From: greg on 12/10/2001
i have tried to load windows xp twice already. i have gotten the following errors.fatal error installation failed:d:\1386\asms one of the components that windows needs to continue setup could not be installed. the parameter is incorrect. also.....the request could not be performed because of an i/o device error.
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--- Replies to this Problem ---
From: Matt on 01/20/2010
Please Please help!I tried the things on here. regedit.exe could not be found sysdm.cpl opened but device manager will not open. tried to do a clean install overwriting the old partition
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From: Rhonda on 01/19/2010
I have tried every one of these suggestions, none of them have worked. This has been going on for months....totally frustrated!
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From: peraknowya on 01/18/2010
I FINALLY FOUND THE RIGHT SOLUTION! :-) AFTER HAVING THE EXACT SAME ISSUES AS EVERYONE HERE AND AFTER TRYING EVERYTHING ELSE I FINALLY TRIED SOMETHING THAT SOMEONE BELOW SAID...I WAS SO FRUSTRATED WITH THIS WHOLE THING BUT THIS WORKED FOR ME AND IM SURE IT WILL ALL WORK FOR YOUFrom: Will on 11/02/2009 Running into this error attempting to install XP with SP3 on a Dell Inspiron B120 laptop with a CD+RW/DVD-ROM drive. Trying to run regedit and sysdm.cpl at the command prompt didn't work on my computer. It wouldn't even run regedit, just gave an error message like "command could not be completed" or somesuch. typing sysdm.cpl brought up the control panel but then the device manager wouldn't open. It simply wouldn't do anything when clicking the device manager button. Fortunately I read down through the solutions here and saw the advice to change the boot order. I had the CD as the first boot device, changed it to the third, so that first is HDD, second is floppy, third is CD and that worked. Thank you!!! GIVE IT A TRY ;-) LIKE I SAID IT WORKED FOR ME AND IT SHOULD WORK FOR YOU...I ACTUALLY COULDNT BELIEVE I HADNT THOUGHT OF IT BEFORE
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From: Brenden on 01/12/2010
Hello all,Just to add what ive found w/ this error... I was trying to reformat a relatives pc w/ the dell rescue disc that came with it and got this same error where it wants XP home SP2 disc cause it cannot find some file ASMS and after looking all over the internet i found someone who said they just opened and took the cd and then put the same cd back in and it continued the setup. I tried it just for shits and giggles and sure enough it worked. Dont ask me why or how but do try it and you might be plesently suprised. Good luck!! -Brenden
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From: bbzing on 01/11/2010
right lads read half way down this page and basicly yeah this is hell and a half to get through. what worked fo rme was swpa the dvd or cd drive and no more problems. theoreticly u could use methods such a scopy the files to a sb drive or another hard disk drive or other method of data storage. this is ur best bet imo becuase i tryed the other methods like accessing the device manager and the xcop function biut as the driv esould not be detected in the first place that also failed. perhapps a bios update would fix the problem for peopes drive that dont work but i dont got the corage to try a bios update yet as i dont like the risk of needing toreplace my motherboard as i dont have dual bios... i dont know who was the first person to sugest sucha simple thing as u simply swap ur drive but to taht man much respect is due something so simple and yet easyly overlooked .. gd man taht man! and to any microsoft representative that may ever read this.. u fail ecpily!
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From: Anish on 01/01/2010
From: anishp83@gmail.com on 01/01/2010 if msg appears that "asms file" needed plz insert xp setup cd Press shift+f10 to go to dos mode copy all files in Windows xp setup cd Using XcopyTo copy all the files and subdirectories (including any empty subdirectories) from drive A to drive B, type: xcopy a: d: /s /e a: is your cd rom drive (source) contains XP setup cd d: any drive destination then in copy from dialogbox type the location of copied files [here d:i386] i forgot to one more thing u have to type the location more than few times when dialog appears
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From: anishp83@gmail.com on 01/01/2010
if msg appears that "asms file" needed plz insert xp setup cd Press shift+f10 to go to dos mode copy all files in Windows xp setup cd Using Xcopy To copy all the files and subdirectories (including any empty subdirectories) from drive A to drive B, type: xcopy a: b: /s /e
a: is your cd rom drive (source) contains XP setup cd b: any drive destination then in copy from dialogbox type the location of copied files [here d:i386] i forgot to one more thing u have to type the location more than few times when dialog appears
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From: anishp83@gmail.com on 01/01/2010
if msg appears that "asms file" needed plz insert xp setup cd Press shift+f10 to go to dos modecopy all files in Windows xp setup cd Using Xcopy To copy all the files and subdirectories (including any empty subdirectories) from drive A to drive B, type: xcopy a: b: /s /e
a: is your cd rom drive (source) contains XP setup cd b: any drive destination then in copy from dialogbox type the location of copied files [here d:i386]
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From: McBenney on 12/31/2009
Replaced my DVD drive with an older model and installation worked fine. None of the other solutions posted worked for me. Best of luck.
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From: sally on 12/05/2009
i was totally intimidated and discouraged to see all the long complicated solutions to the problem. tried will's simple instructions to change the boot order and it worked! THANK YOU!!!!!!!!
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From: Omar on 12/01/2009
THANK YOU STEVE FOR YOUR SOLUTION! I've been working on this for weeks and finally got it to work after going into device manager and updating the drivers to get Windows to locate the CD-RomSteve on 09/18/2009 I too had been getting the dreaded 'asms' problem during Windows XP SP2 install, and Terrys fix regarding Device Manager got me half way there: 1) when prompted for the 'Asms' file hit shift+F10 to get to dos prompt 2)at prompt type "sysdm.cpl" which will take you to the system screen. 3) Click hardware tab then devices to take you to the device list 4) locate your CD drive and it may have a yellow error symbol over it 5)right click the CD drive and click properties 6)click the driver tab and click update driver 7)choose 'install driver from specific location' 8)click 'dont search I will choose' 9)choose the very first generic CD driver on the list and click "next". After rebooting this seemed to solve my problem, my CD drive came back to life and it all worked - I had previously tried every fix known such as the official regedit, the re burning of the disc to a DVD but to no avail. Try this tip and hopefully you should get somewhere :)
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From: josh on 11/19/2009
hi, really old thread i know but this problem still exists.. using Nlited XP w/ SP3 and WinToFlash, on a asus eeepc (the first ones), the fix for me was:press F2 for BIOS, set 'OS Installation' to STARTED go through step 1 (text install) reboot press F2 for BIOS, set 'OS Installation' to FINISHED go through 2nd part of install (GUI install). also i created my USB key with windows 7 instead of vista .. this problem drove me MAD !!!! (now it's on to the 'product id you entered was invalid' problem !)
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From: Will on 11/02/2009
Running into this error attempting to install XP with SP3 on a Dell Inspiron B120 laptop with a CD+RW/DVD-ROM drive.Trying to run regedit and sysdm.cpl at the command prompt didn't work on my computer. It wouldn't even run regedit, just gave an error message like "command could not be completed" or somesuch. typing sysdm.cpl brought up the control panel but then the device manager wouldn't open. It simply wouldn't do anything when clicking the device manager button. Fortunately I read down through the solutions here and saw the advice to change the boot order. I had the CD as the first boot device, changed it to the third, so that first is HDD, second is floppy, third is CD and that worked. Thank you!!!
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From: Dee on 10/26/2009
Thanks:It led me to the reason my install was getting stuck one asms thing. I removed the DVD drives (IDE) previously installed and installed two DVD/RW's (SATA2)... I had to temporarily hook-up an old IDE DVD drive to complete the install and all was good.
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From: Amanda on 10/19/2009
TERRY IS A GOD! I have tried for 4 days to get round this and eventually had to borrow a laptop to search for the solution. I hope Terry doesn't mind but I copy his solution here for ease for future generations of "asms" searchers:From: Terry on 02/10/2007 Follow the Microsoft instructions fron the "support/microsoft" link above, but do the things that microsoft DID NOT tell you. Forget disconnecting drives or trying 'older' CD-ROMS. When the "File 'asms'... " problem occurs, press 'SHIFT F10' for DOS Type regedit.exe then 'Enter' key Scroll down and click to highlight HKEY_LOCAL_MACHINE (must be highlighted!) Up top L/H side click 'File', then click 'Load Hive' A window box will appear and, in there, type %Windir%\System32\Config\System.sav click 'Enter' When prompted for a name, type Test Locate and then click the following key: HKEY_LOCAL_MACHINE\Test\ControlSet1\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} Delete the UPPERFILTERS and LOWERFILTERS registry keys by left click highlight, right click 'delete' + (are you sure) buttons.
You may have to do this again if there are any "..\Test\Controlxxx\control\Class" entries apart from ..ControlSet001\ Either way, up top left click 'File' , then click 'Exit' The Microsoft site says the following:................................ If the path in the error message is the correct drive letter for the CD-ROM drive, click OK to continue the Setup program. .................................................. I did not find that this worked, so I just "Cancel" 'd out and the system restarted in the setup as before "" DO NOT PRESS ANY KEYS "" Wait until Setup does it's work: it gets to the same point, but now, with the registry key changes, it will recognise the CD/DVD ROM drive.
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From: armando tx on 10/12/2009
I tried all the sugestions on this forum,with no results finally i change the dvd drive to an old dvd rom that was in an old computer. AND IT WORK...!!!!!!!!!!!24 HOURS LATER......THANK GODSO IF YALL HAVEN'T TRIED THAT PLEASE DO..
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From: geekboy_v1.1 on 09/24/2009
Originally, I came across this problem after cleaning a virus off a HP Pavillion. The boot process failed and gave me a blue screen of death. Never fun. After trying various attempts (new dvd drive, another xp disk, loading a generic cd-rom driver), I happened across this forum and found Terry's fix from back in '07. I used the registry fix he suggested, loaded his Test Hive Profile and after a reboot, the machine then accepted the dvd-drive as a working device. For those of you with newer computers that would prefer to try a software fix before a hardware fix attempt, try Terry's registry edit suggestions. They were right on, for my particular situation.
