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 Runtime Error When Opening MS Outlook 2003 (Micros Post a Reply  
From: Erin on 10/09/2006
Every time I attempt to open MS Outlook 2003, I receive the following Runtime
Error:

--------------------------------------------------

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files\Microsoft Office\Office11\outlook.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

--------------------------------------------------

It hasn't always been this way. I used to be able to use MS Outlook 2003. Now,
after receiving this error, I am forced to click OK. Outlook then closes
automatically. I try to open it again and receive the same error. I am now forced to use Outlook Express (which really stinks
since I need all the features of Outlook... I run a home-based business and
this is crippling me.)

I have tried the following in an attempt to resolve the issue:

1) I currently have Norton's Anti-Spam feature OFF. I get the same error message regardless if the Anti-Spam is OFF or ON.

2) I have contacted Symantec made certain that I do not have any corrupt
files in Norton. I do not.

3) Uninstalled Norton Internet Security 2006 and then tested Outlook 2003.
This did not work, so I re-installed NIS 2006.

4) Rebooted computer (running MS Windows XP), changed to safe mode and
renamed msouplug.dll to msouplug.old. This did not work.

5) I have run Live Update for NIS 2006. I am completely up-to-date. This does
not change anything.

6) On another forum, someone mentioned problems with Adobe Acrobat 7.0 and
Outlook 2003. They suggested checking for updates. I did so and the Outlook
problem persists.

Any help is GREATLY APPRECIATED!!! I need to get this fixed. I have tried to
research this on my own prior to asking for help. Needless to say, I am now
BEGGING for help.

Thank you in advance for any solutions you may have.

Sincerely,
Erin

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--- Replies to this Problem ---
From: Sean on 11/21/2006
Im having the same error with Napster.

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.

Tried uninstalling and downloading and reinstalling new version and still has same error.

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