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 AOL 8.0 error message: and error occured creating Post a Reply  
From: Carey on 04/01/2003
How can I repair the AOL Companion error? I have Microsoft Windows 98 and for the last week, I have been receiving an error message which reads,"an error occurred creating the AOL Companion Script Engine (80004005)". It pops up whenever I start Windows 98 and does not owrk at all when I am online. HELPPPPP. My computer was built be a friend.
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--- Replies to this Problem ---
From: Jim on 12/25/2010
This is either a problem with your AOL install or the ActiveX script that comes with Internet Explorer.

Try reinstalling AOL, use the latest version, save all your e-mail contacts etc.. first just in case.

If that doesn't do it then try using Windows Update to get everything on your system updated, and possibly re-install AOL again after that.

Windows Update - Internet Explorer - just click on Tools -->> Windows Update. Install everything except Service Pack 2 (on Windows XP).

You can also search for any leftover or hidden files from AOL and remove them, then do the fresh install.

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From: Pam on 12/15/2010
I still don't see any answer for this problem. How can we fix the AOL companion script engine? Who has the answer?
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From: azjemzngol on 01/20/2010
I have Windows XP and not I'm getting a AOL SCRIPT ERROR (80004005) when I don't get that I get an error that the page is low on memory!!!! Sorry I have a custom built system that I have two harddrives, two fans and two of everything. This system was made to last. It's working but NOT IN AOL!!!!!

I have loaded and reloaded AOL and have been using the BETA Version. Three nights ago on a sight within AOL I got hit with a VIRUS called EXPLORER TOOLS This has literally destroyed my computer. I will be cancelling my account with AOL after 15 years with them! This is ridiculous!!!!!!

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From: Richard on 06/29/2009
well looks like I'm not the only one having problems with the ERROR
(80004005) If you know of a fix, PLEASE REPLY. If not ---O---well
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From: Ann on 09/09/2008
I'm having the same problem as Donna dated 3/10/04. How do I fix this?
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From: Donna on 03/10/2004
I had Nortons in my computer and my computer guy removed it and put a new one in. Now I have error-Script engine 80004005. I have no companion and it has changed several things. I cannot print and E-mail I sent I not can I get into all the pages I need to in a web sight. I cannot get into games and aol radio.

My computer guy has no idea what he may have deleted. :-( Please help-this is my computer at work and it make life very hard.

How do I fix the script engine 80004005. I called AOL and they could not fix it.

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From: danny on 01/24/2004
how to fix aol 8.0 error message
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From: dan on 12/21/2003
i am tired of the same problem with aol i am getting idx file damage and aol messenger not sign in and also aol companion error i will get another ip aol can go to hell and burn they only want your money and have very rude customer rep they are not like they used to be before they say this will fix the problem then right after they hang up and you tried to sign on back to aol you get the same error messages i will walk away from aol soon as i can
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From: dan on 12/21/2003
i am tired of the same problem with aol i am getting idx file damage and aol messenger not sign in and also aol companion error i will get another ip aol can go to hell and burn they only want your money and have very rude customer rep they are not like they used to be before they say this will fix the problem then right after they hang up and you tried to sign on back to aol you get the same error messages i will walk away from aol soon as i can
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From: John on 12/19/2003
this is getting to be a real pain in the butt. Why cant you people at AOL come up with a problem fixer that can help all of the users that pay you money. Even your holiday goodies give me the run around. Come on AOL start earning some of the money that we pay you. I need your help, please see that I get it.....
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From: Tiger on 12/19/2003
You people just don't get it. AOL is NOT THE INTERNET!
Go get Earthlink, or look in your local phone book and use your brain, there has to be at least 20 ISPs in your area.
AOL just sucks and you don't need all that crap they put on your computer just to get on the internet.
You can still talk to all your buddies on AOL even though you are NOT ON AOL.
So get a clue and stop complaining about problems YOU ARE CAUSING TO YOURSELF!
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From: PSO on 12/18/2003
MR ED, Nice to hear from you.. Although its too bad that its under these problems from aol. I'm Doing BETA testing for aol and I have a new puter. AOL and what ever else they have done hase ruined my new puter, and this is the same resonse that I left AOL back a few years ago and thought Id try it again... What a mistake.

