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 Internet Explorer continues to Crash on my compute Post a Reply  
From: Derek on 07/07/2001
Recently, Internet explorer crashes when i load it up sometimes and when i am just browsing web sites. here are 3 examples it is giving me that is happening:

EXPLORER caused a general protection fault
in module CHCON.DLL at 019f:100081f3.
Registers:
EAX=00000001 CS=019f EIP=100081f3 EFLGS=00010282
EBX=0196ff88 SS=01a7 ESP=019300b8 EBP=019303c8
ECX=100081ef DS=01a7 ESI=019303f1 FS=1f7f
EDX=00000001 ES=01a7 EDI=818a5828 GS=0000
Bytes at CS:EIP:
00 00 00 00 00 36 00 0b 00 01 00 46 00 69 00 6c
Stack dump:
00a711e2 019303f0 019303f0 10003e7c 019303f0 019303f0 00a3822d 019303f0 019303f0 00f28d82 019303f0 019303f0 00f6b54b 019303f0 019303f0 01bae8b9

EXPLORER caused an invalid page fault in
module EZULAAGENT.DLL at 019f:028b46a0.
Registers:
EAX=00000000 CS=019f EIP=028b46a0 EFLGS=00010202
EBX=00000000 SS=01a7 ESP=01b0c0d4 EBP=01b0c184
ECX=0047c04c DS=01a7 ESI=65367b30 FS=1b8f
EDX=004635e4 ES=01a7 EDI=00000000 GS=0000
Bytes at CS:EIP:
66 8b 10 66 85 d2 74 2e 8b 4c 24 10 8b d0 2b d1
Stack dump:
00000000 65367b30 028ac16f 00000000 0047c04c 6536a070 01b0c194 01b0c36c 00000066 65369f00 00000000 100039b1 01b0c19c 70747468 6c2f2f3a 6c2e3363

EXPLORER caused an invalid page fault in
module KERNEL32.DLL at 019f:bff7b9f6.
Registers:
EAX=11008321 CS=019f EIP=bff7b9f6 EFLGS=00010202
EBX=ffffffff SS=01a7 ESP=05170000 EBP=05170028
ECX=120348eb DS=01a7 ESI=00000001 FS=4b87
EDX=00000001 ES=01a7 EDI=818bc830 GS=0000
Bytes at CS:EIP:
57 89 65 e8 75 04 33 c0 eb 54 85 c0 74 4b c7 45
Stack dump:
00000001 ffffffff 11008321 00000001 ffffffff 120348eb 05171e5c bffc05b4 bff79250 ffffffff 05171e6c bff7ce23 11008321 00000001 12037db1 11008321

If you have any idea how i can fix this, please reply to this board, or preferably to RipSH@hotmail.com

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--- Replies to this Problem ---
From: Ron on 07/07/2002
Hello... would like to help. It seems to me that you have the eZula virus. You are going to have to clean it manually.

1.) Start by doing the regular Uninstall: go to Control panel>Add Remove Programs and remove the program "Top Text".

2.) To properly clean the registry from Ezula links, you need regsvr32.exe. It's installed on every Windows systems, most often found in the System or System32 folder. Find it, and copy it to the Program files/ezula folder.

3.) Open a command prompt (aka Dos window), and go to the Program Files/ezula folder.

4.) Now enter the following lines (hit enter at the end of each line):
regsvr32 -u eZulaAgent.dll
regsvr32 -u eZulaFSearchEng.dll
regsvr32 -u CHCON.dll
%windir%\system\stub.exe -UnregServer

5.) Now restart the computer and delete the following files, before you open an instance of Internet Explorer:
The complete "Program Files"\Ezula folder
\windows\system\stub.exe
ezulaboot.dll and ezulaboot.inf in C:\windows\downloaded programs

Ezula is now completely erased.

Hope that helps. If you cannot find files.. like ezulaboot.dll or ezulaboot.inf -- not to worry. Just means they must have been deleted another way. Good luck.

: Recently, Internet explorer crashes when i load it up sometimes and when i am just browsing web sites. here are 3 examples it is giving me that is happening:

: EXPLORER caused a general protection fault
: in module CHCON.DLL at 019f:100081f3.
: Registers:
: EAX=00000001 CS=019f EIP=100081f3 EFLGS=00010282
: EBX=0196ff88 SS=01a7 ESP=019300b8 EBP=019303c8
: ECX=100081ef DS=01a7 ESI=019303f1 FS=1f7f
: EDX=00000001 ES=01a7 EDI=818a5828 GS=0000
: Bytes at CS:EIP:
: 00 00 00 00 00 36 00 0b 00 01 00 46 00 69 00 6c
: Stack dump:
: 00a711e2 019303f0 019303f0 10003e7c 019303f0 019303f0 00a3822d 019303f0 019303f0 00f28d82 019303f0 019303f0 00f6b54b 019303f0 019303f0 01bae8b9


