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 OE error 016F:BFF9A25B Post a Reply  
From: Michelle on 06/22/2002
I have a Gateway 2000 computer. When I turn on the computer lately, I receive the error message:

A fatal exception 0E has occurred at 016F:BFF9A25B. The current applicatin will be terminated.

Press any key to terminate the current application.
Press Ctrl+Alt+Del again to restart your computer.

Press any key to continue.

Nothings seems to work! Help!

Michelle

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--- Replies to this Problem ---
From: trudy on 10/19/2002
: : Get in Safe Mode again and uninstall AOL. My guess is that one of the drivers installed was either damaged or conflicting.: You should be able to get back into windows normally after you uninstall in safe mode. : If this does not work, attempt a step-by-step confirmation (option further down from 'Safe Mode') and see when you get the error message. The driver that was listed just prior will be the offender. This will associate you to what program/hardware/system file that is causing the problem.: Post back for more help if this does not work.: Computerpilot.
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From: Gerald on 10/07/2002

:
: Get in Safe Mode again and uninstall AOL. My guess is that one of the drivers installed was either damaged or conflicting.

: You should be able to get back into windows normally after you uninstall in safe mode.

: If this does not work, attempt a step-by-step confirmation (option further down from 'Safe Mode') and see when you get the error message. The driver that was listed just prior will be the offender. This will associate you to what program/hardware/system file that is causing the problem.

: Post back for more help if this does not work.

: Computerpilot.


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From: Computerpilot on 07/08/2002

I am not sure that Windows 95 is compatible with the new AOL 7. You may want to check with AOL on this one. You may have an older version of Windows 95 (not OSR2) that will not work. If so, you will need to either upgrade to a newer OS or keep AOL 6.


Computerpilot

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From: Computerpilot on 07/08/2002

Get in Safe Mode again and uninstall AOL. My guess is that one of the drivers installed was either damaged or conflicting.

You should be able to get back into windows normally after you uninstall in safe mode.

If this does not work, attempt a step-by-step confirmation (option further down from 'Safe Mode') and see when you get the error message. The driver that was listed just prior will be the offender. This will associate you to what program/hardware/system file that is causing the problem.

Post back for more help if this does not work.

Computerpilot.

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From: Michelle on 07/04/2002

: I am using Windows 95. I cannot get past the screen with the error message. I have tried to open Windows in Safe Mode and was able to log-on in this manner.

I started having this problem after, I tried to download AOL 7.0.

Any ideas?

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From: Computerpilot on 06/23/2002

I am so tired of these Fatal Exception Errors. I use only Windows 2000 or XP and never get the F.E. Errors so you can see my frustrations... These operating systems have an 'event viewer' that can tell you exactly what is occuring and not cause you to restart your computer.

First off, all I know is that you are working with either win95, win98SE or winME. These are the only OS's that come with Gateway 2000 computers that I am aware of. Unless you changed the Operating System....

Your error message is a little unusual. Usually, you will see the error code start with something like OE 0028:blah blah...

This would lead me to believe that you recently installed software (could even be 'freeware or shareware') or hardware that is now causing the computer to have problems. It is best to think on a timeline and figure out what has recently changed to your computer before you started getting the error messages.

How 'bout Microsoft World Atlas? Do you have that installed? That can cause an error message very similar to what you are getting. You indicated 'is closing the current application'. What were you in?

Did you error message end like 'in VxD IFSMGR'? If so, they you do have Microsoft World Atlas installed.

Try this:

1)Click the Start button, point to Settings, and then click Control Panel.


2)Double-click System, and then click the Device Manager tab.


3)Double-click CD-ROM, and then double-click your installed CD-ROM device.


4)On the Settings tab of the CD-ROM Properties sheet, clear the check box next to the Disconnect option.


5)Click OK or Close.


6)Restart your computer when you are prompted.

You will have to post back a be a little more specific to what your error message is saying, your computer configuration, and what application your are running when you get the error.

computerpilot@hotmail.com

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