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From: Steve on 09/18/2009
I too had been getting the dreaded 'asms' problem during Windows XP SP2 install, and Terrys fix regarding Device Manager got me half way there:1) when prompted for the 'Asms' file hit shift+F10 to get to dos prompt 2)at prompt type "sysdm.cpl" which will take you to the system screen. 3) Click hardware tab then devices to take you to the device list 4) locate your CD drive and it may have a yellow error symbol over it 5)right click the CD drive and click properties 6)click the driver tab and click update driver 7)choose 'install driver from specific location' 8)click 'dont search I will choose' 9)choose the very first generic CD driver on the list and click "next". After rebooting this seemed to solve my problem, my CD drive came back to life and it all worked - I had previously tried every fix known such as the official regedit, the re burning of the disc to a DVD but to no avail. Try this tip and hopefully you should get somewhere :)
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From: Barry on 09/07/2009
I got it to work! I tried removing the upperfilters, etc. but that did not help. I used David's instructions from 9/26/2007. Shift+F10 to DOS. Then type sysdm.cpl. Go to Device Manager. The CD-Rom drive was in fact DISABLED! I enabled it, and it is all good now! Thanks!
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From: Kevin on 09/07/2009
Had the same WIN XP problem. Tim's solution from 2/07 worked great!Thnaks. Now I have to fix the issue that caused me to reinstall Windows XP...installing my Blackberry device utilities.
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From: cody on 09/02/2009
i tried a bunch of different scenarios, but the one for me that worked was easy:set your bios to boot up in this order: floppy, then harddrive, then cd player. after I did that, it installed perfectly. good luck!
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From: Deji on 08/07/2009
I had a similar problem. All I did was to reboot and press F2 (Dell PC - Function key option varies per vendor) to boot to BIOS setting. Change your boot sequence from CD/DVD ROM to Internal HDD (Hard Drive). Save and exit. It will work fine since all the files were intinially copied to your hard drive.
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From: bobk on 08/06/2009
the fix from terry on 2/07 worked fine. during repair install I was getting the globalroot\device\... error. Did the fix as listed and restarted the pc and all worked as it should and install completed. Thanks
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From: MELISSA on 08/03/2009
Doggiedoc - Same issue - Using XP on a mac using Boot Camp. I would like to get further info from you if possible. Reply on this forum so I know you are still there and I'll ask my questions.
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From: doggiedoc on 08/01/2009
Well, none of the replies have been helpful for me since my problem is an XP installation on a Mac BootCamp partition. My solution was to boot into Mac OS and install NTFS-3g to enable read/write capability for NTFS under Mac OS from: http://www.ntfs-3g.org/I was then able to copy the entire directory to c:\ without problems. The only hitch is that everytime the windows installer needs a file it still prompts for GOBAL..*** You just have to cut and past the C:\"directory name"\I386 at each prompt, where "directory name" is the folder you copied the files from the install cd to. Currently the install/repair appears to be proceeding as expected. Hope this helps somebody. Doc
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From: Shakobee on 07/31/2009
THIS ACCTUALLY WORKS!!!!I did everything that this post and a whole bunch of others. where you had to do somehting with the registry and stuff. Non of it worked for me. What i ended up doing is take the HD to a different computer out of my house (my school) put the HD in one computer at my school and just installed windows and it went just fine.
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From: Merry on 07/21/2009
Thanks Terryfollowed your instructions and it worked, even with a sata dvd drive I was unsure as to what to do with this error until I found this forum and read all the other replies and decided what have I got to lose Thanks again
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From: Jet8 on 07/21/2009
Thanks Terry, Your fix from way back in 2007 did the job. It seems my registry was corrupt and the CD-Rom was not being recogised (hence the need for a repair) Good Onya,,,,,bloke,,,,saved my bacon!!!!
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From: Curt on 06/16/2009
Terry's solution (posted 3/22/08) worked for me as well. I received the ams error during a repair install of WinXP Home. My CD drive began misbehaving (constantly ejecting with or without a CD in it), and I unplugged / rebooted a few times to try resuming the setup. CD Drive issues prevented me from loading any CD... I uninstalled the drive using Terry's method, rebooted, and Windows rediscovered the drive. Themn, I was able to load my Reinstallation CD and everything worked fine from then on.
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From: Scott on 06/09/2009
This same problem happened to me on many PC's (Dell)When the error displays, and asks for the CD. Just click cancel and restart the PC. Make sure your BIOS boot order is Floppy-->CD-ROM-->HDD. Dont press anything when it says "Press any key..." Let Windows Setup restart, thats it.... Done and Done...simple huh!?
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From: Lings on 06/05/2009
i tried all the ideas posted in here and then some~!~!~!either you are all a bunch of bull shitters or i will buy a gun and drill the cr@p out of this pc!!!!!!!!!!!!! i had it with this bloody error!! i cant understand it as i used the cds to test on another pc and it works fine!! if i do a fresh install then that also works fine but if i try a REPAIR which i NEED TO DO then the bloody thing bombs!!!!!!! all the advice sucked!! Lings
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From: Lings on 06/05/2009
i tried all the ideas posted in here and then some~!~!~!either you are all a bunch of bull shitters or i will buy a gun and drill the cr@p out of this pc!!!!!!!!!!!!! i had it with this bloody error!! i cant understand it as i used the cds to test on another pc and it works fine!! if i do a fresh install then that also works fine but if i try a reair which i NEED TO DO then the bloody thing bombs!!!!!!! all the advice sucked!! Lings
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From: stewart on 05/28/2009
FYI, I was trying to do a repair procedure from an XP SP2 install disc for a Dell 1300 laptop and encountered ASMS problem. Terry's solution dated 02/10/2007 on the bottom of this blog/post did the trick. Thank you so much all for contributing your answers! SJ
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From: Luke on 03/24/2009
Amen to the comment: "terry 02/10/07...you rock."Your directions were clear, and what's more, IT WORKED! Thanks for sharing your expertise.
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From: Patrick on 03/23/2009
Check this out; i'm hitting this problem extremely hard. i'm using an Asus EeePC (BIG waste of money) and upon trying to upgrade from xp home to pro, at 39 minutes left i get the asms problem. but here's the catch, the Eeepc DOESN'T HAVE a built in cdrw drive. I have to use a USB drive, and using a combination of Terry's 2/10/2007 and starting the set up w/ no disc and putting it in when the error occurred, IT WORKED!!
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From: ken on 03/18/2009
thanks guyz, after reading most of the responses here, i did two things: 1. i removed the newly fixed hardware and 2. went to boot to select cd drive as the boot drive. Then i inserted the installation CD and bingo!!!! It was a smooth ride.
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From: Mark on 03/17/2009
HERE IS WHAT WORKED FOR ME: I removed the XP SP2 CD I created a while ago that was giving me the error and I put in the XP CD. It spun up and the error message went away and the installation worked normally. I then put in the XP SP2 CD after I loaded all the motherboard drivers and double clicked the exe file on the CD and I upgraded to SP 2 normally. -Mark.
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From: Kevin on 03/11/2009
I was getting the GLOBALROOT\DEVICE\CDROM0\I386\ams message when trying to freshly install winxp sp1 on to a new system. I noticed that my cd-rom was unresponsive during the gui stage. All I had to do was change the boot order in bios to boot from hard drive first rather than the cdrom. So my install steps were: 1) Set bios to boot from cd first to initiate winxp install (then format, partition, blah blah..) 2)System reboots 3)Get the GLOBALROOT\DEVICE\CDROM0\I386\ams error at the install GUI - click cancel (system restarts) 4) set bios to boot FROM HDD first 5) system then boots back into gui and restarts winxp installation and actually works this time!
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From: Jeremy on 03/05/2009
Steve - you are the greatest. I have been struggling with this ASMS problem for hours. The volume tab was the key! Pressed populate and finally it works!
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From: dan on 02/28/2009
terry 02/10/07...you rock...only thing that worked was ur idea...thank you u have no idea!!!!!!
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From: pietje on 02/10/2009
i had the same problem but the only thing i had to do was place the dvd in an other dvd-playerproblem solved
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From: MrCope on 02/05/2009
Yes! I have tried everything said in this forum and finally after 4days trial and error the one thing that helped me getting past the "i/o device error" was to burn my XP-installation cd with PowerISO 4.3 at lowest speed (just to make sure everything burned in correctly) instead of f***ing NERO! After I had burned the disk I started all over instead of just hitting R for Recovery. Have never been so glad in my life when I realized I got past the fuckuppoint! Hope you with the same error get past it asap cause it's a real boost when you do so! brgds/ Martin
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From: Fred on 01/31/2009
Terry's fix from 2/10/2007 worked! Why an added HIVE called Test worked I do not know but it worked.Thanks!
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From: Geo87 on 01/20/2009
THE VERY SIMPLE SOLUTION From: Michael on 05/22/2007 WORKED FOR ME ON THE SAME ERROR.THANKS MICHAEL, YOU SAVED ME A LOT OF TIME
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From: alfadesperate on 01/18/2009
I had this FK problem for 3 days now, after trying almost everythig i found at websites,....FINALLY it was solved!!!!Jerry's solution on 03/22/2008 at this webpage thank you man.... you are tne one!!!!!!!
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From: Chris on 01/12/2009
I fixed mine too. I took my copy of windows XP SP2 and my computer and I hucked it out the window, then went to apple.com and bought a laptop with parallels.
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From: Peter on 01/11/2009
I have been fighting with this same issue for two days with zero success. Attempting to install WindowsXP Professional on a brand new Dell Mini laptop and continually running into this error. Have tried EVERTHING -- i.e. different USB DVD drives, different media, all of the tips and recommendations posted here and such. NOTHING. I'm stuck. Additional suggestions would be GREALTY appreciated. Thanks !!
