : Windows 98 SE
: : : : : Internet Explorer 6
: : : : : Visual Studio 6 Enterprise
: : : : : XDesk
: : : : : WinAmp 2.78c
: : : : : Intel AnyPoint Connectivity Software : : : : : : To make a long story short, I have a HP Pavillion 6642F on a T1/LAN connection and I was using Windows 98. I installed some new RAM and did a complete install to Windows XP. That really messed up my computer so I had to have a tech guy take off XP, reinstall my hard drive, and install Windows 98 SE. Now, about once a night, I get this blue DOS screen that says Fatal Exception OE 0167:BFF9DFFF. It normally happens when I have Windows Media Player playing or some other media device operating while I am using the Internet or Word. I am at the end of m
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From: Thorbjorn on 09/03/2002
I am trying to fix a m8's puter atm and i get the same problem too.... however i get this one on win98 (SE) first boot (mid installation)... atm i am looking at it beeing either the DDR ram (which isnt even beeing recognised properly) ... or his rather loopy Kyro gfx card... heres some help for those who understand the crazyness of windows... http://www.generation.net/~hleboeuf/fatlexer.htm
http://www.annoyances.org/exec/forum/win98/t1026714366 I personally feel this problem is generated by DDR mem problems
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From: Rick on 08/21/2002
I have a Gateway Pentuim that started doing this on and off several months ago. Lately it got really bad doing this error several times aday. I replaced the RAM and for 2 weeks it worked fine, until yesterday whe nit errored twice with this same error. The machine has an onboard ATI card(now disabled) and a 32MB nVidia running. Not sure what the problem might be now.: Hey, I've been getting the same error after installing a 256 MB chip of SDRAM in my computer. Interestingly enough, the problem only occurs on resource and multimedia intensive operations - such as a session of Grand Theft Auto III. : Reading this bulletin board, I find it pretty obvious that this issue is related to the RAM. But I also noticed that many of the other systems in this message thread are Hewlett-Packards. My system is a HP 8770C. I was just wondering if anyone has seen this error on another type of system, say an IBM or a Compaq, or some other IBM-Compatible. Please let me know. : :
: : I'm researching this error and believe it may have something to do with RAM. If possible try new RAM, even if PC is brand new. It may work, no guarantee. : : : :
: : : : I get this same error probably ~5-10 times a day. Usually Misc. IE Windows will hang and I'll have to CTRL+ALT+DEL them which sometimes triggers the error. I don't know the solution but tell me if any of my hardware/software matches yours: : : : : P4 1.5ghz
: : : : 512MB PC266 DDR SDRAM
: : : : AZZA Motherboard
: : : : Award Modular BIOS 6.00G
: : : : VIA P4X266 Chipset
: : : : NVIDIA RIVA TNT AGp Video Card (Made by VisionTek)
: : : : Sound Blaster Live! 5.1 MP3+
: : : : Maxtor 60G HD
: : : : Western Digital 30G HD
: : : : Lite-on CD-RW
: : : : Intel AnyPoint USB Wireless Home Networking Adapter
: : : : (shared Cable Internet Connection)
: : : : (pretty old monitor)
: : : : HP Colorado T1000 Tape Drive
: : : : Windows 98 SE
: : : : Internet Explorer 6
: : : : Visual Studio 6 Enterprise
: : : : XDesk
: : : : WinAmp 2.78c
: : : : Intel AnyPoint Connectivity Software : : : : : To make a long story short, I have a HP Pavillion 6642F on a T1/LAN connection and I was using Windows 98. I installed some new RAM and did a complete install to Windows XP. That really messed up my computer so I had to have a tech guy take off XP, reinstall my hard drive, and install Windows 98 SE. Now, about once a night, I get this blue DOS screen that says Fatal Exception OE 0167:BFF9DFFF. It normally happens when I have Windows Media Player playing or some other media device operating while I am using the Internet or Word. I am at the end of my rope -- what more can I do to fix this?!??!
