From: gav on 01/04/2016
I have the same issue but I have a top spec gaming pc there I don't see why it would have trouble. I have tried direct x diagnostic and all 3d excelleration options are enabled and it says no issues found
From: Ernst on 05/22/2003
Go Start|Run and type dxdiag. Click the display tab at the top and check the messagebox at the bottom. If you have a message that reads: "Hardware accelerated Direct3D 9+ is not available because the display driver does not support it. You may be able to get a newer driver from the hardware manufacturer" or similar, your current graphics driver does not support your DirectX version - since you cannot (comfortably) roll back the DirectX, you have to find a new driver for the graphics card that dsoes support it (Or format and install an older DirectX :-( )
we're experiencing the same problem, although i have no solution to share w/ u, please, if ever u find one that works email me email@example.com. in return, i'll post mine if ever i find one. thanks a lot...