No Crash Logo
Simple install, no plumbing Solar Hot Water! Save $$$   Click Here




 
 windows xp problems Post a Reply  
From: greg on 12/10/2001
i have tried to load windows xp twice already. i have gotten the following errors.

fatal error installation failed:d:\1386\asms
one of the components that windows needs to continue setup could not be installed. the parameter is incorrect.

also.....the request could not be performed because of an i/o device error.

Votes:

Rating: 0
Delete: 0
--- Replies to this Problem ---
From: Merlin on 02/04/2014
I have found easiest solution by using Hiren's Boot CD, here's what to do when "i386" problem pops up:
Have CD, DVD or bootable USB with Hiren's on it,
Run Mini XP,
Copy from installation disc i386 to partition where Windows is being installed.
Reboot the computer and that's it.
Hope it helps :)
Votes:

Rating: 0
Delete: 0
Save $$$ on your POWER BILL the easy way using this new solar power device! - Click Here
From: WonDer on 01/27/2014
Ok. i don't know what exactly was the solution but now my setup continues exactly the way it should...
at first i had done a fresh format and setup of xp when at the very last time the error with asms and i386 occured.....
i had made everything i read, the regedit.exe could not load, the devices manager just clicked and did nothing at all, changed the drive letter nothing.
i finally did a recovery from the recovery console, prompted the "chkdsk /r" command and sleeped :P the other day made a fresh format from the begining and changed the drivers boot order just after the first boot! thats all...... thanx everyone for their advices. i'm glad it finally didn't stuck anymore!! cheers!!!
Votes:

Rating: 0
Delete: 0
From: Alez on 02/11/2013
Guys go into your bios and reset after this pit the DVD CDs rom drive first to boot , now insert your cd , this helped me to boot into another cd
Votes:

Rating: 0
Delete: 0
From: snape on 12/02/2012
This is the best thread I've found so far, but unfortunately still haven't been able to fix my issue.

Copying the files to C:\ worked, but when asked for the file location, the computer does not seem to recognize C:\I386. Any other path for that matter doesn't help.

Sysmdm.cpl didn't work at first (as some others have stated) to start Device Manager. I reached Device Manager by doing the following in DOS (who knows, it migh help somebody else):

regsvr32 %systemroot%\system32\mmcndmgr.dll
regsvr32 msxml.dll
regsvr32 msxml2.dll
regsvr32 msxml3.dll
regsvr32 devmgr.dll
regsvr32 dmocx.dll

From there I can reach Dev Mgr. Followed Terry's suggestions, managed to update the drivers for my CD/DVD-player (which it didn't recognize as CDRom btw), populated the volume by putting another disk in it (not the XP one) and that's where I get stuck. I cannot restart, have to restart by allowing the Fatal Error to happen and then when I reboot all changes in Dev Mgr are gone.

Regedit doesn't have a key for the CD-player by the way, so removing filters is not a solution either. Goddammit. I'm at a loss, the only possible solution I have left is buying a new CDrom-player. Oh yeah, disabling the player internally and pluggin in a USB CD-player didn't work either... it's recognized in BIOS but not by XP setup. GRRRRR.

Votes:

Rating: 0
Delete: 0
From: ariel on 10/31/2012
my PRoblem is my restoring system are failed on 75% and my laptop stock on pbr 2 done.....plss help me this is my facebook account arielcarr_024yahoo.com and my pc doesn'nt work how to fix it my laptop is dell b120 windows xp
Votes:

Rating: 0
Delete: 0
Update Drivers, DLLs & Software Performance, Fix Device Drivers, plus much more. Easy FREE scan download now! - Click Here
From: nycreed2010 on 09/18/2012
i only try to format the c in command prompt format c: enter, after i use a software that can erase the hard drive after erasing the file from hard drive, i install again the windows xp then its fixed, fatal error is gone... if it helps u try to e-mail me tnx... gud luck and GOD BLESS... :)
Votes:

Rating: 0
Delete: 0
From: Rebecca on 05/21/2012
So this was one of the most aggravating things I think I have ever had to deal with, for the record!

