"WAOL has caused an error in user.exe" ...

Then I have to close and restart AOL. It usually happens when I'm surfing the web inside of AOL. I've tried a bunch of things and I'm looking for more suggestions :)

Are you running a current version of a virus removal software? Have you downloaded the most current version of the virus definition files?

Are you running a firewall? With DSL, I would highly recommend you do so. I know everyone loves Zone Alarm, but it only works when you know what is going on with your computer. Get McAfee or Norton's Firewall for 30 or 40 bucks at your local software store. YOU MUST RUN A FIREWALL WITH YOUR SETUP!!!

If you need any other help, post back.

By the way, calling AOL is not a bad option...but they are not technicians. They work out of a manual of potential problems on their desk. They are very difficult to get solutions from, expecially your problem. It is up to you if you wat to try them and waste a little time.

Computerpilot

: Hi guys, I get this error when using my AOL:

: "WAOL has caused an error in user.exe" ...

: Then I have to close and restart AOL. It usually happens when I'm surfing the web inside of AOL. I've tried a bunch of things and I'm looking for more suggestions :)

: I'm running AOL 7.0 DSL and Windows ME.

to dawn.

have you ring aol for help.
they can help you with your pc and get you back on the net.
called them on 0800 376 5432.
or go on line go to key word help
good luck.
from dance 1040.

1)Click Start , and then click Run .

2)In the Open box, type Msconfig , and then click OK .

3)In System Configuration Utility, click Extract File on the General tab.

4)In the Extract one file from installation disk dialog box, type Winmm.dll , and then click Start .

5)In the Restore from box, type drive :\win9x (where drive is the drive that contains your Windows Millennium Edition CD).

NOTE : If you have an original equipment manufacturer (OEM) installation of Windows, the installation files may also be located in one of the following folders
drive :\Windows\Options\Cabs
drive :\Windows\Options\Install
where drive is the drive on which Windows is installed. For example, type C:\Windows\Options\Install .

6)In the Save file in box, type drive :\Windows\System (where drive is the drive on which Windows is installed), and then click OK .

7)In the Backup File dialog box, record the location of the backup folder, and then click OK .

8)If the The backup folder does not exist. Do you want to create it? message appears, click Yes .

The Winmm.dll file is extracted.

9)In System Configuration Utility, click OK , and then click Yes to restart your computer.

If this does not work, post back and I will help you out with another solution. I am pretty sure this should get rid of your error message.

Ok, I tried what you said (twice actually) and the error still pops up. I did exactly like you said, using C:\Windows\Options\Install which worked. Anyway, thanks for trying, I appreciate it, those were long instructions!