From: Colleen on 05/06/2002
When I print to my HP DeskJet 950c printer that is connected with a USB cable, I get the dreaded blue fatal screen that tells me I have an error in MXECPV(02). HP Site is of no help at all. I'm running WINDOWS 98SE. Can anyone help? It happens EVERY time I print.
| |
Votes:
Rating: 0
Delete: 0
|
|
--- Replies to this Problem ---
From: Serge on 06/23/2002
Yes, I am having the same problem when I disconnect from the Internet. Somebody said this may be due to the Ontrack Utilities program I'm running, but I don't seem to see any results after disabling the AutoCrash protection feature... please e-mail me at solarus@12dollaraccess.com if you have a fix for this.: : I alaso have this problem which then causes my PC to crash but it also occurs when I try to close my phone/ internet links. I guessed it was a port error of some sort but I'm an amateur. : None of the HP suggestions work for me anyway.
| |
Votes:
Rating: 0
Delete: 0
|
|
From: Graham on 05/21/2002
I alaso have this problem which then causes my PC to crash but it also occurs when I try to close my phone/ internet links. I guessed it was a port error of some sort but I'm an amateur. None of the HP suggestions work for me anyway.
| |
Votes:
Rating: 0
Delete: 0
|
|
From: Colleen on 05/07/2002
:This LONG reply is what I received from HP now. Mine works. Good Luck to you all.To eliminate the error, try one or more of the following techniques: Technique 1 ----------- Restart the computer to clear the computer's memory by following the steps below: 1. Close any open software applications. 2. Select START, SHUT DOWN, SHUT DOWN THE COMPUTER, and select YES. 3. Turn off the computer. 4. Wait several seconds and restart the computer. 5. Try printing again. Technique 2 ----------- Close all programs that are running in the background by following the steps below: 1. Select START, and RUN. 2. In the box titled Open, type MSCONFIG, and select OK to display the SYSTEM CONFIGURATION UTILITY. 3. On the GENERAL TAB, select SELECTIVE STARTUP, and click on the CHECK next to LOAD STARTUP GROUP ITEMS. This will prevent programs, in the Windows Startup and Registry, from loading automatically when Windows starts. 4. On the WIN.INI TAB, click on the PLUS SIGN next to the windows folder, and click on the check marks for LOAD=, and RUN=. 5. On the SYSTEM.INI TAB, click on the plus sign next to the [Boot] folder, and locate the COMM.DRV= line. The line should read COMM.DRV=COMM.DRV. If something different appears to the right of the equal sign, then click on the check mark for COMM.DRV=. 6. Select APPLY, OK, and choose YES to restart the computer. 7. Try printing again. Technique 3 ----------- The software application may have a conflict with the Automatic setting in the printout mode. Change the printout mode in Printer Setup from AUTOMATIC to MANUAL. With some printer models, it may also be necessary to select BLACK TEXT or COLOR GRAPHICS. To change the printout mode, do the following: 1. Select START, SETTINGS, and PRINTERS. 2. Highlight the appropriate printer icon in the Printers window. Verify that the appropriate HP DeskJet printer is selected as default by selecting FILE and SET AS DEFAULT. 3. Select FILE, PROPERTIES, and the COLOR TAB. If the COLOR TAB is not available, select the SETUP TAB. In the COLORSMART selection, select MANUAL. With some older DeskJet drivers and in some of the Microsoft (R) DeskJet Universal printer drivers, there may not be a Manual setting. Instead, select BLACK TEXT or COLOR GRAPHICS in the Setup screens. Select OK. 4. Close all windows and try printing again. NOTE: Some fax programs will print only if the printer is set to the Manual or Black Text mode. If still unable to print from the fax program, change the print quality to EconoFast. Some other programs may require using the Manual, Black Text, or Color Graphics mode. Technique 4 ----------- Turn off the Windows 98 Print Spooler by following the steps below. 1. Select START, SETTINGS, and PRINTERS. 2. Highlight the appropriate printer icon in the Printers window. Select FILE and select PROPERTIES. 3. Select the DETAILS TAB and the SPOOL SETTINGS BUTTON
| |
Votes:
Rating: 0
Delete: 0
|
|
From: Colleen on 05/07/2002