Anyway, my main computer fell prey to a virus and rendered it unusable. Thanks to Derrick's Boot and Nuke (DBAN) I could install XP fresh. Sadly the disk was cracked so I had to download the iso and burn it (don't ask me how please) to a disk.

I burned it to a DVD, which my computer had a drive for, but it wouldn't recognize it. After trying using a USB (and failing) I moved to a CD.

That's when I hit THIS problem.

After restarting hundreds of times I noticed it mentioned placing a second CD in the drive. I thought "...what the heck?!" and stuck the DVD copy in the second disk drive.

Worked like a charm!

Votes:

Rating: 0
Delete: 0
From: Daniel on 04/12/2012
This solved my problem

http://social.technet.microsoft.com/Forums/en-US/itproxpsp/thread/1439cb26-8450-41a9-904b-ca4acaab0a01/?prof=required

Votes:

Rating: 0
Delete: 0
From: gee on 03/04/2012
read through the thread...changed the boot order is all that is needed. Thanks for info!
Votes:

Rating: 0
Delete: 0
Slow performance? Could be Spyware! Real-Time Spyware & Antivirus, Adware Blocker, Popups too! Plus much more. Easy to use, scan now! - Click Here
From: earline on 03/01/2012
ihavent received xp for three months. this is on farmville. i have tried other things. no help.
Votes:

Rating: 0
Delete: 0
From: mark on 02/18/2012

Please Help ! I am trying to install xp on a dell mini 1210 from a usb. Copied xp with service pack 3 to usb using wintoflash with my desktop. Then inserted usb into dell mini. Got the dell mini to transfer all the files from my usb .Then started windows from my usb using disk 1 partition 3 option. When setup resumes i am asked to insert floppy disc xp sp3 into drive E. Hit OK. Then file 'asms' on Windows xp home edition sp3 cd is needed. Type in the path E:\$WIN_NT$~LS\I386 is already loaded by default but nothing happens . I try A,B,C,D,F,G,H: -Z still nothing.

I have Google searched the problem and have found the following solutions but none have worked.

1. going through the alphabet to find path

2. copy and pasting path

3 there is a Microsoft registry fix to find a cd drive but we are using usb

4. someone also suggested a linux live boot solution but i didn't understand it

What am i doing or what have I done wrong? or is there another solution . I feel as if i'm close but not quite there yet. I have no cd drive as it is a netbook.

More info

1.The cd I used to transfer to the usb is not a burned copy but an official dell operation system xp . Its a re-installation cd

2. when I put my usb back into my desktop and explore I can see the asms file and \i386 so I know its there

3. I also have usb first in my boot order

4. when i partitioned the hd I deleted Windows vista and put xp in its place on C using ntfs not quick version

My frustration level is high right now. Any help would great.

Thanks,

Mark
ps "steve" solution did not work here no cd drive

Votes:

Rating: 0
Delete: 0
From: mark on 02/18/2012
Will the "Steve" solution work if I am using a usb install and not a cd install? I'm afriad to try it dont want to mess anything up.
Votes:

Rating: 0
Delete: 0
From: Patty-NY on 02/11/2012
Ooops, I guess there is a word limit. The link got cut off in my previous message. Here it is:

http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

Thanks to all who contributed to this thread. As I said, even if you are not experiencing a major issue with your DVD/CD drive, go there and get it checked out to make sure it is healthy.

Votes:

Rating: 0
Delete: 0
Use this Spyware Detector to scan, detect, delete and recover Spyware/ Virus/ Adware/ Malware/ Trojans and root kits! - Click Here
From: Patty-NY on 02/11/2012
Thanks to all the fine folks here who posted in this thread, I solved my problem rather quickly & easily -- albeit after spending a day tearing my hair out trying to fix this vexing problem.

I had spent about a whole day trying to figure out why this damn Windows XP Home kept giving me the ASMS error. I read a few sites and think I tried almost everything -- changed Bios settings, burned the i386 folder to a separate disk, went through the entire alphabet trying different paths, re-burned the installation disk, tried an alternate USB DVD drive -- and nothing worked. So I gave up and put an Acronis image backup back on my mildly corrupted Acer laptop. But I thought I'd search just a little more and found this site. After doing some more reading here, I knew the problem was centered on the built-in DVD drive.