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From: gtewifi.com on 01/11/2009
I was doing a xp repair. I almosst said screw it and fdisk ... However, I found this post. Terry gets my vote ... it worked for me. Thankyou Terry and the others who suggested that one should try it.John
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From: Toddster on 01/06/2009
Asms Spasms What a beotch this problem is! Here's how I got it to work: had to copy the asms folder to a CF Card which I plugged into a card reader, which I plugged into a usb port. Then when it went into spasms asking for asms, I typed in e:/i386 and it was ok. Restarted and it asked for another file which I also copied onto the CF card. After it spassed out again I finally removed the cd drive and switched the jumper to slave. Then it couldn't find soundman.exe, at which point my mouse stopped working so I hit escape, and escape again, and escape yet once more... It's a good thing I have 3 cd drives, CF card, thumbdrives, and multiple xp installations discs. What crappy reason to stay to 7 in the morning!
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From: S3KA on 01/05/2009
This method worked for me:Related URL for this problem in MS Website: http://support.microsoft.com/kb/311755 Wen you received the popup msg saying "The file 'Asms' on Windows XP Professional CD-ROM is needed" error message' do the following. Just press the CD/DVD drive open button so that the cd/dvd tray comes out. Then just push the tray inside. This makes the CD/DVD drive active to the installation! Hope this helps!
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From: John on 01/02/2009
Problems Installing Windows XP 1-2-2009I have started over many many times and have tried dozens or hundreds of changes over the last 7 weeks. The primary cure turned out to be: Power down, turn off the power supply toggle switch, unplug it from the wall for a few seconds, let it all sit quietly in time-out ;-) for at least two hours, and only then, turn the toggle switch back on and restart the computer, before starting a Windows installation and before resuming a Windows installation that stopped with the request “The file ‘asms’ on Windows XP Home Edition Service Patch 2 disc is needed … please insert the Windows XP disc ... “. Things I tried that mostly didn’t work: - Microsoft 307654 Recovery Console fix - Microsoft 311755 Regedit fix of Loading Hive %Windir%\System32\Config\system.sav, …. - Different BIOS settings - Reset the BIOS - Flash the BIOS - Different SATA hard drives - Load Windows on an IDE hard drive with Windows with the intent of copying the asms folder onto the SATA boot drives - Burn the asms folder onto a blank disc and put it into the CD drive when Windows asks for the ‘asms’ file - New CD drive - New motherboard - Measured/verified the power supply at P/S manufacturer - Cleaned the XP disk with soap and warm water - Polished the XP disk (in radial direction) with Brasso (this actually worked for eliminating the problem of Installation saying it can’t read a certain file, except, of course, the ‘asms’ file/folder) - Two other XP disks - Starting from scratch many times: boot with Win XP Retail/OEM (SP2) disk, F10 (for my particular RAID chipset) to delete and recreate RAID array, F6 to install RAID drivers and HDD controller, create partition, non-quick format the partition, install Win XP until it hangs, gives me the BSoD or gives me an error message, usually “The file ‘asms’ on Windows XP Home Edition Service Patch 2 disc is needed … “, or "NTDLR is missing...")
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From: Jody on 12/03/2008
What worked for me was to enter e:\i386 everytime the prompt came up. Had to do this for about 15 to 20 different files, but eventually I got everything loaded.
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From: Larry on 11/27/2008
I solved the problem by forcing a power off (by holding the power button for about 10 seconds) and then powering up again (with the XP install disk in the CD-ROM drive). On startup Windows asked where I wanted to boot from and I selected the CD-ROM drive and setup continued from there.I didn’t have the problem where the keyboard and mouse weren’t recognized.
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From: Rob on 11/24/2008
lol i cant believe this, i have tried to fix this problem by attempting nearly every solution given on this page, been messing around for about 3 hours. All i did was kept putting in a different xp disc ( i have a few) on the search for the asms file section, and eventually it decided to load, with the same disc i tried earlier about 10 times, i swear computers have a mind of their own sometimes.
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From: michel on 10/31/2008
same problem for me, here' s how I fixed it..I removed my windows xp service pack 3 disk and replaced it with a copy of windows xp pro without service pack. rebooted. installation gave a message to insert windows xp service pack 3 disk. I reinserted the correct disk, and installation process continued normally and I was able to install. Weird...I know...but it worked for me.
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From: Andy on 10/31/2008
After trying many solutions in this list and from other sites, here is what worked for me:I simply went into the BIOS by pressing F2 and changed the boot sequence. Instead of having the internal hard drive of my laptop boot first, I had it so that the CD rom would boot first. I remember switching the boot sequence a few times, actually, but on the third try, it worked. This is a trial and error solution that added only about 15 minutes to the overall installation. Give this a try, beginners! You will find that my solution is best. ALL YOUR BASE ARE BELONG TO US!!!
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From: Steve on 10/17/2008
Problem is definitely defined in Microsoft KB 311755.Check to make sure your CD-ROM is ENABLED in Device Manager, (sysdm.cpl) and populate the Volumes tab to check your drive letter.
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From: za on 09/23/2008
hello are u trying to load windows or install it? there is a big difference u knowanyway u cant install from a corrupt cd if ur cd/dvd device is working fine plz double check then u are trying to install os from a corrupted media cd/dvd crc checks are generated when some hash keys dont match plz install from a cd/dvd that does not physical damage and or data error due to multiple use/exposer to heat or execcisive moisture wil damage cd/dvd media if u had burned this media cd/dvd ensure that it is from a relibly working source and also it is an exact copy ensure u have used u ( image project copy option) if from nero if alcohol 120% (copy option) would do just fine for nero visit http://www.nero.com/enu/promo-buy-nero8.html?NeroSID=73e33c53b9cc0058eba2db366a3de06f for alcohol visit http://www.alcohol-soft.com/ hope it helps +sha za labs+
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From: Mike on 09/18/2008
Hey, I did all of this and now my mouse and keyboard won't work to select anything and still have the "asms" error?? Thanks for the help if anyone can.
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From: john on 09/10/2008
Fixed - at least for me Same issue; new Dell bought last week,tried some of the other suggestions didnt work for me,figured it must be an issue whereby the Dell DVD drive cant read my CDR ( Burnt from my recently downloaded windows Volume license ISO copy of XP ) FIX : I disconnected the internal DVD drive ( power and SATA cable ) Connected a USB CD Drive Booted from the USB CD Drive , installed off that. Upon completion, shut down removed the USB drive ,reconnected the internal drive. All now fine
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From: Sam on 09/04/2008
After installing Norton Antivirus i resarted the PC.But everytime it stopped at the screen start windows normally,Run windows in safe mode etc.I was not able to boot and access the C,D drives.I finally tried repairing windows xp.During repairing i got prompts like Retry,Abort.I was able to continue the repair after 34 min. the system restarted and i saw the win xp logo and then a blue screen "Setup is being restarted............... and then Fatal error messge box:Installation failed Error:d:\1386\asms one of the components that windows needs to continue setup could not be installed Click ok to view system log file.When i clicked ok then i read that "Internal setup data structures are corrupted phase(0)" I tried another win xp cd but every time same error prompts.Need help to resolve.
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From: Jeff L on 08/30/2008
I tried Terry' solution from 2/10/07], but when I entered regedit.exe I recieved the message, "The system cannot execute the specific program." I tried this in all 3 of the following directories:c:\ C:\Windows C:\Windows\system32 [this is the one the computer defaults to] Any suggestions from anyone? Thanks. Jeff
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From: Justin on 08/24/2008
Had to do a repair re-installation of an XP system (DELL) when the usual global root/../asms error came out. Keyboard was also not working during the set up. I worked around this (after trying many other things) by removing the HDD and putting it into a 3.5 inch external hard disk enclosure. I then hooked it up to a working PC (ie. via a USB port) and copied all the i386 folder from the XP installation CD to this HDD. After that, I returned the HDD to the original PC and the installation could proceed on.. more or less. Hope this helps
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From: Devin on 08/21/2008
Same problem on a fresh re-install of xp pro (but since the original install, I changed CDRW drives.I solved this by simply removing the CDRW from the list of boot devices in BIOS. Currently the harddrive is the only boot device.
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From: Alex on 08/17/2008
Same problem. But I can't even press SHIFT+F10 because my keyboard and mouse (non-usb) are disabled. Need help... :(
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From: BCFC on 08/16/2008
I KNOW THE PROBLEM TO THIS I JUST FIXED IT. WHAT I HAD TO DO WAS WHEN REFORMATTING,WAS TO CHANGE THE IN THE BOOT MENU F2 BOOT SEQUENCE,AND CHANGE MY BOOT MENU TO CD DRIVE TO BE ABLE TO READ FROM THE DISC IN ORDER TO REFORMAT.I THEN TRIED TO LOAD THE XP INSTALLATION DISC AND GOT THAT MESSAGE WE ARE ALL FUSSIN ABOUT ASM FILES BLAH BLAH!!!! SO AFTER A LITTLE THINKING I WENT BACK TO THE BOOT MENU F2 (WHEN PC REBOOTS) AND CHANGED THE BOOT SEQUENCE TO DISKETTE DRIVE ETC JUST TO MAKE SURE IT WASNT READING FROM THE CD UPON BOOT. WELL AS I SAY IT WORKED FOR ME,IT COULD ALSO WORK FOR YOU TOO
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From: Adam on 08/08/2008
Why is everyone looking for another solution. Terry's post works just fine and it was so easy. Burning CDs is much more time consuming and a hassle.