There is more...there's 7 Steps to try in all. Email me at winnipeggal@skyweb.ca if you want a copy of the email. It doesn't all fit here.Thanks! Colleen : :This LONG reply is what I received from HP now. Mine works. Good Luck to you all. : To eliminate the error, try one or more of the following techniques: : Technique 1 : ----------- : Restart the computer to clear the computer's memory by following the : steps below: : 1. Close any open software applications. : 2. Select START, SHUT DOWN, SHUT DOWN THE COMPUTER, and select YES. : 3. Turn off the computer. : 4. Wait several seconds and restart the computer. : 5. Try printing again. : Technique 2 : ----------- : Close all programs that are running in the background by following the : steps below: : 1. Select START, and RUN. : 2. In the box titled Open, type MSCONFIG, and select OK to display the : SYSTEM CONFIGURATION UTILITY. : 3. On the GENERAL TAB, select SELECTIVE STARTUP, and click on the : CHECK next to LOAD STARTUP GROUP ITEMS. This will prevent : programs, in the Windows Startup and Registry, from loading : automatically when Windows starts. : 4. On the WIN.INI TAB, click on the PLUS SIGN next to the windows : folder, and click on the check marks for LOAD=, and RUN=. : 5. On the SYSTEM.INI TAB, click on the plus sign next to the [Boot] : folder, and locate the COMM.DRV= line. The line should read : COMM.DRV=COMM.DRV. If something different appears to the right : of the equal sign, then click on the check mark for COMM.DRV=. : 6. Select APPLY, OK, and choose YES to restart the computer. : 7. Try printing again. : Technique 3 : ----------- : The software application may have a conflict with the Automatic setting : in the printout mode. Change the printout mode in Printer Setup from : AUTOMATIC to MANUAL. With some printer models, it may also be : necessary to select BLACK TEXT or COLOR GRAPHICS. : To change the printout mode, do the following: : 1. Select START, SETTINGS, and PRINTERS. : 2. Highlight the appropriate printer icon in the Printers window. : Verify that the appropriate HP DeskJet printer is selected as : default by selecting FILE and SET AS DEFAULT. : 3. Select FILE, PROPERTIES, and the COLOR TAB. If the COLOR TAB is not : available, select the SETUP TAB. In the COLORSMART selection, : select MANUAL. With some older DeskJet drivers and in some of the : Microsoft (R) DeskJet Universal printer drivers, there may not be a : Manual setting. Instead, select BLACK TEXT or COLOR GRAPHICS in : the Setup screens. Select OK. : 4. Close all windows and try printing again. : NOTE: Some fax programs will print only if the : printer is set to the Manual or Black Text : mode. If still unable to print from the fax : program, change the print quality to EconoFast. : Some other programs may require using the : Manual, Black Text, or Color Graphics mode. : Technique 4 : -----------
| |
Votes:
Rating: 0
Delete: 0
|
|
From: Colleen on 05/07/2002
: :This LONG reply is what I received from HP now. Mine works. Good Luck to you all. : To eliminate the error, try one or more of the following techniques: : Technique 1 : ----------- : Restart the computer to clear the computer's memory by following the : steps below: : 1. Close any open software applications. : 2. Select START, SHUT DOWN, SHUT DOWN THE COMPUTER, and select YES. : 3. Turn off the computer. : 4. Wait several seconds and restart the computer. : 5. Try printing again. : Technique 2 : ----------- : Close all programs that are running in the background by following the : steps below: : 1. Select START, and RUN. : 2. In the box titled Open, type MSCONFIG, and select OK to display the : SYSTEM CONFIGURATION UTILITY. : 3. On the GENERAL TAB, select SELECTIVE STARTUP, and click on the : CHECK next to LOAD STARTUP GROUP ITEMS. This will prevent : programs, in the Windows Startup and Registry, from loading : automatically when Windows starts. : 4. On the WIN.INI TAB, click on the PLUS SIGN next to the windows : folder, and click on the check marks for LOAD=, and RUN=. : 5. On the SYSTEM.INI TAB, click on the plus sign next to the [Boot] : folder, and locate the COMM.DRV= line. The line should read : COMM.DRV=COMM.DRV. If something different appears to the right : of the equal sign, then click on the check mark for COMM.DRV=. : 6. Select APPLY, OK, and choose YES to restart the computer. : 7. Try printing again. : Technique 3 : ----------- : The software application may have a conflict with the Automatic setting : in the printout mode. Change the printout mode in Printer Setup from : AUTOMATIC to MANUAL. With some printer models, it may also be : necessary to select BLACK TEXT or COLOR GRAPHICS. : To