But what was the issue? It still played music CDs and videos just fine, and burned disks successfully. Upon further investigation, though, I noticed it was not even listed under My Computer. Then I looked in device manager and noticed a yellow warning symbol next to it. I googled how to fix a drive that won't show up in My Computer and within 5 minutes came to a Microsoft Fix-It page just for DVD drives. You just click a button and within a few minutes, BAM, it's fixed. No futzing with DOS or registry edits. Though I think the fix involves the registry edit described here and elsewhere as the report it gave me after the fix said it had fixed corrupted class filter drivers.

The really good news? I don't even have to do an XP repair-install anymore. What had caused me to try one was an "SFC /scannow" test -- done because I was getting a few BSODs -- that told me I had missing system files but couldn't replace them because it wouldn't recognize the Windows XP disc I put in the drive. I just figured it was my 5-year old Acer installation that was corrupt and that's why an SFC wouldn't work. But after getting the Windows Fix, the SFC /scannow is working perfectly. Its running right now as I type this, and I can hear the intermittent whirling of the drive as files are being slowly replaced on my system. It's music to my ears!

OK, I'm pretty sure now a repair installation would work, but obviously I am not going to try another one now that SFC /Scannow is working swell. I recommend everyone with a balky Windows installation always try an "SFC /scannow" first as it's not destructive at all.

I realize this fix also doesn't help anyone who doesn't have a system backup to put back on their PCs if they are having this ASMS issue. Because you have to have a fully operational system first to go on the internet. But if you are having this issue with an installation and can temporarily put back your old system, this is a good place to start to try to fix things. And it's so easy. I even recommend it for anyone who may not be experiencing any big issues with their optical drives, as it will still fix minor issues too.

Anyway, here's t

Votes:

Rating: 0
Delete: 0
From: Denis on 01/13/2012
Hi there,
I had that asms file trying to install XP SP3 on a Macbook air 2010 with 256 SSD. I know there are probably some drivers issues down the road but i fixed the asam problem by just swaping the external apple dvd drive from the left (where it woudln't work at all even with all the tricks above and below) to the right...once you can hear the CD turning it worked with e:\i386...
there must be always a way to get the CD to turn...

Good luck!
Cheers.

Denis

Votes:

Rating: 0
Delete: 0
From: Anand on 12/24/2011
while installing xp home to my toshiba laptop , it stops or restarts installation. Previously it was from the point "39 to 37 mins remaining"
but now it runs till 34 mins remaining and restarts. tried nearly 10 times . same error
My e mail is amkunte@yahoo.com
Votes:

Rating: 0
Delete: 0
From: rowdy on 12/22/2011
Seems as though adding an external cd/dvd Rom drive did the trick for me. I'm sure that the boot order has everything to do to this, but I didn't have to change anything there. I just conneced the drive, ran setup and off it went.

Good luck!

Votes:

Rating: 0
Delete: 0
Lost Files? Recover lost files, photos, audio, video, from disk, camera cards, USB sticks and other flash memory storage devices, any deleted files, and more! - Click Here
From: Bill on 12/19/2011
Can't believe this worked but Marc's post below worked for me. I know it doesn't seem like it would work but after 8 hrs of messing with this issue, this is what finaly did the trick.

I changed the drive letter to "d:\i386". I had to keep entering it though like 20 more times as the installation advanced. Every time it came to the next file, it would say it couldn't find it so I'd have to re-enter "d:\i386".

------------------------------------------------

From: Marc on 05/24/2010
After numerous failed attempts to solve the "ASMS" install problem.
I read all the posts and here is what worked for me.
1)REMOVE CD-ROM FROM YOUR BIOS BOOT DISK ORDER COMPLETELY

2)CHANGE I386 SEARCH WINDOW TO ANOTHER LETTER I.E. D:\I386 TO E:\I386
OR WHATEVER LETTER IT WILL TAKE, KEEP DOING IT 20X OR MORE IT WILL WORK

3)BREATH DEEP IT DOES WORK

This solution really works even on the Pentium D processor computer it allow me to continue installing windows.

thanks Marc

Votes:

Rating: 0
Delete: 0
From: Ah Kuan from Malaysia on 11/16/2011
if you guys facing this problem, and keyboard mouse cannot move....
try copy C:\windows\system32\driver from another win xp computer and paste it in the same directory in the problem pc. You need a live cd, any live cd will do it, ubuntu live cd, hiren boot cd and etc...

try first...