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From: Nick on 07/06/2008
ok heres whats going on i got 2 drives there both 200gb i raided them to raid 0 so they now 400gb they been raided for like 2 years now i just had vista on there i wanted to format and put xp on there its coming up with a error data error (cyclic redundancy check ) . fatal error installation failed:d:\1386\asms i tried several xp corp disks i had same problem cdrw is the master and the dvdrw is the slave
i got another ? how do unraid a raid config to make them 2 diffrent drives please respond to me @ nicktheone1234@yahoo.com
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From: Marc on 05/22/2008
I had same problem. After ordering a new Hard Drive as old one died, I couldn't get past the D;\i386\asms part when installing fresh copy of Windows XP Pro, finally after reading this thread, all it took was for me to burn the install disc using MagicISO instead of Nero and it worked flawlessly first time!! Thanks for help!
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From: drGeek on 05/07/2008
Hi,Here is one solution to the problem. On another computer copy the /I386/asms directory to a blank cd using windows built in copy. The problem seems to be found in the cd reader in the computer you are trying to install it in. When you allow setup to load, click "X" to close the error box and setup will ask you for your xp disk. Swap the cd with the asms directory in and let setup copy the files, then swap it for the xp disk when it asks again. This solved my problem pretty easily after a lot of hair pulling!! Best wishes
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From: Shenyu on 05/01/2008
I tried burning it with Nero 3, 4 times, all failed. Burning with Alcohol 120% did not work either. Finally I burned it with PowerISO, worked like a charm.
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From: ESCA on 04/20/2008
Thanks for all in this forum.....to fix this problem try using another cd/dvd drive.......simple as that. It is a read problem
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From: Jimbo on 04/16/2008
I had this problem. I've been trying (on my third attempt) to get a nLite cut down version installed on my 3epc.What I did was to copy the i386 directory that nLite had generated (or the i386 in your slipstreamed folder) onto an sd card, this is recognised as d: and so every time it asked for a file from GLOBALROOT . . . I entered d:\i386. It asked for about 20 files and just as I was wondering how many more, it finished. It's onto the installing devices at the moment. The MS solution using regedit didn't work because regedit wasn't there and regedt32 didn't work. J
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From: TL on 04/09/2008
I had this problem "fatal error parameter is incorrect e:\i386\asms" when installing XP Pro SP2 on a Dell Dimension 4700. Was using a burned copy of a retail version. When it came up and ask for the files, I took the disk out and inserted a Student Edition disk, and it was able to read ok from it. Once it was done with the disk for awhile (watch for when your cd drive stops; usually at the Installing Devices part) then I put the burned disk back in and used it for the remainder of the install. So, to recap, if you have other XP disks available, try using them just long enought to get over the hump, but make sure you put the first disk you started the installation with in, since different XP keys (ie OEM, Retail, Upgrade, Academic) are not compatible.
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From: Chris on 04/02/2008
I used another copy of WINDOWS and somehow it worked... it was SP3 and gave me the asms, but then asked for some other file quickly after, swapped again. and bam done. Hope this helps.
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From: John on 03/26/2008
Same Killer Problem, the microsoft regedit solution did not work for me - what finally did was from the recovery console prompt the "chkdsk /r" command -;0)
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From: markodeablo on 03/26/2008
I would just like to say I had exactly the same problem, burned 3 seperate iso cds using nero and all failed on a clean install..used fireburner and worked first time! doh @ nero!
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From: foreuf on 03/24/2008
I turned the cd out and then back again and suddenlz it works dont know for all but would be the easiest way...
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From: Horsepenis on 03/24/2008
I just kicked my computer and it was running perfectly. I hate technical problems and I hate it to think about problems. I just kicked it and it helped...
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From: Jerry on 03/22/2008
I fixed mine! I had the error on a repair install for WinXP.Respect to David for his input: >>When you receive the 'asms' error, hit SHIFT+F10 to open a DOS shell. At the prompt type in 'sysdm.cpl' (sans quotes of course); this will bring up the system control panel. Click on the Hardware tab, enter the device manager. You will probably notice that you have a driver problem on your optical drive.<< Then in Device Manager, I went to the CD/DVD driver and Uninstalled it. I then rebooted, booted again from the XP cd, went to Install, then repair install and it worked fine.
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From: Neil on 03/10/2008
I had the same problem when I tried to repair windows xp pro sp2. I was getting the message -the file 'asms' on windows xp professional service pace 2 cd is needed. The link below help me fix the problem - http://support.microsoft.com/kb/311755
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From: Kurbmaster on 02/16/2008
I was working on a PC with 2 IDE CD/DVD drives,both were set on master. After disconnecting on drive, the ASMS error dispappeared.
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From: David on 02/13/2008
i had the same problem to after removing all usb devices and using anything but nero to burn the iso. installation ran fine.appears that there is an increasing list of problems appearing with nero. used to use it for re-encoding avi files to dvd, ended up with frame skips, unsynced audio and unreadable discs. started using avi2dvd no problems what so every. i highly recommend finding another program to deal with all the aspects which you currently use nero for because i am sure that the list of problems with this application is set to only increase.
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From: Freaky on 02/08/2008
I tried everything that people had written here but non of it worked. Spent 2 hrs taking drives out etc. Then i used power iso and burnt the cd again and it seem to be working.. thank god. Think it must have been an issue with Nero before.
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From: PARRA on 02/07/2008
I got the same problem.... i have tried everythings here posted,,, and i havent resolved this problem... so i cant instal WinXp SP2, Error; Instalation is failed: E:\i386\asms SO anyone can help me to get this thing done,,, i tried Terry's method.. and nothing either,,, When the "File 'asms'... " problem occurs, press 'SHIFT F10' for DOS Type regedit.exe then 'Enter' key ---->>> when i get here at this step... it says: is not recognized as an internal or external command, operable program or batch file.... so i need help........plz....thanks.... my problem is E:\i386\asms it cant recognized the CD_ROM.......
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From: Steven on 01/17/2008
I copied the ASMS directory from the I386 to a USB stick. Then reboot the problem machine without the cd and point to the usb drive when prompted for the location.After that just re-insert the installation cd when prompted again ;)
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From: Lenzwick on 01/09/2008
Had the asms 'parameter incorrect' error, I copied the 'i386' folder to a cd i burnt at 8x, had to manually point the setup program to a few files on the cd but it worked. Thank all of you!
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From: patriot on 12/31/2007
I forgot that I've had problems with usb mouse & windows xp, both home & professional, so when I set up xp pro install with usb mouse plugged in to my ThinkPad, it caused the message "the file 'asms' on windows xp professional" etc is needed. After reading these posts, I unplugged the usb mouse, plugged in a standard mouse to the mouse port, rebooted the install disk, and now the installation seems to be progressing beyond the point of the previous error. I'll post again if the install fails, but right now it looks good.
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From: cornishboy36 on 12/26/2007
never heard of it b4 but it seems common as muck!! ran into the 1386 asms problem trying to install xp pro sp2,anyway folks took plenty of advice but the one that worked 4 me was replacing my cd/dvd drive and voila im all seems to be good in the hood!! THANX y'all.
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From: Alexxu on 12/21/2007
listen up guys i had the same problem instaling a fresh copy of windows sp3 and i had the same thing the file asms blabla bla what i did i setup bios and let the cdrom boot first then i restart let the computer run the boot first was the cdrom like i set but i wait when it tels me to type any key to run from the cd and then the windows setup started from the harddrive and no more problems . sorry for not understanding my english it is my first time writing on a forum and i am not a good english speaker for those who understand good luck
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From: Gary on 11/30/2007
I tried using a DIFFERNT copy of the Window XP-SR2 CD that I had around and it got passed that error. Didn't have to change out the CD-ROM Drive.
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From: Barry on 11/30/2007
If ALL THE BELOW don't solve the matter - they didn't for me - here's the deal. All discussion correctly points to not correctly reading the CD. After you have tried different burns, different OEM CD's, different CDROM readers, cables, etc., the issue is clearly a Microsoft diver/bus timing issue. The computer I was working with wouldn't boot into Windows any more, too far into setup. The solution was to boot a BartPE disk, connect to a different computer which had a CD share, and load across the network. Long day, but that worked like a charm.
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From: akinbola on 11/29/2007
i heard the same issue, all i did to fix the issue is i replaced the cd rom drive then the installation ran fine no errors
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From: Dylan on 11/27/2007
Lost my clients Intel based mobo due to power supply allowing 110volts in upon failing...replaced with AMD mobo/cpu...same cdrom access thing though i have loads of dvd/cdrom/readers/etc at my disposal and none were seen by system including SATA plextor unit...windows setup asking for the ASMS on I386folder on global/blah/blah/blah...could not get the drivers loaded shift+F10 for the cdrom and so the repair of the BSOD went nowhere slowly. Finally ended up copying the I386 folder from their original XP-home CD to a USB thumbdrive and after the shift+F10 sysdm.cpl shoehorn of the USB drivers (auto'd it) I could...after much changing of the path to D:\I386, continue the Setup Repair load to fruition. I still have no cdrom drivers working but this i hope is a minor annoyance and soon to be rectumfied, i can only keep fighting. This is what i do.
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From: chris on 11/08/2007
I was installing onto my dell laptop and got this same error. Tried many things....then unplugged the cooling pad from the usb port...voila!!!! Gotta love microshaft
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From: patrick on 10/26/2007
I had the problem when reload xp sp2 on my compaq with new hard drive and this worked for me. when you get the fatal error [installtion failed D:\1386\asms parameter is incorrect]. 1. take out the xp sp2 cd out. 2. click [ok] this goes to log screen [ok] this, the computer restarts. 3. wait until asked to put in xp sp2 cd click [ok]this[but DO NOT put xp sp2 cd in]. 4. you now have a path box with D:\1386 in it change this to E:\1386 put you xp sp2 into your E drive [your other cd drive] wait, it will remove the file AUTO if not [ok] it. 5.it will ask you to put your xp sp2 cd back into your D drive do this and [ok] it, now you should see the install continue. good luck
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From: Monica on 10/11/2007
Hello all. Hope you find a solution to the 'asms' error. I remembered having this problem before, and I tried putting the CD 1 in (even though it says CD 2 should be in), and it worked!!! I don't know if that would help anyone else, but that really did work for me when nothing else did. Good luck.