change the printout mode, do the following: : 1. Select START, SETTINGS, and PRINTERS. : 2. Highlight the appropriate printer icon in the Printers window. : Verify that the appropriate HP DeskJet printer is selected as : default by selecting FILE and SET AS DEFAULT. : 3. Select FILE, PROPERTIES, and the COLOR TAB. If the COLOR TAB is not : available, select the SETUP TAB. In the COLORSMART selection, : select MANUAL. With some older DeskJet drivers and in some of the : Microsoft (R) DeskJet Universal printer drivers, there may not be a : Manual setting. Instead, select BLACK TEXT or COLOR GRAPHICS in : the Setup screens. Select OK. : 4. Close all windows and try printing again. : NOTE: Some fax programs will print only if the : printer is set to the Manual or Black Text : mode. If still unable to print from the fax : program, change the print quality to EconoFast. : Some other programs may require using the : Manual, Black Text, or Color Graphics mode. : Technique 4 : ----------- : Turn off the Windows 98 Print Spooler by following the steps below. : 1. Select START, SETTINGS, and PRINTERS. : 2. Highlight the appropriate printer i
| |
Votes:
Rating: 0
Delete: 0
|
|
From: Colleen on 05/07/2002
:This LONG reply is what I received from HP now. Mine works. Good Luck to you all.To eliminate the error, try one or more of the following techniques: Technique 1 ----------- Restart the computer to clear the computer's memory by following the steps below: 1. Close any open software applications. 2. Select START, SHUT DOWN, SHUT DOWN THE COMPUTER, and select YES. 3. Turn off the computer. 4. Wait several seconds and restart the computer. 5. Try printing again. Technique 2 ----------- Close all programs that are running in the background by following the steps below: 1. Select START, and RUN. 2. In the box titled Open, type MSCONFIG, and select OK to display the SYSTEM CONFIGURATION UTILITY. 3. On the GENERAL TAB, select SELECTIVE STARTUP, and click on the CHECK next to LOAD STARTUP GROUP ITEMS. This will prevent programs, in the Windows Startup and Registry, from loading automatically when Windows starts. 4. On the WIN.INI TAB, click on the PLUS SIGN next to the windows folder, and click on the check marks for LOAD=, and RUN=. 5. On the SYSTEM.INI TAB, click on the plus sign next to the [Boot] folder, and locate the COMM.DRV= line. The line should read COMM.DRV=COMM.DRV. If something different appears to the right of the equal sign, then click on the check mark for COMM.DRV=. 6. Select APPLY, OK, and choose YES to restart the computer. 7. Try printing again. Technique 3 ----------- The software application may have a conflict with the Automatic setting in the printout mode. Change the printout mode in Printer Setup from AUTOMATIC to MANUAL. With some printer models, it may also be necessary to select BLACK TEXT or COLOR GRAPHICS. To change the printout mode, do the following: 1. Select START, SETTINGS, and PRINTERS. 2. Highlight the appropriate printer icon in the Printers window. Verify that the appropriate HP DeskJet printer is selected as default by selecting FILE and SET AS DEFAULT. 3. Select FILE, PROPERTIES, and the COLOR TAB. If the COLOR TAB is not available, select the SETUP TAB. In the COLORSMART selection, select MANUAL. With some older DeskJet drivers and in some of the Microsoft (R) DeskJet Universal printer drivers, there may not be a Manual setting. Instead, select BLACK TEXT or COLOR GRAPHICS in the Setup screens. Select OK. 4. Close all windows and try printing again. NOTE: Some fax programs will print only if the printer is set to the Manual or Black Text mode. If still unable to print from the fax program, change the print quality to EconoFast. Some other programs may require using the Manual, Black Text, or Color Graphics mode. Technique 4 ----------- Turn off the Windows 98 Print Spooler by following the steps below. 1. Select START, SETTINGS, and PRINTERS. 2. Highlight the appropriate printer icon in the Printers window. Select FILE and select PROPERTIES. 3. Select the DETAILS TAB and the SPOOL SETTINGS BUTTON
| |
Votes:
Rating: 0
Delete: 0
|
|
From: Colleen on 05/07/2002
: When I print to my HP DeskJet 950c printer that is connected with a USB cable, I get the dreaded blue fatal screen that tells me I have an error in MXECPV(02). HP Site is of no help at all. I'm running WINDOWS 98SE. Can anyone help? It happens EVERY time I print.
| |
Votes:
Rating: 0
Delete: 0
|
|
|