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Windows Media Player, Quicktime, CD Player, Volume |
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From: Steven on 07/09/2002
Whenever I try to open any files with Windows Media Player, it will freeze my computer. I am unable to play AVIs on any programs except on Realplayer probably because of that.
Originally the same goes for Winamp, but it seems to be working properly after I reinstalled it. However, reinstalling Windows Media Player does not seem to fix that.
Because Quicktime also crashes my computer, I attempted to reinstall that too, but the installer manages to freeze my computer first.
Recently I found out that trying to check for advanced audio properties in sound recorder/volume control or playing music CDs on my computer can also cause my computer to crash.
I still haven't found an answer to my program. I tried to upgrade my driver for my soundcard. The problem seemed to have started the day I tried to install Adobe Premiere demo, which also froze my computer by the way. Any help on this program is appreciated.
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--- Replies to this Problem ---
From: InFeStEdPunk on 12/06/2002
When I play a In-Browser movie ( like launch.com ) it freezes my pc, my mouse goes very slow and when i press alt+ctrl+del it freeze completely.I tried to re-install direct x , reinstall my sb live .. reinstall win media player but tis doesnt seem to fix it. I also have a router and would like to know how to open my ports.
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From: Computerpilot on 07/12/2002
Did you attempt to run tests on your sound through DirectX? You can run diagnostics on your sound through directX to be sure that everything is running correctly. You can access the DirectX through Programs, Accesories, System Tools, System Information and choose the 'tools' drop down menu for DirectX diagnostics. See if you are getting any errors with the sound devices. If your computer locks up (it should), then you know it is probably a hardware issue. Otherwise, you should get a report of what is going on. Did you try another sound card? I would try installing a 10 dollar sound card (they are way too cheap) and disabling onboard sound or removing old sound card (depending on your configuration). See if you still get the lockups. It is entirely possible that you have a hardware problem or conflict. Did I mention to check for IRQ conflicts? You can check the device manager to see if it is reporting any IRQ or Memory IO conflicts. You can also check this in the System Information. I would try to switch IRQ's (only able to if you have a removable card) and see if this helps. Do you have the 'active desktop' enabled? Make sure that you are not showing web content and see if that helps as well. All else fails, check with Dr. Watson to see what is going on. You can find this in the same drop down menu as the DirectX tools. See if Dr. Watson has an error log on the situation or reports an error during scan of the system. You may also have codec problems. Some versions may be incompatible with the players you have installed or there may be conflicts in the registry. The best way to fix this is a complete uninstall and reinstall (FORMAT YOUR DRIVE FIRST!!!). Of course, use this as a last resort. Computerpilot
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From: Steven on 07/11/2002
I followed your advice and uninstalled all my other players and reinstalled DirectX 8.1 and only Windows Media Player. However, it still freezes like before. Thanks for trying to help me with my problem.
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From: Computerpilot on 07/10/2002
I would concentrate on the issue that several of the players are registering the same file types. This is creating the conflict. Have you tried only running Windows Media Player? Uninstall all your other players and try running only Windows Media Player with an AVI or MPG file.Also, it is possible that you are having a Direct X problem. Make sure you are running version 8.1. I might just go to Microsoft's website and reinstall the Direct X 8.1. I guess you can check your sound card driver, but I am not so sure that this is causing your problem. I think you have already tried this step though... Try the Direct X idea and running only one player. See if one of these helps. Post back, keep me updated, and maybe I will come up with another idea. Computerpilot
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From: Steven on 07/09/2002
Whenever I try to open any files with Windows Media Player, it will freeze my computer. I am unable to play AVIs on any programs except on Realplayer probably because of that.
Originally the same goes for Winamp, but it seems to be working properly after I reinstalled it. However, reinstalling Windows Media Player does not seem to fix that.
Because Quicktime also crashes my computer, I attempted to reinstall that too, but the installer manages to freeze my computer first.
Recently I found out that trying to check for advanced audio properties in sound recorder/volume control or playing music CDs on my computer can also cause my computer to crash.
I still haven't found an answer to my problem. I tried to upgrade my driver for my soundcard. The problem seemed to have started the day I tried to install Adobe Premiere demo, which also froze my computer by the way. Any help on this problem is appreciated.
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From: Computerpilot on 07/09/2002
The Adobe Type Manager (ATM) has been known to create conflicts with WIN9X. I am not sure what OS you are running but if it is not 2000 or XP (home or office), then this could apply to you.Also, it is not great having several players on your computer that can conflict on which files they have control over. It is possible that an AVI file is regsitered to several file types, which would create install errors for a new player program and create error messages in the current players. Try finding the AVI file you want to play and right-clicking the icon. Choose the 'open with' option and choose the player you want to use in the list of programs. See if this still causes the crash. Post back if you have more problems. Computerpilot.
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From: Steven on 07/09/2002
Thanks for replying some quickly. I tried opening Windows Media Player and loading the files from there, and it still does that. It's not just for AVI, and I begin to wonder if it might be a sound problem since some programs that use sounds are crashing on me, including my CD Player, Quicktime, etc. The OS I'm running is Windows 98. If it is the Adobe Type Manager, how can I resolve that problem. I already uninstalled Adobe Premiere way before.
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