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From: Dave on 10/08/2007
>>> RIGHT LISTEN UP EVERYONE I HAVE THE SOLUTION <<<THE PROBLEM LIES WITH THE CD, IF YOU BURN THE IMAGE WITH NERO IT PROBABLY WON'T WORK AND YOU WILL HAVE THE PROBLEM. USE SOMETHIN ELSE I RECOMMEND 'POWER ISO'. I SPENT 4 HOURS READING THIS AND OTHER FORUMS PULLING MY HAIR OUT WITH THIS ONE, ALL IT WAS, WAS THE CD. BURN A NEW CD!!! (NOT WITH NERO)
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From: David on 09/26/2007
Here's another way to get around this problem:When you receive the 'asms' error, hit SHIFT+F10 to open a DOS shell. At the prompt type in 'sysdm.cpl' (sans quotes of course); this will bring up the system control panel. Click on the Hardware tab, enter the device manager. You will probably notice that you have a driver problem on your optical drive. Enter the properties for the optical drive, and install the generic CD driver for the device (using the advanced option). At this point you _should_ be able to give a valid path to the optical drive (eg. change GLOBALROOT\BLAH\BLAH, etc, to D:\i386). The repair (or install) should pick up from this point, but it's quite likely you'll have to change several GLOBALROOT entries to D:\i386. If you run into a TBIOS problem... well, you're on your own (currently trying to resolve that).
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From: Jin on 09/23/2007
I have the same problem too. And I found the problem. It was caused by the RTCDLL and I don't know what the heck that is. Whenever I tried to extract it to desktop from the l386 folder asms, I got the error. How can I fix that? Is something wrong with the original CD or ISOS or what?
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From: Will on 09/22/2007
I had this prob on two computers. 1st was fixed by placing hdd as master and dvd drive as slave on the pri ide. 2nd i just replaced the dvd drive with a known good one. both comps are up and running thanks for the help and i hope this helps others
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From: Matt on 09/17/2007
I had this same exact problem, and come to find out it was the dang CD Drive. I replaced it with a different drive, a DVD drive actually, and it worked fine after that.
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From: Gary on 09/07/2007
I have Windows XP home edition. When I started it the other day it loaded only part of the way and stalls. Further investigation tells me "Invalid media reading C:" also "command.com missing". How do I get it up and going again when I cannot access my CD ROM to use my System recovery disc? Is it repairable or should I just get a new hard drive. The computer is only 2 years old and I have never had any trouble before with it. You may reply to fortq@sasktel.net if you can solve this for me
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From: Ruben on 08/28/2007
Alright folks - Here are my two cents and it worked for me. Just use the same IDE/SCSI channel that your hard drive is using. Set teh hard drive as the master and then set your CDROM drive as the slave on the same channel. It worked for me on the very first try. What happens many times is that there are either IDE/SCSI controllers that for some reason the XP setup will not load the neccessary drivers for. However, it will load for the first channel so that one is always enabled (At least almost always for IDE, SCSI is a different monster sometimes)Once you have the OS loaded and it recovers from the ASMS error after making the changes I suggested, then simply connect everything back the way it was when it last worked. At this point just go to your motherboard manufacturers website and make sure you have the lastest drivers for all of your hard ware, onboard and third party. Good Luck!
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From: Alr on 08/24/2007
got that problem on d820 dell installing xp sp2, i allready had xp64 on other patripition.i got past this problem by useing winxp sp0 cd just before error occured and after few seconds i took out the sp0 cd and then i put sp2 cd and pressed ok to continiue install.
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From: Mike on 08/12/2007
I tried many of the other "solutions" to this problem, but this is the one that finally worked! Do this first and save some time!From: Michael on 05/22/2007 I found a solution that worked for me posted on another site. Burn the I386 directory from the install disc to a disc by itself. Start the computer with the burned disc in the drive instead of the install disc and it should get past the point where it is failing. If successful you will be prompted for the original install disc. Return the install disc at this time and setup should continue normally. Hope this helps someone.
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From: Burkatron on 08/09/2007
when u get the error eject the cd and click cancel. once setup reboots and asks for \1386\asms just re-insert cd and click ok. should work fine, did for me first time! good luck.
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From: techster on 08/06/2007
I tried TERRYs solution but to no luck. Still I get errors like DLL failed etc etc..I tried copying it to my disk but it says "Error performing inpage operation". Any help?
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From: josh on 07/23/2007
I had the D:\1386\asms Error also. I had unplugged all the usb ports on the back of tower but stillgot the error. It tured out I had to disconnect my front usb/audio ports from the motherboard. So maybe some of you forgot about those front usb ports like I did, but i solved my error.
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From: Jan on 07/07/2007
i got the same problem as greg and yeah all your methods you wrote below doesn't work for me so asked around for my problem and it could be the drivers of the raid-controller that aren't supported in the windows installation so on the load for the setup you might press f6 when asked and load the raid-controller drivers manually with a floppy disk i will try that out in a few hours and will thell if that works
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From: David on 07/02/2007
I tried the Microsoft solution and it didn't work, but when I switched my primary CD-ROM device from my DVD to CD, it worked!!!Great site.
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From: Fox on 06/26/2007
I need some help. Something went wrong with my comp the other day and I couldn't get my windowxs xp to start. So I had to do the system recovery function. Now when I try to download updates or open certain programs, I get a rundll32.exe error. I've also gotten a OLE DB error message twice and I can't get any sound from it. PLease help me fix this, keeping in mind that I don't have an installation cd.
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From: Jamel on 06/08/2007
J'ai tout simplement copier l'image CD de WinXP Pro sur un DVD, et j'ai redémarré l'instal au point d'erreur ASMS et l'intal reprend normalement. J'epère que sera votre solution aussi :-)
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From: dan on 06/04/2007
Yep on a dell xps M140 same problem bypassed by keeping the install cd out untill the error occurs and then insert it and click ok! worked after that!
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From: Steph on 05/30/2007
Terry's post also helped me. Just waiting for installation to finish now, lets pray my files are still intact!!!
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From: Brandy on 05/29/2007
I am trying to upgrade from Windows XP Home Edition to Windows XP Professional. When I try to install Windows XP Professional on my computer. I continue to receive this error message at 39 minutes during setup. Fatal Error: One of the components that windows needs to continue setup could not be installed. Error: Installation failed : D\I386\asms. Error message: Incorrect function. The parameter is incorrect. I have tried reformatting my hard drive, cleaning my cds and cd drive numerous times. I have reburning the copy to three other cds (all brand new). I also tried unplugging my sound and internet connection only leaving the mouse, keyboard, and monitor connected to the computer while reformatting. The recovery console did me no good. My cdrw/dvd drive is a combo. I didn't have any problems installing Windows Xp Professional on my other computer. I am clueless as to why this issue continues to occur. This is getting be extremely frustrating. I would appreciate it if someone could please help me resolve this error.
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From: Brandy on 05/29/2007
I am trying to upgrade from Windows Xp Home Edition to Windows Xp Professional. When I try to install Windows Xp Professional on my computer. I continue to receive this error message at 39 minutes during setup. Fatal Error: One of the components that windows needs to continue setup could not be installed. Error: Installation failed : D\I386\asms. Error message: Incorrect function. The parameter is incorrect. I have tried reformatting my hard drive, cleaning my cds and cd drive numerous times. I have reburning the copy to three other cds (all brand new). I also tried unplugging my sound and internet connection only leaving the mouse, keyboard, and monitor connected to the computer while reformatting. The recovery console did me not good. My cdrw/dvd drive is a combo. I didn't have any problems installing Windows Xp Professional on my other computer. I am clueless as to why this issue continues to occur. I would appreciate it if someone could please help me resolve this error. I have trying to fix this problems for days now and is getting to be extremely frustrating.
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From: Brian on 05/24/2007
When dealing with the error during Windows XP Install or Repair - GLOBAL ROOT\DEVICE\CDROM0\I386 it is best to follow the Microsoft Knowledge Base Article #311755 http://support.microsoft.com/?kbid=311755 After all steps are complete from the article restart the install or repair. My error was caused by installing a unsupported version of Roxio Easy CD Creator 5. Good Luck to all.
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From: Michael on 05/22/2007
I found a solution that worked for me posted on another site. Burn the I386 directory from the install disc to a disc by itself. Start the computer with the burned disc in the drive instead of the install disc and it should get past the point where it is failing. If successful you will be prompted for the original install disc. Return the install disc at this time and setup should continue normally. Hope this helps someone.
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From: Ted on 05/17/2007
Had the problem with having to located the ASMS location upon a fresh install of win xp professional on a compaq 700 laptop. The trick that got me through it was, keep the cd out of the drive until it prompts for you to put in the cd to continue the installation.. if you boot up with the cd in the drive it wont work.. so wait until you are prompted to put the cd in.
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From: Kris on 05/01/2007
Yeah it looks like switching drives is the best thing to do. I tryed regedit.exe and it dosen't help you at all. You cant even use it. Try the drive switch it is the best thing to do.
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From: Erik on 04/14/2007
I changed drives from my CD-RW to my DVD and it intalled fine. It must have something to do with the hardware of the RW...? I don't know for sure.
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From: John on 03/25/2007
An earlier post by Stuart worked for me! Just took out the burner and put an old CD rom and XP installed completely! Thanks Stuart!