Votes:

Rating: 0
Delete: 0
From: gonecruzin2 on 10/28/2011
This is awesome!!!Using the post from Steve on 9/18/2009 it was a simple fix. This laptop has been down now for several years with out a posted fix. Sweet.
Votes:

Rating: 0
Delete: 0
From: Doc Holiday on 10/18/2011
I also came across the missing asms folder recently. I am installing XP SP3 with a usb dvd drive on a tablet attached to a keyboard dock. I tried lots of the fixes mentioned on this site including the registry fix, ejecting the disc then clicking ok, autochk.exe, switching around the boot order in BIOS, and a few others. None worked.

What did work was I took the tablet out of its dock. Simple as that. Based on that I would suggest having as few external devices connected as possible.

Votes:

Rating: 0
Delete: 0
From: Chuck on 10/14/2011
Regarding the "acms" error during Windows XP (re) install, the third reply "From: Scott on 02/19/2011)" worked, when used in conjunction with ensuring the HDD was first in the BIOS boot list, and the CD-ROM was second in the list. Thanks Scott; you are the man.
Votes:

Rating: 0
Delete: 0
From: giggler1 on 09/26/2011
Re-ordering the boot sequence has done it - thanks!
Votes:

Rating: 0
Delete: 0
From: Julian on 09/23/2011


From: Scott on 02/19/2011
Tried everthing this helped and solved my problem... GOOD LUCK

Steve's solution below helped me resolve the issue. Thanks Steve!


-----------------------------------------------------


Steve on 09/18/2009
I too had been getting the dreaded 'asms' problem during Windows XP SP2 install, and Terrys fix regarding Device Manager got me half way there:
1) when prompted for the 'Asms' file hit shift+F10 to get to dos prompt
2)at prompt type "sysdm.cpl" which will take you to the system screen.
3) Click hardware tab then devices to take you to the device list
4) locate your CD drive and it may have a yellow error symbol over it
5)right click the CD drive and click properties
6)click the driver tab and click update driver
7)choose 'install driver from specific location'
8)click 'dont search I will choose'
9)choose the very first generic CD driver on the list and click "next".
After rebooting this seemed to solve my problem, my CD drive came back to life and it all worked - I had previously tried every fix known such as the official regedit, the re burning of the disc to a DVD but to no avail.
Try this tip and hopefully you should get somewhere

Votes:

Rating: 0
Delete: 0
From: Garth on 09/14/2011
Ok so spent the whole day with the same problem mentioned below abt the component error and I/O error.

Solution was to change order in bios and put hard drive first and cd rom second.

never thought it would work but it did.

thanks

Votes:

Rating: 0
Delete: 0
From: Daniel on 09/08/2011
Okay, so i practically tried everything posted here and nothing worked. Spent nearly 5 hours trying things back and forth. Nearly wanted to explode from the frustration..

and then..

I turned off the laptop and left it there for about 5 minutes. Turned it on and tried the installation again and it worked?!?!?! I didn't get the message anymore..so idk try it out and see if it works for you guys

Votes:

Rating: 0
Delete: 0
From: Johnny on 08/21/2011
Same problem here...

I was able to make it work by reordering the Boot devices sequence in the computer BIOS menu.

Boot order:
It seems XP expects to have first the master HDD (C:) where you are installing, and second the CD/DVD ROM unit (D:) with the Windows XP install disk.


Thanks to all for your suggestions.

Votes:

Rating: 0
Delete: 0
From: Richard on 08/21/2011
I have tried everything on this forum and have come to no end I keep getting 'file ASMS' is required. This is very frustrating.