ONE PISSED BIKER FROM OHIO
PANSHOVELOWNER

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From: lum on 12/05/2003
i posted a problem an ask for respose to it an my e mail is jackson oh any help i wood love to have thanks
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From: lum on 12/05/2003
i have the pop up when i start my pc it pops up an says for me to go to help an i have problems when i close or start an with my e mail is the ant resolations jack so oh here thanks for any information
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From: Sandy on 12/01/2003
How can I fix it
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From: steve on 11/29/2003
problem with symantec common client
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From: Bernie on 09/13/2003
I've just about had it with AOL, They want your business but they do nothing to correct any problems that occurs. I will be looking for something better.
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From: Tony on 09/10/2003
I fixed this problem by going to the Microsoft website and downloading the most recent version of Internet Explorer. AOL was of no use in resolving the problem.
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From: Shirley on 09/05/2003
I AGREE TO ALL THE OTHER COMPLAINS I want the aol 7.0 back as soon as possible IF 8.0 IS SO MUCH BETTER WHAT'S THE PROBLEMMMMMMMM'S
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From: John on 07/30/2003
I have the solution, go to CNET.com click on DOWNLOADS at the top. In the search field type in OPERA BROWSER, if you have windows search in windows if you have another operating system make sure you choose it in the drop down menu. Install it and you're ready to go. I was going nuts, uninstalling and reinstalling and every other thing, this works and it's FREE!

Until AOL figures something out this will work. Good Luck.

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From: MrEd on 06/10/2003
I have a friend with this problem. I am trying to help her out of it. I can see that AOL is no help (as usual). That is why I left AOL 3 years ago and haven't looked back.

Consider this: many of you had 8.0 working and now it will not. Some of you reinstalled a new disk and some of you just quit working. Keep in mind that AOL updates your software on line linve while you are logged in. The last issue of the 8.0 vxxx is probably bad, and you have either installed it from disk or been upgraded to it while on line.

1. My suggestion - get cable!
2. get MSN
3. get anything that you can OTHER THAN America in Hell

otherwise - reinstall 7.0; copy your 7.0 files to a safety folder. If it gets corrupted, move you mail and downloads to the safety folder and overwrite the original files with a copy of the safety folder.

Now go back to 1.

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From: Don on 06/06/2003
My computer shows a Script Engine failure (80004005).) My computer crashes several times when using aol. Is this the reason. How can I fix this error or the aol crashes. I am using XP.
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From: janet on 06/03/2003
I also get this message when signing on to AOL. I'm alittle nervouse about deleting everything and putting another disc in. What can I do and how does it effect my computer and AOL service?
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From: Ruth on 05/16/2003
for the last few days I have been receiving the same message about an error of AOL companion script engine (8004005) What can I do?
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From: Monica on 04/28/2003
I'm having the exact same problem. Does this error keep me from accessing links to my banking website, as I can no longer access the links in my online banking. I have uninstalled, reinstalled, and uninstalled I can't tell you how many times, including emptying cache and cannot get rid of this error message. HELP someone..AOL gave me 10 pages of what to do, and I did it all, and still doesn't work.
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From: Sandy on 04/21/2003
I live on AOL and help at least 10 people a day with AOL problems. If you have an AOL disk, get it ready. Go to Add/Remove Programs in the Control Panel and totally delete AOL from your computer. You WILL NOT lose your address book, e mail, etc. Then, go to Search, Files and Folders and type in aol. Everything that comes up will need to be manually deleted. These are hidden files in AOL that sometimes remain. You may even find older versions of AOL still hidden on your computer. To delete, click on it once and hit the delete key on your keyboard. Then, re-install AOL. Companion is a pain in the butt, but it can be over-ridden when re-installing AOL from a disk all over again. Just be sure to delete all former aol files. If anyone needs additional assistance, leave an after thought.
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From: Neil on 04/21/2003
After researching and getting nowhere I deleted the companion folder. The companion folder is usually program files\aol companion.

Then did a re-install of aol online. It worked find afterwards.

It appears that during the installation process there may be a bug in the script engine. Deleting the folder forces it to be replaced.

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From: selena on 04/15/2003
i'm having this same problem with my aol and i want to know how do i fix the damn thing.
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From: Ruth on 04/05/2003
Carey,
It is funny, as of 4/1/2003 I have been receiving this same error message and I can not figure out what to do. Have you received any response on how to solve this problem. (I sure hope so)
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