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From: Eric on 03/14/2007
This same thing has happened to me, but I'm using a laptop, and therefore, I can't swap drives, and there is no way that I can disable the internal card reader, wireless card, etc.I called Microsoft about this, and eventually convinced them that my XP Home SP2 CD was defective, so they shipped me a new one. Didn't help me. I tried the regedit.exe method, but 'The system cannot execute the specified program' came up. I've been trying to solve this problem on and off for the past few months. Can someone help me?
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From: Terry on 02/10/2007
Follow the Microsoft instructions fron the "support/microsoft" link above, but do the things that microsoft DID NOT tell you.Forget disconnecting drives or trying 'older' CD-ROMS. When the "File 'asms'... " problem occurs, press 'SHIFT F10' for DOS Type regedit.exe then 'Enter' key Scroll down and click to highlight HKEY_LOCAL_MACHINE (must be highlighted!) Up top L/H side click 'File', then click 'Load Hive' A window box will appear and, in there, type %Windir%\System32\Config\System.sav click 'Enter' When prompted for a name, type Test Locate and then click the following key: HKEY_LOCAL_MACHINE\Test\ControlSet1\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} Delete the UPPERFILTERS and LOWERFILTERS registry keys by left click highlight, right click 'delete' + (are you sure) buttons.
You may have to do this again if there are any "..\Test\Controlxxx\control\Class" entries apart from ..ControlSet001\ Either way, up top left click 'File' , then click 'Exit' The Microsoft site says the following:................................ If the path in the error message is the correct drive letter for the CD-ROM drive, click OK to continue the Setup program. .................................................. I did not find that this worked, so I just "Cancel" 'd out and the system restarted in the setup as before "" DO NOT PRESS ANY KEYS "" Wait until Setup does it's work: it gets to the same point, but now, with the registry key changes, it will recognise the CD/DVD ROM drive.
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From: Stuart Thomas on 01/13/2007
Just turns out its sometimes best to try another cd rom or dvd drive all together. i managed to not be able to install windows because the asms file couldnt be located. Tried both drives and didnt work, tried another drive all togeather and it worked. THANKS MANY THANKS!!! Stuart
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From: Jack on 01/12/2007
Thanks very much for this forum!!! I simply disconnected my DVD burner and it works now. GOD bless you all!
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From: Dan on 12/06/2006
I was able to borrow an external USB CD-Rom drive but I can't get the machine to recognize it during the Recovery process. When I have my Original XP Pro (w/holigraph) loaded into my original CD-R Drive, the setup/recovery process initiates. When I get the DOS prompt in the Recovery Console, the USB CD-Rom drive is recognized as I can do a DIR on that drive with a CD loaded. But when I exit the console and the machine boots, only the original CD-R drive is recognized. I've tried to detach the original CD-R and I can see during the boot that it is no longer there. But neither is the USB CD-R Drive. Any ideas? thx,
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From: Gijs on 12/06/2006
Hi,this is great, I just purchased a brand new system Core 2 Duo, Asus P5B E plus motherboard Raid etc. Als got half way de ASMS confugration parameter error, i thought it was the JMIcron IDE controller but after swapping my Lite On DVD burner with an old CD Rom drive everything installed smoothly THANKS
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From: Michael on 11/27/2006
Had this same problem on a Dell Dimesion 4550. Turned off the computer and put the XP disc in the CD-RW drive and everything was good after that. What's the problem in the first place? It is an XP error or something?
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From: robert on 11/15/2006
im thinking if the CD-ROM came on a premade computer, it is programed NOT to read for the XP install, this way you have to come crying to them and they will charge you money.....
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From: Mike on 11/11/2006
Another thanks goes out to Greenie for posting the JSItip link. thanks to this i was able to get setup back up and running without replacing the cd drive as so many others are doing. Linkis about halfway down the page for anyone wanting to try this method. It's much quicker than changing out a drive. Thanks again!
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From: bgw on 11/02/2006
The common advice in this thread worked for me. I was performing a repair of XP Pro. After the reboot during system setup the on-board DVD ROM in my laptop apparently was not detected. The CD never started spinning after Windows setup started. I got the error "the file 'asms' on windows xp professional service pack 2 cd is needed". The default location was globalroot\cdrom0\I386. I was unable to browse to a new location as the keyboard and mouse were unresponsive. After starting over, trying the repair several times and trying in a different computer of the same model with the same results I ran across this thread while searching the internet. I connected an external DVD burner through the USB port and started the repair over again. It worked flawlessly.
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From: Brendan on 06/06/2006
Had this problem on an IBM T41 laptop. After reading the posts I realised the CD/RW was probably causing the issue but was unable to swap out the CD drive as mentioned. I attached a USB DVD Burner and booted from there. The problem was then resolved.Phew..Thought I was a goner.
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From: Rob on 05/19/2006
Same problem, including mouse and keyboard drivers not loaded. I used and old CD-ROM and disconnected second hard drive and problem went away except for the keyboard and mouse. When Windows XP Pro was installing devices, a USB card driver was not certified but mouse and keyboard still not working! I pulled all PCI boards and turned off all peripherals in BIOS, Windows loaded the mouse and keyboard drivers and finally finished setup without any other problems. Thanks for all the tips, they really helped.
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From: PAUL on 05/10/2006
I HAVE DONE EVERYTHING POSSABLE TO GET PAST THIS PROBLEN AND CAN'T. THE CD DRIVE IS GOOD, HAVE DONE MANY FRESH INSTALLS ALSO USED THE 2000 AND SAME THING. GOT ANY IDEAS TO THIS. THE SYSTEM LOOSES COMMUNICATION WITH THE CD DURING INSTALLATION. WHAT TO DO. WHERE CAN I FINT THE FILE TO COPY ON DISK AND TRY FROM THERE.
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From: Ken on 04/30/2006
HELP PLEASE!Have read the entire thread and tried everything suggested (except swap out CD drive - don't have a working older drive to try). This PC is at least 5-6 yrs old - has original Hitachi CD/DVD Drive (reader, not writer). Have unplugged ALL devices from back of computer. Just has (1)internal CD/DVD drive and (1) internal LS120 floppy drive left installed. Something happened to computer - Windows XP Pro would no longer run. Tried re-installing Windows XP Pro. using OEM CD with hologram. Attempted to do a repair install, instead of a fresh install - hoping to be able to keep all programs/devices intact. During installation, computer got stuck on: "The file 'asms' on Windows XP Pro Serv PK1 CD is needed" Type the path where the file is located and click OK" Copy files from: Global Root\Device\CDRom0\I386." The screen is locked, and I can not type or change anything. Can NOT change the path. Can not hit SHIFT F10 to get to a DOS prompt, etc. Have tried running in Installation Recovery Mode, and can get a C:\Windows prompt. However, can't copy any files from my CD (D:\) drive. Can't seem to be able to run REGEDIT. Wanted to try the MICROSOFT SUPPORT suggestion (http://support.microsoft.com/?kbid=311755), but don't know how to get to REDEDIT. I can get to SETUP mode and back to Windows installation mode, but that's it. Suggestions on what to try next? Should I try a "Fresh" Windows install? Will I lose any programs or devices? Will I have to re-install all my programs and hardware all over again, if I install in the same directory on C drive? Note, I have a NTFS file system on HD, not FAT32.
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From: Crispy on 03/27/2006
I had exactly the same problem, except mine was with XP Home. I was also getting no mouse and keyboard either. After trying all sorts of things which included re-installs and cable changes I did a little search and turned up this site.Guess what? Based on a suggestion by a fellow poster I unplugged my Card Reader, integrated on Floppy Drive, and this sorted it out. Obviously, the card reader is being detected as a USB drive(s) and causing problems. I'm installing now and will plug the drive in again later. I really hope this helps someone because I was just about getting mad!
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From: Calvin on 03/22/2006
Got the same error message, and after reading this post tried an old cd-rom drive - installation went perfectly. The odd thing is that I was using the cd/rw drive that came with the old i810e 667mhz celeron. The old cd-rom drive I used was a 4X that came out of a pentium 100mhz. I doubt many people have one of these lying around. Maybe the cd/rw drive is just bad, but reads and writes in windowsXP without problems. Who Knows? Problem doesn't make any sense. But it works now, and thtat's all anyone cares about. So if you have the same problem go digging through the closet and tell your girlfriend that, "See! I did need those computer parts sitting in the closet for the past 8 years."
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From: John on 02/19/2006
This is a reply which seldom gets answered,but most imply the physical CD unit or question the integrity of the installation disk.Its usally set by doing the newinstall ie...If this is an upgrade your problem if further than this post. What happens is XP moves on in the install & hits the CABs for devices & suddenly recognizes extra peripherals installed(usually USB).Now it starts changing the Device list & suddenly what was once F: is further on up the ladder. Do a [shift]F10.This brings up the DOS shell in installation &, you should already have DOS at this point,do a dir listing for the device the error has labeled ie... dir F: for an error "can't find F:\ASMS for install...".You will get the dir,but it will be for an add on peripheral.Start wiritng them down.Move up the device eating food chain letter by letter until you find your XPinstallation volume disk. These interlopers are your problem.Power down.Unplug power source if there is an insternal device.Unclip all your problem devices that were listed.In my case they were the newer lightscibe DVDs that can RW covering all the bases.Durring Dynamic install they are finally ID'd & thats when the device ID changes. Now plug in & boot(I assume you'd changed boot device order to prefer the CD unit(OS wise this should have locked the device ID,but XP wasn't made that way)?Now when you boot & the black screen says "boot from CD?" do nothing.When XP recieves a no key durring its time out it assumes your resuming a previous install attempt.Now it will resume & your at ~3/4 of the way through install.Relax...This is a tough one I couldn't even get from the MS faq.Now you can start adding the previously unk peripherals(as per normal means)left out of the install.You should have no problems.TTFN...