AAAARRRRRGGGGG

Votes:

Rating: 0
Delete: 0
From: Woodi on 08/20/2011
I cannot believe that puting in CD and pressing Ok at the same time (with right disk (D:, E:...be aware if you have more partitions as me)) will really help. Windows is sometimes unbelievable..fortunatelly we have linux too ;) Thanks guys. You really help me. Thanks alot.
Votes:

Rating: 0
Delete: 0
From: willy on 07/28/2011
i have a problem during installation, fatal error and parameter is incorrect appeared
Votes:

Rating: 0
Delete: 0
From: Kevin on 06/20/2011
Well I tried what Scott stated on the 02/19/2011 and it worked so thank you Scott
Votes:

Rating: 0
Delete: 0
From: Anne on 06/08/2011
Hey guys,

just to let all of you know that my dell pc is running well. thanks to all of you and also thanks to this forum. thanks again.

Votes:

Rating: 0
Delete: 0
From: Anne on 06/08/2011
Finally, i did it.. i tried to do all below suggestion but the message still pop up asking the asms. But one of our friends below said that he used the external drive instead of internal drive to run the xp cd, so i use extenal drive and it only function half way when it pop up a lot of new message so i need to key in 'E:\I386' every time and for sure i need to key in manually.. this is the last result.. and i can see that my dell pc is continuing to setup and installing windows and the time of set up also decrease from 39 mminutes to 37 minutes.. thanks God. Finally, i'll make it to keep it run as first time as i bought.
Votes:

Rating: 0
Delete: 0
From: Anon on 06/05/2011
I have been tearing my hair out trying to fix the same problem.

I have tried virtually every option on this thread. Short of screaming and smashing this lump of plastic i gave up and slammed the Cd rom drive shut for the final time.

God dam it, it worked.

Computers are just like women entirely unpredictable and often without logic.

so slam your Cd rom and it might just work.

Votes:

Rating: 0
Delete: 0
From: Gyzmo on 05/12/2011
My computer was very close to becoming an anchor so thanks heaps to both of the following people... It worked a treat!!!...


From: Snigdha on 05/10/2011
I was also facing same problem and process From: venkat on 02/26/2011 worked....Thanks a lot...

From: venkat on 02/26/2011
after trying several solutions I finally could solve this by just openig the cd-tray and closing it at the same time clicking 'ok'
before the cursor changes back to normal and every time it just went smooth to the next step. Probably there is some communication problem between the cd-rom drive and the cpu and so if you click
'ok' button WHILE the cd but is spinning, it is able to pick up whatever file is needed from my xp cd which is not the original cd, but just a copy.

Votes:

Rating: 0
Delete: 0
From: Snigdha on 05/10/2011
I was also facing same problem and process From: venkat on 02/26/2011 worked....Thanks a lot...


From: venkat on 02/26/2011
after trying several solutions I finally could solve this by just openig the cd-tray and closing it at the same time clicking 'ok'
before the cursor changes back to normal and every time it just went smooth to the next step. Probably there is some communication problem between the cd-rom drive and the cpu and so if you click
'ok' button WHILE the cd but is spinning, it is able to pick up whatever file is needed from my xp cd which is not the original cd, but just a copy.

Votes:

Rating: 0
Delete: 0
From: Neil on 05/07/2011
This was enormously confounding, BUT...the right BIOS boot order for my ancient Gateway turned out to be FLOPPY, CD-ROM, HARD DRIVE. After I reordered the devices to follow that sequence, I did not get the request for the 'asms' file, and it loaded fine. Nothing like antique computers , huh?
Votes:

Rating: 0
Delete: 0
From: Jonathan on 05/06/2011
I have a mini9 dell and my SSD drive failed. After purchasing a new SSD drive for the mini9, I ran into the "asms" problem. Tried all the recommendations on this page and nothing worked. AAARGHHH!

Finally, I found this link:
http://myeeeguides.wordpress.com/2008/11/15/winsetupfromusb-install-windows-xp-from-usb-flash-drive/

Created boot with a USB stick using WinSetupFromUSB and following the instructions at the above link worked!

Votes:

Rating: 0
Delete: 0
From: Steven on 04/29/2011
From: Marc on 05/24/2010
After numerous failed attempts to solve the "ASMS" install problem.
I read all the posts and here is what worked for me.