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From: Matt - matt_rat@lycos.com on 08/18/2002
Hey, I've been getting the same error after installing a 256 MB chip of SDRAM in my computer. Interestingly enough, the problem only occurs on resource and multimedia intensive operations - such as a session of Grand Theft Auto III.Reading this bulletin board, I find it pretty obvious that this issue is related to the RAM. But I also noticed that many of the other systems in this message thread are Hewlett-Packards. My system is a HP 8770C. I was just wondering if anyone has seen this error on another type of system, say an IBM or a Compaq, or some other IBM-Compatible. Please let me know. :
: I'm researching this error and believe it may have something to do with RAM. If possible try new RAM, even if PC is brand new. It may work, no guarantee. : : :
: : : I get this same error probably ~5-10 times a day. Usually Misc. IE Windows will hang and I'll have to CTRL+ALT+DEL them which sometimes triggers the error. I don't know the solution but tell me if any of my hardware/software matches yours: : : : P4 1.5ghz
: : : 512MB PC266 DDR SDRAM
: : : AZZA Motherboard
: : : Award Modular BIOS 6.00G
: : : VIA P4X266 Chipset
: : : NVIDIA RIVA TNT AGp Video Card (Made by VisionTek)
: : : Sound Blaster Live! 5.1 MP3+
: : : Maxtor 60G HD
: : : Western Digital 30G HD
: : : Lite-on CD-RW
: : : Intel AnyPoint USB Wireless Home Networking Adapter
: : : (shared Cable Internet Connection)
: : : (pretty old monitor)
: : : HP Colorado T1000 Tape Drive
: : : Windows 98 SE
: : : Internet Explorer 6
: : : Visual Studio 6 Enterprise
: : : XDesk
: : : WinAmp 2.78c
: : : Intel AnyPoint Connectivity Software : : : : To make a long story short, I have a HP Pavillion 6642F on a T1/LAN connection and I was using Windows 98. I installed some new RAM and did a complete install to Windows XP. That really messed up my computer so I had to have a tech guy take off XP, reinstall my hard drive, and install Windows 98 SE. Now, about once a night, I get this blue DOS screen that says Fatal Exception OE 0167:BFF9DFFF. It normally happens when I have Windows Media Player playing or some other media device operating while I am using the Internet or Word. I am at the end of my rope -- what more can I do to fix this?!??!
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From: Yvette on 07/15/2002
This happens to me everytime I CTRL-ALT-DELETE. I have an HP Pavilion 8750C running W98 SE. I started having problems when I upgraded to IE 5.5. It was suggested that I upgrade to W2000. I did this and almost nothing worked right afterwards, especially the Direct CD RW. I ended up wiping the C drive and recovering from original disks. HP acknowledges that the 8750C has problems in this area. Please check the HP sites before upgrading a Pavillion!:
: I get this same error probably ~5-10 times a day. Usually Misc. IE Windows will hang and I'll have to CTRL+ALT+DEL them which sometimes triggers the error. I don't know the solution but tell me if any of my hardware/software matches yours: : P4 1.5ghz
: 512MB PC266 DDR SDRAM
: AZZA Motherboard
: Award Modular BIOS 6.00G
: VIA P4X266 Chipset
: NVIDIA RIVA TNT AGp Video Card (Made by VisionTek)
: Sound Blaster Live! 5.1 MP3+
: Maxtor 60G HD
: Western Digital 30G HD
: Lite-on CD-RW
: Intel AnyPoint USB Wireless Home Networking Adapter
: (shared Cable Internet Connection)
: (pretty old monitor)
: HP Colorado T1000 Tape Drive
: Windows 98 SE
: Internet Explorer 6
: Visual Studio 6 Enterprise
: XDesk
: WinAmp 2.78c
: Intel AnyPoint Connectivity Software : : To make a long story short, I have a HP Pavillion 6642F on a T1/LAN connection and I was using Windows 98. I installed some new RAM and did a complete install to Windows XP. That really messed up my computer so I had to have a tech guy take off XP, reinstall my hard drive, and install Windows 98 SE. Now, about once a night, I get this blue DOS screen that says Fatal Exception OE 0167:BFF9DFFF. It normally happens when I have Windows Media Player playing or some other media device operating while I am using the Internet or Word. I am at the end of my rope -- what more can I do to fix this?!??!
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From: Philip on 06/23/2002
The Error OE at 0167: does have something to do with the ram. I have the same problem but mine is on bootup. I did a lot of research and after reformatting the machine (which fixed it temporarily) I finally figured out it had to do with hardware somewhere on my system. I've had my pc for some time now and had no problems and only did two upgrades...a new NIC card and and 256mb of RAM. I did serveral test...rebooting and shutting down and almost everytime the pc came up to the error. Finally, I took out the 256 chip and rebooted it about 50 times and shut it down about 20 and the blue screen never came back up. The memory still works but it just has problems with certain things...in my case it was the bootup process. Hope this helps.
: To make a long story short, I have a HP Pavillion 6642F on a T1/LAN connection and I was using Windows 98. I installed some new RAM and did a complete install to Windows XP. That really messed up my computer so I had to have a tech guy take off XP, reinstall my hard drive, and install Windows 98 SE. Now, about once a night, I get this blue DOS screen that says Fatal Exception OE 0167:BFF9DFFF. It normally happens when I have Windows Media Player playing or some other media device operating while I am using the Internet or Word. I am at the end of my rope -- what more can I do to fix this?!??!
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From: sachin on 06/18/2002
: To make a long story short, I have a HP Pavillion 6642F on a T1/LAN connection and I was using Windows 98. I installed some new RAM and did a complete install to Windows XP. That really messed up my computer so I had to have a tech guy take off XP, reinstall my hard drive, and install Windows 98 SE. Now, about once a night, I get this blue DOS screen that says Fatal Exception OE 0167:BFF9DFFF. It normally happens when I have Windows Media Player playing or some other media device operating while I am using the Internet or Word. I am at the end of my rope -- what more can I do to fix this?!??!