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From: Phillip on 02/12/2006
##############################################################HELP HELP HELP Hi i'm not sure how to make a new thread so sorry for adding a question onto a reply. I keep getting the error message "this request could not be performed because of an I/O error" I've recently formatted my pc and I am using windows xp. I have to hard drives, 40gb with a partition, one has windows 2000 pro and the other xp pro. then a seperatee 120 gb hard drive which i used for storage. on 2000 pro everything is fine, but on xp everytime i click onto the 120gb hardrive it brings up that error message, i've fitted 2 new drives which work fine but no change. If this make sense can any1please help?
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From: Switters on 01/22/2006
Thank friggin GOD for this forum! Same exact thing happened to me, threw in an OOOOOLD CDROM and it worked! Only took me 9 hours to get XP pro installed on my SATA drive. Thanks guys, I can go to sleep now :)
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From: Joe on 01/21/2006
I was coming up with the same problem re-installing Windows XP pro after formatting my computer. I had an older DVD player in it and a new DVD burner. I disconnected the burner and tried installing with just the old player and it worked like a charm.Thanks guys!
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From: Sam on 12/23/2005
I had the 1386\ASMS problem then I tried what rApT0r posted on 12/12/2005--i swapped out my cd-rw with a DVD rom, put in the xp pro cd and it installed like a charm.Thanks for the tip raptor.
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From: rApT0r on 12/12/2005
Hi there.This is really strange, i've been getting this error and for three days i've tried 3 diffrent XP burns, registry editing and setup files tweeking... okay then i read this.. took the XP boot disk from my CD-Rom and put it into my DVD-rom... and it worked. I have NO idea why this solution works, but it does. So if you havn't tried that yet, do.
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From: Roger on 12/09/2005
Problem SORTED.I have spent many days trying to sort this problem out, and nearly gone demented. Today, I have reset the Bios to DEFAULT, and also fitted new IDE leads, and bingo ! I have loaded three hard drives on the trot, on my machine today without a hitch. Many thanks to all of you who made many the different suggestions, most of which I have tested.
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From: jwilkins on 10/13/2005
I have the problem installing XP Pro too with it asking for 1386\ASMS. I was upgrading from XP home. I have tried changing CD Roms, I have tried putting C:\1386 into the window that ask where the file can be found. Changing cd roms did not help. When I try to tell it where to find the file on C (It is already there from XPhome) it does nothing at all. Will not let me click enter. Is there anyway at all that I can just stop the installation of XP Pro? I just need to get back into my computer.
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From: Mark The Wiz on 09/19/2005
Here's an easier solution. 1) boot into the computer using ERD commander or a startup floppy 2) copy the i386 folder from the cd onto c:\ 3) reboot. 3) Whenever is asks for the "GLOBALROOT\DEVICE\CDROM0\I386", replace is with C:\I386.
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From: stebu on 09/17/2005
Hey; i went to reinstall XP and fought with scratched disks that gave nothing but this is corrupted or that is corrupted errors.Finally burned a new disk and got into the XP installation wizard only to run into the f:/i386/asms error incorrect parameters installation cannot continue. I threw in an old (compared to my new plextor 716A DL DVDR; which is the allegid cause of these headaches) 52x CdRom; loaded in the XP disk and the ASMS incorrect parameter error magically disappeared. If you encounter this error and have access to an old CDROM drive - give it a shot. It worked for me.
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From: Sam on 07/26/2005
*** --- SOLUTION FOR SOME USERS --- ***Check your jumper settings on BOTH your hard drive and your CD/DVD ROM. Both of mine were set to CS (Cable Select). I set the CD/DVD ROM to Slave and the Hard Drive to Master. Voila, that shit was fixed!
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From: duane on 07/21/2005
holy SMMMMMMOKES!!i've been fighting over the same error for the last few days. originally my computer was looping through the XP start up sequence. after running a check disk through the repair console and getting errors commin out of my bum. I threw the HD in another computer and let winxp fix them. after all that I still had the looping so i ran a repair and i got this error "fatal error installation failed:d:\1386\asms one of the components that windows needs to continue setup could not be installed. the parameter is incorrect." long story short...i found this forum....threw in another cd rom and boom...everything is working now. so i wanted to say thanx!!! internet is awsome when i'm following a conversation from 2001 LOL peace
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From: nick on 04/27/2005
hey i am having a similar problem. after instlling xp pro and half way through sp1 i get a message saying " asms file is needed from service pack 1. i checked and asms folder was on the disk. but still nothing. anyone know why?
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From: Tyler on 04/25/2005
the fatal error that you get is because of a raid cable that connects your cd rom to your motherboard. remove that cable and try again, if not you can always put it back.
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From: Tyler on 04/25/2005
I was trying to install windows XP and I recieved an error message thatsays Windows could not install I386 because of a I/O device error.
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From: Phil on 04/19/2005
Thanks to Greg 4/9/2005 I too was trying to load XP with a new DVD burner - same error message - used the old CD rom and it worked fineThanks
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From: Albee on 04/19/2005
hey guys, im trying to install clean win xp prof. but when it comes to the part of completed copying files, (reboots) then after that, t wont start,, after the DOS thing appears, the screen just goes blank.. then nothing happens
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From: Greg on 04/09/2005
Had this problem using a new dvd burner I put the old burner back in and windows XP installed if your having this problem borrow a cd rom and try that it worked for me
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From: Greg on 01/27/2005
That is FREAKING amazing! I tried several times to reinstall XP, getting the error about incorrect parameters. Following the advice above, I switched the disk from my CDRW drive to my DVD drive, and...voila!! It worked. I find that EXTREMELY odd. I haven't been able to boot from my DVD drive, so when it said switch drives, I thought, "That won't work!", but I tried it anyway. Occam's Razor, right? Thank you!
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From: Senthil on 01/26/2005
I tried XP upgrade installation on Win2k m/c. I have ASMS issue. I want to cancel the XP installation, but it always comes to ASMS error message. Any idea how to cancel the XP installation and get back the old win2k ?
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From: harley on 01/07/2005
iv been have this prolem for about a week now and iv tryed it all useing different cd-rom drives and burning a new xp disk the lot and the fatal error still comes up what do i do? plz e-mail me with any help at masterlover889@hotmail.com
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From: christopher on 02/17/2004
hit there I have been huinting down a solution to this problem and really need some help. were you ever able to resolve this issue plz email me at cbkdoll@aol.com if you can help
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From: Andrey on 12/03/2003
The same problem. I have FAT32, NTFS, NTFS volumes. I've tried to install on second volume.Solution: To boot using Win98 diskette with CD support, change letter of CD, for example, "M:" instead of default letter "D:". (See autoexec.bat, line "mscdex .... /L:M"). And install from DOS. I think the problem just because of concurrent volume letters: before and after install. If anybody need to explain something email me: andrey@scs.ntu-kpi.kiev.ua
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From: DBag on 11/29/2003
During XP Pro Installation was Issued Error Message: The request could not be performed because of an I/O device error. The cause was a faulty CD-ROM Drive.
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From: Jeff on 11/12/2003
Burned a new cd and it WORKS just fine. I had tried a reinstall, and another cdrom. Odd. The cd wasn't scratched or anything.
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From: Miguel on 10/22/2003
a mi me daba ese problema cuando arrancaba la maquina con el cd de instalacion puesto, lo saque, y luego arranque el equipo, me pidio que pusiera el cd de windows xp y continuo sin problemas
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From: dane on 10/20/2003
Hey microsofts solution seems to be decent, but when i get to my regestry editing, i cant find the right regestry key, 36e965, and there is no 965, on another point, theres no keys with both an upper and lower filter, so im stumped, i dont have another cd rom drive either ><
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From: stee on 10/19/2003
i have tired the shift + F10 cmd, but when i type in regedit.exe it doesnt work. says something about not being able to run this command. any help would be appreciated
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From: Mat on 10/10/2003
Can anyone help me solve a problem in winnt.exe, I just made a backup of the winxp-sp1-cd and when I ran winnt.exe in dos, it missed files like CYCLAD-Z.IN_ and CYCLOM-Y.IN_ while they're obviously ON the cd!
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From: Marvin on 09/21/2003
Hi Everyone, I too am having that problem as well with the fatal error, can anyone just send me a zipped copy of the asms folder, that's pretty much all that I need , please send to crest64@aol.com, I really hope to hear from someone soon, in regards to this. Marvin
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From: uli0509 on 09/08/2003
View MS KB Q311755 (http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311755) to resolve the problem. In some cases it may help to just remove the XP setup CD from drive and reboot setup by cancelling.
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From: Robin on 08/12/2003
Thanks so much to Ted who posted on 01/20/2003!! I've spent the last 3 evenings dealing with a failed XP install getting the message that the parameters are incorrect and fatal error and that 1386 asms error message. Searching for help I ended up at nocrash.com and was scrolling through all the solutions. The easiest solution to try was Ted's....who said he switched CD drives. I removed the XP disk from the D drive, stuck it in the E drive, clicked okay and waited.... AND AT WORKED WITHOUT A HITCH!!! AWESOME!!! And so easy!! Everyone should try that first!! Thanks Ted!
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From: JIm on 07/31/2003
I am having a similar problem. After repairing my xp installation, setup asks for 'asms' with the usual prompt: [Files Needed] The file 'Asms' on Windows XP Professional CD-ROM is needed. Type the path where the file is located, and then click OK. Copy files from: GLOBALROOT\DEVICE\CDROM0\I386 However unlike other people, my mouse and keyboard don't work now and so I can't open regedit etc. Basically I am totally cutoff. Any help or suggestion will be greatly appreciated. Thanks in advance Jim
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From: Angela on 06/07/2003
Hi. I am having the same problem trying to upgrade to windows Xp. And let me tell ya, I'm getting frustrated. I've had to do a system recovery to Me 3 times now. I keep getting the error message d:/1386/asms parameter is incorrect. I tried doing a clean install, tried cloning one hard drive to another, and unhooked every device I have, and still nothing. I'm out of solutions, but I would like to upgrade still. Did anyone ever figure out what to do? If so, please email me at bird_1977_@hotmail.com, I would appreciate any help given! Thanks....Angela
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From: mikeylasvegas on 03/01/2003
use startup disk with smartdrv.exe added to it. (i used winme ebd) start pc up with cd rom support. go to cd drive with xp cd in it and change to I386 dir. then run winnt.exe and you're off and installing. don't forget to run smartdrv before install or you'll be watching tv for awhile.