1)REMOVE CD-ROM FROM YOUR BIOS BOOT DISK ORDER COMPLETELY

2)CHANGE I386 SEARCH WINDOW TO ANOTHER LETTER I.E. D:\I386 TO E:\I386
OR WHATEVER LETTER IT WILL TAKE, KEEP DOING IT 20X OR MORE IT WILL WORK

3)BREATH DEEP IT DOES WORK

This solution really works even on the Pentium D processor computer it allow me to continue installing windows.

thanks Marc

Votes:

Rating: 0
Delete: 0
From: Frustrator on 04/05/2011
This is what i did, and it worked for me:

1. Hit shift + F10
2. Type in autochk.exe then hit enter.


1. Take out the cd, spit on it, cursed it, and then wipe it clean.
2. Insert it back into the cd/dvd player.
3. Restart computer, and keep on hitting F8 as soon as black screen appears. Keep on hitting F8 until a message appear that says "To boot from cd, press any key." Press key.

That should reinstall the disk smoothly.

Votes:

Rating: 0
Delete: 0
From: John on 04/02/2011
Ted on 05/17/2007 worked for me. I really think it can equally work for anyone. No need to swap out anything.

Thanks Ted, who knew 2007 solutions will still work in 2011 !

Votes:

Rating: 0
Delete: 0
From: RISHI on 03/24/2011
FOLLOWING WORK FOR ME THANK YOU VENKAT ..... YOU SAVE MY LIFE:

From: venkat on 02/26/2011
after trying several solutions I finally could solve this by just openig the cd-tray and closing it at the same time clicking 'ok'
before the cursor changes back to normal and every time it just went smooth to the next step. Probably there is some communication problem between the cd-rom drive and the cpu and so if you click
'ok' button WHILE the cd but is spinning, it is able to pick up whatever file is needed from my xp cd which is not the original cd, but just a copy.

Votes:

Rating: 0
Delete: 0
From: venkat on 02/26/2011
after trying several solutions I finally could solve this by just openig the cd-tray and closing it at the same time clicking 'ok'
before the cursor changes back to normal and every time it just went smooth to the next step. Probably there is some communication problem between the cd-rom drive and the cpu and so if you click
'ok' button WHILE the cd but is spinning, it is able to pick up whatever file is needed from my xp cd which is not the original cd, but just a copy.
Votes:

Rating: 0
Delete: 0
From: Darkness on 02/22/2011
My keyboard and mouse would stop working at the dreaded 'ASAM' file error. DVD RW drive of D610 was in perfect working condition nonetheless, I switched it with the modular drive from my other laptop which is the next higher model Dell D630 and voila ! the install continued but only to show an error dialog that the Connexant modem is not a compatible hardware, do you want to continue installing Yes/No? Mouse and keyboard do not work so I cannot continue.
Votes:

Rating: 0
Delete: 0
From: Scott on 02/19/2011
Tried everthing this helped and solved my problem... GOOD LUCK

Thanks Steve & Rainer


From: Rainer on 02/09/2010 on 02/09/2010
THANK YOU STEVE !!!!. GREAT JOB & GOOD STUFF !!!!! Your Solution works for me very well for getting run my XP - Repair-installation error-free and without a hang, fixing the ASMS-problem ................
Steve on 09/18/2009
I too had been getting the dreaded 'asms' problem during Windows XP SP2 install, and Terrys fix regarding Device Manager got me half way there:
1) when prompted for the 'Asms' file hit shift+F10 to get to dos prompt
2)at prompt type "sysdm.cpl" which will take you to the system screen.
3) Click hardware tab then devices to take you to the device list
4) locate your CD drive and it may have a yellow error symbol over it
5)right click the CD drive and click properties
6)click the driver tab and click update driver
7)choose 'install driver from specific location'
8)click 'dont search I will choose'
9)choose the very first generic CD driver on the list and click "next".
After rebooting this seemed to solve my problem, my CD drive came back to life and it all worked - I had previously tried every fix known such as the official regedit, the re burning of the disc to a DVD but to no avail.
Try this tip and hopefully you should get somewhere

Votes:

