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Enter CD Rom Get blue screem with Error : An Excep |
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From: Julie on 03/18/2003
Everytime I enter a CD rom into my player I get a blue screen and it says: An Exception OE has occurred at 0028:C182EFD3 in VxD scsi1hlp (03)+ 00000583. This was called from 0028:c182EF58 in VxD sci1hlp (03) + 00000508. I have a Compaq Presario and running windows 98. any help would be appreciated. Thanks
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--- Replies to this Problem ---
From: Lateralus on 10/03/2003
http://www.techadvice.com/issues/how-to.asp?word1=vxd&word2=scsi1hlpJust rename 1 or 2 files to *.old and the problem will go away.
c:\windows\system\scsi*.vxd and idec*.vxd... Roxio Easy CD may have caused the problem. Cheers. Lateralus
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From: dave on 09/04/2003
Thankyou soooo much. I was having mega trouble with the above error message. found your site deleted my scsi1hlp.vxd file and hey presto. no more problems and dvd playing great (nec nd1000a on windows me btw)
thanks again
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From: slink on 03/22/2003
if you did what you said about locating the file from command prompt using the command: 'dir scsi1hlp.*/s' and could not find it then look for the file on the net. Just go to google and c type in the file name and add download afer it.
http://www.keanuvision.com/dogstar/qffix/
this link provides a download for the file. its compressed in .zip format so have winzip at hand or a utility that supports the zip format, copy the file into the path c:\windows\system\iosubsys
restart the pc and see if the problem persists or is cured Slink
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From: Julie on 03/20/2003
I have a Compaq DVD-Rom DVD-113R cd-rom player. I probably should have metioned that it is also a DVD player. It's the one that came with my computer. I tried to find the file scsi1hlp.vxd in the command prompt but I couldn't locate it. Also on my system configration utility screen under the Advance Trouble Shooting settings there is a box that say Use SCSI double-buffering, it is checked off but it is faded out so it doesn't allow me to uncheck the box. That is the only place I can find anything about SCSI. Julie
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From: slink on 03/20/2003
do you have a scsi cd-rom? if you do check the device manager for the driver status...boot into command prompt and find the file scsi1hlp.vxd and back it up to a floppy or another location and then remove it from your system, reboot the pc and see if you still have problems, if not go to: http://www.delamere.demon.co.uk/scsi1hlp.htm download the file unpack it and copy it to C:\windows\system\iosubsys
if this does not work then copy the file back from the floppy and we'll look at it at another angle...;-) Slink
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From: Julie on 03/20/2003
Hi Slink,Thank you for your help, to answer your questions the last thing I installed into my computer was Easy Share software for my digital camera. However my cd-rom did work after I installed the software. It just recently stopped working. I'm not sure what DLL World is, no I haven't tried that. I did try your mode one but was successful, I don't have a Static VxD tab so I couldn't uncheck the box. The only tabs I do have is General, Config.sys, Autoexec.bat, System.ini, Win.ini, and Startup. I looked around in those but couldn't find what I was looking for. Any other suggestions you have would be greatly appreciated. Thanks,
Julie
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From: Slink on 03/20/2003
have you installed any other software for your computer just before you got this error,?Also have you tried going to DLL World for the file or searching for it on the net and replacing it,? Try this:.... Method One
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Disable the SCSI1HLP.VxD using the Microsoft Configuration Utility:
Restart your computer, press and hold down the CTRL key while Windows is starting, and then choose Safe Mode from the Startup menu.
Click Start, click Run, and then type msconfig in the Open box.
On the Static VxDs tab, click to clear the Scsi1hlp.vxd check box, click OK, and then follow the instructions to restart your computer.
Method Two
NOTE: By following the steps below, any device that uses the Scsi1hlp.vxd file may not function properly or you may not be able to restart your computer. Some SCSI devices and some ATAPI devices use this file. If you are not sure if your hardware uses this file, check with your hardware manufacturer before you proceed. Rename the Scsi1hlp.vxd file in the Windows\System\Iosubsys folder:
Restart your computer, press and hold down the CTRL key, and then choose Safe Mode from the Startup menu.
Click Start, point to Find, and then click Files or Folders.
In the Named box, type scsi1hlp.vxd, and then click Find Now.
In the list of found files, right-click the Scsi1hlp.vxd file that is located in the Windows\System\Iosubsys folder, and then click Rename.
Type scsi1hlp.old, press ENTER, and then restart your computer. Slink
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