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From: Ted on 01/20/2003
I know this is an old thread, but i had this problem and turned this up in a search so i thought id add this:I just tried the other cd drive and i didnt have the problem. The one i had the problem with was a philips cd-writer as the master on the secondary IDE, the one that worked was a samsung dvd drive as the slave on that IDE.
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From: Henry on 12/14/2002
When you install Windows XP, you may receive the following error message: [Files Needed] The file 'Asms' on Windows XP Professional CD-ROM is needed. Type the path where the file is located, and then click OK. Copy files from: GLOBALROOT\DEVICE\CDROM0\I386 CAUSE This error message can occur if Setup is unable to communicate with the CD-ROM drive. RESOLUTION To resolve this issue, use the appropriate method for your computer. Hard Disk Formatted With FAT or FAT32 File System If the hard disk is formatted with the FAT file system or the FAT32 file system: Use a Microsoft Windows 98 or Microsoft Windows Millennium Edition (Me) Startup disk with CD-ROM drivers to restart the computer. Copy the Xcopy.exe tool from the Windows 98 CD-ROM, the Windows Me CD-ROM, or the hard disk to the Windows Startup disk. To do this, use the appropriate method. Windows 98 CD-ROM Insert the Windows 98 CD-ROM into the CD-ROM or DVD-ROM drive, and then at the command prompt type the following lines, pressing ENTER after you type each line a: copy cd-rom:\win98\smartdrv.exe copy cd-rom:\tools\oldmsdos\xcopy*.* where cd-rom is the drive letter of the CD-ROM or DVD-ROM drive. Windows Me CD-ROM Insert the Windows Me CD-ROM into the CD-ROM or DVD-ROM drive, and then at the command prompt type the following lines, pressing ENTER after you type each line a: copy cd-rom:\win9x\smartdrv.exe extract cd-rom:\win9x\win_17.cab xcopy.exe /L a:\ xcopy.exe extract cd-rom:\win9x\win_17.cab xcopy32.exe /L a:\ xcopy32.exe extract cd-rom:\win9x\win_19.cab xcopy32.mod /L a:\ xcopy32.mod where cd-rom is the drive letter of the CD-ROM or DVD-ROM drive. Hard disk At the command prompt, type the following lines, pressing ENTER after you type each line a: copy drive:\windows\smartdrv.* copy drive:\windows\xcopy*.* where drive is the drive letter of the hard disk on which Windows is installed. Eject the Windows 98 or Windows Me CD-ROM, and then insert the Windows XP Professional CD-ROM. Copy the I386 folder and all of its subfolders to the hard disk. To do this, type the following lines at the command prompt, pressing ENTER after you type each line smartdrv xcopy cd-rom:\i386 drive:\i386 /e where cd-rom is the drive letter of the CD-ROM drive, and drive is the drive letter of the hard disk. Restart the computer, and then start Setup again. When you receive the error message, click Browse, and then type the path to the I386 folder on the hard disk. NOTE: You may be prompted several times for the location of this folder. NOTE: If you do not have the option to cancel Windows XP Setup, you need to manually uninstall Windows XP. Hard Disk Formatted With NTFS If the hard disk is formatted with the NTFS file system, use any of the following methods. Method 1 WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarante
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From: Wolfgang on 12/12/2002
well... I had this problem b4.. and when upgrading from win98(even from a back up copy) copy the cd to a directory on your c: drive and run setup from there (without the cd in the drive) and every thing should be ok.b4 you do this check the asms dir and make sure it is over 1 meg cause if its not your copy is for the dogs. over out... thx for the help
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From: Andy on 12/11/2002
I have the same error bar "the request could not be..." part at the bottom. Instead I have: "One of the components that windows needs to complete setup cannot be installed. The Parameter is incorrect." 6th attempt at installing on a machine that had XP Pro on it before I started to try a clean install to sort out a slow running machine. I have tried everything. 1CD 1Hard drive, another hard drive, the hard drive/s in another machine, 1 stick of RAM on its own, all video caching in bios disabled, all PnP disabled, internal & External caching disabled aswell as CPU L2 Cache ECC checking..(which, incidently means it takes two hours to get to the point where it tells you it won't B*&@^Y work again.. I have also tried a combination of the above in various diffent arrangements. This is a machine I promised someone back in their hands and sorted for the next day.... hmmm I have come to the conclusion it must be Bios / motherboard / unknown gremlin as it once had xp on the machine.. If anyone has a solution/ workaround i would be eternally grateful as the only solution to me at the moment is a new motherboard/entire setup!!
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From: Steve on 12/08/2002
I had this problem recently and it was caused by installing the wrong version of Easycd creator. Windows wouldn't boot...so I tried to have it repair itself and while it was reading off the cdrom it gave me that error. Thanks to the fellow who posted the tip from jsifaq though I was able to fix it.
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From: papy_pv75 @hotmail.com on 09/04/2002
: I also have this error for the 4rth attempt at installing XP : : fatal error installation failed:d:\1386\asms : : ============ : : : i have tried to load windows xp twice already. i have gotten the following errors. : : fatal error installation failed:d:\1386\asms : : one of the components that windows needs to continue setup could not be installed. the parameter is incorrect. : : also.....the request could not be performed because of an i/o device error.
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From: Steve on 08/21/2002
: I have a compaq computer originally loaded with windows 98. I have loaded Windows xp working through the problems, however my computer no longer shuts completely down when I am through. I get the windows is shutting down message but then nothing happens. What can I do to make this computer shut down when I am through.
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From: steev on 08/09/2002
i have windows xp and it whenever i try to install it it says that the parameter is not correct what does that mean and if somebody has the file named 1386\asms. please mail me at coolsteve40@hotmail.com
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From: Carl on 07/09/2002
I have a problem where i cant do a clean install Windows XP Pro, i formatted my computer then i typed in setup to start installing XP then it came up with "This program cannot be run under DOS", please help me i had to install Win 98 Se again then do the upgrade but a clean install is highly recommended and i cant do a clean install on my other computers either.
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From: Evan on 05/05/2002
Thanks for being one of the few people on these message boards to respond helpfully rather than with the witty contribution that they, too, ahbe the problem! :)
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From: court on 04/28/2002
: I had the same problem after 3 attempts to install XP Pro, which I solved by removing my extra drives and doing the install with just 1 HDD and 1 CD drive on a single IDE controller. : Y.M.M.V though, as I am now trying to install XP Pro on a different machine, and have the same error which hasn't been fixed by the above. : : i have tried to load windows xp twice already. i have gotten the following errors.
: : fatal error installation failed:d:\1386\asms : : one of the components that windows needs to continue setup could not be installed. the parameter is incorrect. : : also.....the request could not be performed because of an i/o device error.
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From: Madison on 04/03/2002
I also have this error for the 4rth attempt at installing XP fatal error installation failed:d:\1386\asms
============
: i have tried to load windows xp twice already. i have gotten the following errors.
: fatal error installation failed:d:\1386\asms : one of the components that windows needs to continue setup could not be installed. the parameter is incorrect. : also.....the request could not be performed because of an i/o device error.
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From: peng on 02/28/2002
I have the same problem too, but when i use my friend winxp cd. it work !! maybe my winxp cd is defected by improper duplicate :) : : i have the same problem
: : : : : i have tried to load windows xp twice already. i have gotten the following errors. : : : fatal error installation failed:d:\1386\asms : : : one of the components that windows needs to continue setup could not be installed. the parameter is incorrect. : : : also.....the request could not be performed because of an i/o device error.
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From: Mark on 02/26/2002
After installing XP Home OK using the HOLOGRAM DISK I too now get i/o device error when trying to access the CDHas Microsoft got it wrong AGAIN
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From: Joseph on 02/25/2002
: i have the same problem : : : i have tried to load windows xp twice already. i have gotten the following errors. : : fatal error installation failed:d:\1386\asms : : one of the components that windows needs to continue setup could not be installed. the parameter is incorrect. : : also.....the request could not be performed because of an i/o device error.
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From: Jim on 02/18/2002
From the MS Knowledge base (Q311755):"If you are not using a retail Windows XP CD-ROM with a hologram (for example, if you are using a burned CD-ROM), try running Setup from a retail CD-ROM with a hologram. To verify this, start the computer by using Recovery Console, and then check the C:\$win_nt$.~ls folder. Look for the Asms folder. If the folder is missing or the files that it contains are zero bytes in size, the CD-ROM was not burned correctly."
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From: David on 02/14/2002
I had the same problem after 3 attempts to install XP Pro, which I solved by removing my extra drives and doing the install with just 1 HDD and 1 CD drive on a single IDE controller. Y.M.M.V though, as I am now trying to install XP Pro on a different machine, and have the same error which hasn't been fixed by the above.: i have tried to load windows xp twice already. i have gotten the following errors. : fatal error installation failed:d:\1386\asms : one of the components that windows needs to continue setup could not be installed. the parameter is incorrect. : also.....the request could not be performed because of an i/o device error.
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From: vic on 01/29/2002
i have the same problem : i have tried to load windows xp twice already. i have gotten the following errors.
: fatal error installation failed:d:\1386\asms : one of the components that windows needs to continue setup could not be installed. the parameter is incorrect. : also.....the request could not be performed because of an i/o device error.
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