Rating: 0
Delete: 0
From: Rich on 02/18/2011
A keyboard problem prompted me to try an XP "repair" procedure. Had the same problem/error message you folks did, so I won't recap the details again. My system has two DVD burners connected to the MOBO- one is EIDE and the other SATA. Unplugged the SATA and left the EIDE plugged in with the installation disk in it. Also in a fit of childish impatience I changed boot order to HDD first. On restarting the PC "repair" seems to be proceeding again.
Votes:

Rating: 0
Delete: 0
From: Rick on 02/13/2011
Had the same problem with D:\I386\asms failure, trying to fix a notebook with no CD drive. Had to use a remote drive. What worked was removing the hard drive from the notebook, and installing the I386 file in the hard drive, using an external enclosure. Put drive back in, removed the USB-CD drive so the program kept asking me for the "D:\I386\asms" path. As long as the CD drive wasn't in, you can type C:\I386 and it will find the file. Like Bill below, had to do it a bunch of times, but it worked.
Votes:

Rating: 0
Delete: 0
From: Compu Jack on 12/25/2010
I had the globalroot/device/cdrom0/i386 problem too with an acer computer, I changed the CD-Rom and it worked for me:D
Votes:

Rating: 0
Delete: 0
From: Tuan on 12/20/2010
I have an Acer netbook with an External USB CD-ROM drive. While starting the clean install of XP Pro it would give the error message. "The file 'asms' on Windows XP Professional SP2 is needed". it seemed like it wasnt even trying to read my CD-ROM drive at all..

I fixed this problem by going into the bios and changing the SATA from AHCI to IDE. then doing a clean install of xp professional and everything went through just fine.

Votes:

Rating: 0
Delete: 0
From: Bill on 12/13/2010
I was having the same problem because the install wizard wasn't recognizing any drive letters other than c:

So I removed the drive, popped it into a drive dock, copied the entire I386 folder to the root of the drive, and then put the drive back into the computer.

Then whenever I was prompted for a file, I'd enter "c:\i386".

Worked like a charm but of course I had to enter this value repeatedly because the wizard was too stupid to remember it.

Amazing this problem is still occurring after all these years ...

Votes:

Rating: 0
Delete: 0
From: Bill on 11/27/2010
Had the ASMS file problem with bootcamp and windows XP install and tried switching drive letters and after a while it worked. Unbelievable! Thanks. guys.
Votes:

Rating: 0
Delete: 0
From: BRO on 11/13/2010
Thanks for the help guys.

WHAT WORKED FOR ME:

Installed XP SP2 from ISO on External HDD.
->Problem occured
UNZIPED ALL FILES ONTO SD CARD
-> COPIED AND PASTE: D:/I386/I386
DID IT ARROUND 30 TIMES.

ALL GOOD NOW

Votes:

Rating: 0
Delete: 0
From: David on 10/24/2010
Copying the ASMS folder to a thumb drive and plugging in worked perfect!
Votes:

Rating: 0
Delete: 0
From: jerry on 10/18/2010
can someone please just tell me where i can download the whole asms folder. i can save it on a disk and use it when asked. that seems to be the simplest solution. if you have a disk wiyh the folder on it please let me know and i will send you me e-mail so you can send it to me. thank you in advance jerry
Votes:

Rating: 0
Delete: 0
From: Steve on 10/12/2010
I have a very similar but slightly different twist to the ASMS problem.

The error log says:
installation failed d:\i386\asms. error message: the system cannot find the path specified

I'm doing a repair install on an old Dell GX110. I have original Dell XPSp2 and XPSP3 CDs. No burned junk. There are too many old programs that the customer does not have the install packages for so a clean install is out.

If I have the CD in, it just errors out. Without the CD, I get prompted for D:\I386.

I can remove harddrive and connect to a good system with USB adapter to do copies to it, run Windows chkdsk, and antivirus scans with AVG and Malwarebytes (clean).