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From: SAMMYLEE on 05/17/2002
I'm researching this error and believe it may have something to do with RAM. If possible try new RAM, even if PC is brand new. It may work, no guarantee.: :
: : I get this same error probably ~5-10 times a day. Usually Misc. IE Windows will hang and I'll have to CTRL+ALT+DEL them which sometimes triggers the error. I don't know the solution but tell me if any of my hardware/software matches yours: : : P4 1.5ghz
: : 512MB PC266 DDR SDRAM
: : AZZA Motherboard
: : Award Modular BIOS 6.00G
: : VIA P4X266 Chipset
: : NVIDIA RIVA TNT AGp Video Card (Made by VisionTek)
: : Sound Blaster Live! 5.1 MP3+
: : Maxtor 60G HD
: : Western Digital 30G HD
: : Lite-on CD-RW
: : Intel AnyPoint USB Wireless Home Networking Adapter
: : (shared Cable Internet Connection)
: : (pretty old monitor)
: : HP Colorado T1000 Tape Drive
: : Windows 98 SE
: : Internet Explorer 6
: : Visual Studio 6 Enterprise
: : XDesk
: : WinAmp 2.78c
: : Intel AnyPoint Connectivity Software : : : To make a long story short, I have a HP Pavillion 6642F on a T1/LAN connection and I was using Windows 98. I installed some new RAM and did a complete install to Windows XP. That really messed up my computer so I had to have a tech guy take off XP, reinstall my hard drive, and install Windows 98 SE. Now, about once a night, I get this blue DOS screen that says Fatal Exception OE 0167:BFF9DFFF. It normally happens when I have Windows Media Player playing or some other media device operating while I am using the Internet or Word. I am at the end of my rope -- what more can I do to fix this?!??!
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From: Alan on 04/25/2002
I get the exact same message when I'm in the middle of recording a real good take on Cubase VST. I think I have the same or similar graphics card; NVIDIA TNT 2 and it has certainly caused me trouble before.
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From: Alan on 04/25/2002
:
: I get this same error probably ~5-10 times a day. Usually Misc. IE Windows will hang and I'll have to CTRL+ALT+DEL them which sometimes triggers the error. I don't know the solution but tell me if any of my hardware/software matches yours: : P4 1.5ghz
: 512MB PC266 DDR SDRAM
: AZZA Motherboard
: Award Modular BIOS 6.00G
: VIA P4X266 Chipset
: NVIDIA RIVA TNT AGp Video Card (Made by VisionTek)
: Sound Blaster Live! 5.1 MP3+
: Maxtor 60G HD
: Western Digital 30G HD
: Lite-on CD-RW
: Intel AnyPoint USB Wireless Home Networking Adapter
: (shared Cable Internet Connection)
: (pretty old monitor)
: HP Colorado T1000 Tape Drive
: Windows 98 SE
: Internet Explorer 6
: Visual Studio 6 Enterprise
: XDesk
: WinAmp 2.78c
: Intel AnyPoint Connectivity Software : : To make a long story short, I have a HP Pavillion 6642F on a T1/LAN connection and I was using Windows 98. I installed some new RAM and did a complete install to Windows XP. That really messed up my computer so I had to have a tech guy take off XP, reinstall my hard drive, and install Windows 98 SE. Now, about once a night, I get this blue DOS screen that says Fatal Exception OE 0167:BFF9DFFF. It normally happens when I have Windows Media Player playing or some other media device operating while I am using the Internet or Word. I am at the end of my rope -- what more can I do to fix this?!??!
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From: Scott on 04/20/2002
I get this same error probably ~5-10 times a day. Usually Misc. IE Windows will hang and I'll have to CTRL+ALT+DEL them which sometimes triggers the error. I don't know the solution but tell me if any of my hardware/software matches yours:P4 1.5ghz
512MB PC266 DDR SDRAM
AZZA Motherboard
Award Modular BIOS 6.00G
VIA P4X266 Chipset
NVIDIA RIVA TNT AGp Video Card (Made by VisionTek)
Sound Blaster Live! 5.1 MP3+
Maxtor 60G HD
Western Digital 30G HD
Lite-on CD-RW
Intel AnyPoint USB Wireless Home Networking Adapter
(shared Cable Internet Connection)
(pretty old monitor)
HP Colorado T1000 Tape Drive
Windows 98 SE
Internet Explorer 6
Visual Studio 6 Enterprise
XDesk
WinAmp 2.78c
Intel AnyPoint Connectivity Software : To make a long story short, I have a HP Pavillion 6642F on a T1/LAN connection and I was using Windows 98. I installed some new RAM and did a complete install to Windows XP. That really messed up my computer so I had to have a tech guy take off XP, reinstall my hard drive, and install Windows 98 SE. Now, about once a night, I get this blue DOS screen that says Fatal Exception OE 0167:BFF9DFFF. It normally happens when I have Windows Media Player playing or some other media device operating while I am using the Internet or Word. I am at the end of my rope -- what more can I do to fix this?!??!
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