: EXPLORER caused an invalid page fault in
: module EZULAAGENT.DLL at 019f:028b46a0.
: Registers:
: EAX=00000000 CS=019f EIP=028b46a0 EFLGS=00010202
: EBX=00000000 SS=01a7 ESP=01b0c0d4 EBP=01b0c184
: ECX=0047c04c DS=01a7 ESI=65367b30 FS=1b8f
: EDX=004635e4 ES=01a7 EDI=00000000 GS=0000
: Bytes at CS:EIP:
: 66 8b 10 66 85 d2 74 2e 8b 4c 24 10 8b d0 2b d1
: Stack dump:
: 00000000 65367b30 028ac16f 00000000 0047c04c 6536a070 01b0c194 01b0c36c 00000066 65369f00 00000000 100039b1 01b0c19c 70747468 6c2f2f3a 6c2e3363


: EXPLORER caused an invalid page fault in
: module KERNEL32.DLL at 019f:bff7b9f6.
: Registers:
: EAX=11008321 CS=019f EIP=bff7b9f6 EFLGS=00010202
: EBX=ffffffff SS=01a7 ESP=05170000 EBP=05170028
: ECX=120348eb DS=01a7 ESI=00000001 FS=4b87
: EDX=00000001 ES=01a7 EDI=818bc830 GS=0000
: Bytes at CS:EIP:
: 57 89 65 e8 75 04 33 c0 eb 54 85 c0 74 4b c7 45
: Stack dump:
: 00000001 ffffffff 11008321 00000001 ffffffff 120348eb 05171e5c bffc05b4 bff79250 ffffffff 05171e6c bff7ce23 11008321 00000

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Rating: 0
Delete: 0
From: Melanie on 08/16/2001

: Recently, Internet explorer crashes when i load it up sometimes and when i am just browsing web sites. here are 3 examples it is giving me that is happening:

: EXPLORER caused a general protection fault
: in module CHCON.DLL at 019f:100081f3.
: Registers:
: EAX=00000001 CS=019f EIP=100081f3 EFLGS=00010282
: EBX=0196ff88 SS=01a7 ESP=019300b8 EBP=019303c8
: ECX=100081ef DS=01a7 ESI=019303f1 FS=1f7f
: EDX=00000001 ES=01a7 EDI=818a5828 GS=0000
: Bytes at CS:EIP:
: 00 00 00 00 00 36 00 0b 00 01 00 46 00 69 00 6c
: Stack dump:
: 00a711e2 019303f0 019303f0 10003e7c 019303f0 019303f0 00a3822d 019303f0 019303f0 00f28d82 019303f0 019303f0 00f6b54b 019303f0 019303f0 01bae8b9


: EXPLORER caused an invalid page fault in
: module EZULAAGENT.DLL at 019f:028b46a0.
: Registers:
: EAX=00000000 CS=019f EIP=028b46a0 EFLGS=00010202
: EBX=00000000 SS=01a7 ESP=01b0c0d4 EBP=01b0c184
: ECX=0047c04c DS=01a7 ESI=65367b30 FS=1b8f
: EDX=004635e4 ES=01a7 EDI=00000000 GS=0000
: Bytes at CS:EIP:
: 66 8b 10 66 85 d2 74 2e 8b 4c 24 10 8b d0 2b d1
: Stack dump:
: 00000000 65367b30 028ac16f 00000000 0047c04c 6536a070 01b0c194 01b0c36c 00000066 65369f00 00000000 100039b1 01b0c19c 70747468 6c2f2f3a 6c2e3363


: EXPLORER caused an invalid page fault in
: module KERNEL32.DLL at 019f:bff7b9f6.
: Registers:
: EAX=11008321 CS=019f EIP=bff7b9f6 EFLGS=00010202
: EBX=ffffffff SS=01a7 ESP=05170000 EBP=05170028
: ECX=120348eb DS=01a7 ESI=00000001 FS=4b87
: EDX=00000001 ES=01a7 EDI=818bc830 GS=0000
: Bytes at CS:EIP:
: 57 89 65 e8 75 04 33 c0 eb 54 85 c0 74 4b c7 45
: Stack dump:
: 00000001 ffffffff 11008321 00000001 ffffffff 120348eb 05171e5c bffc05b4 bff79250 ffffffff 05171e6c bff7ce23 11008321 00000001 12037db1 11008321

: If you have any idea how i can fix this, please reply to this board, or preferably to RipSH@hotmail.com


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Delete: 0
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