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 Umax 3400 scanner (vistascan) Post a Reply  
From: J on 11/17/2002
i am getting an error message- (uns3400.dll) when i try to open vistascan. I have tryed to restart the system and reinstall the program what do you recomend for getting the entire program off the system so i can do a clean install without it overlapping?
i would appriciate your efforts thank you, J
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From: Computerpilot on 11/18/2002

You can uninstall the program using the Remove Programs applet in the Control Panel. This is the best way to start.

You might also locate the folder in Program Files (or other install location) that the install folder is located and make sure that the folder is deleted AFTER you attempt the uninstall.

To determine the location of the driver, you can find the device in your Device Manager (accessible from the Control Panel) and double-click the device. From there, you can get the driver details and this will give you the location of the driver files for deletion. Of course, if you know the file names, you can do a search on your hard drive and delete them using this method.

Hope this helps.

Computerpilot

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