I have tried everything in this string. Recovery console chkdsk /r, run Dell diags, repair install using SP2 CD first, then SP3 CD, cleaning CD, alternate CD drives, copy I386 and whole CD to harddrive (point to C:\I386 or C:\xpsp3cd\I386 when prompted), no files at 0Kb or glitches when copying, swap IDE cables, change cable select jumpers to master, put both HD and CD on same cable (yes, master and slave), run regedit from shift-f10 but no upper/lowerfilters to be found, found some missing system32 files (syssetup.dll, sfcfiles.dll, storprop.dll, imm32.dll, batt.dll) and got copies, shift-F10 sysdm.cpl volume tab and Populate drive letter, shift-f10 DOS prompt allows me to do dir of D:\*** and C:\*** even when error message is on screen. No matter what I do, the error is ALWAYS identical except for the path I pointed it to.

I don't have gdiplus error, nor parameter incorrect error. I just can't get it to see the right PATH!

I am exasperated. No other Googling has gotten me any closer. Are there possible Registry entries that I need to check?

I could really use some other suggestions, please.

Steve

Votes:

Rating: 0
Delete: 0
From: Tiger on 10/12/2010
I had this problem and tried everything. I was using an external cd rom as the internal wasn't working. It turned out that once I changed the USB cable everything worked fine. The USB cable had malfunctioned. I hope this helps.
Votes:

Rating: 0
Delete: 0
From: Dave on 10/05/2010
I was having the same issue. This sounds odd, but it worked for me.
I made a copy of my XP disk and as I got pop-ups telling me that it couldn't locate whatever file, I would just switch out the cd's. It worked like a champ for me.
Votes:

Rating: 0
Delete: 0
From: Andy on 10/01/2010
It's due to lack of communication with the CD-Rom, especially when reinstalling windows on a Mini computer. Manually enter D:\i386 or the CD-rom letter if other than D.
Votes:

Rating: 0
Delete: 0
From: Mark on 09/25/2010
The SLAM worked for me too!!!!!
Votes:

Rating: 0
Delete: 0
From: marc on 09/25/2010
while Checking device manager (after shit f10) i found both of the disk drives where disabled simply enabling wont help have to update driver and following the solution posted regarding helped.....
thanks to this very useful post and yes one more thing regedit method dosent worked for me......

Tanx to all.

Votes:

Rating: 0
Delete: 0
From: AMIT on 09/25/2010
OMG, I am so relieved. Finally the asms file error was solved. I still don't know the reason. After trying all the above method for 4 hours, putting in the same cd and smashing my cd-rom in worked for me. I don't know how it worked because I had tried the same thing about a 50 times b4 but it din't wrk. Now magically when I almost gave up..my cd worked...all I have to say to people experiencing the same prob is that keep trying or get another cs rom and attach it to your comuter and try...
Votes:

Rating: 0
Delete: 0
From: nadine on 09/18/2010
the slamming was the magic. lol =)))
Votes:

Rating: 0
Delete: 0
From: Ben on 09/13/2010
I just had the same error "the file 'asms' on windows xp is missing" whilst I was trying to install a fresh copy of XP on my desktop.

I had tried rebooting about 5 times. I also tried using another XP CD-ROM, just in case the first one was damaged, but to no avail.

The problem seemed to be because I had a usb stick plugged in by mistake. Once I took the stick out, rebooted, hey presto, Windows XP finishes the rest of the installation.

Votes:

Rating: 0
Delete: 0
From: MW on 08/31/2010
This worked perfectly for me.

Reply 5: Re: Error: installation failed : D\I386\asms. Error message: incorrect func 
paddydolly replied 2 years, 11 months ago
this is because something went wrong while you are burning the XP cd. if you try to copy the ASMS file to other places from the CD, you will get an error, since the ASMS is not complete in the CD. when you burn the CD, you have to choose DAO(disk-at-once),not TAO(track-at-once), try to keep the speed under 10X, and most importantly, you cant mount the ISO file and then burn from the ...


Here is the link
http://boardreader.com/thread/Error_installation_failed_D_I386_asms_Er_74sjXnjxk.html


Votes:

Rating: 0
Delete: 0
From: Jeremy on 08/31/2010
OK so I had the same f'n problem and solved it by copying the folder asms to the root of a usb drive and connecting it, restated and TADA!!1!
Votes:

Rating: 0
Delete: 0
From: Frank on 08/31/2010
Also played around with the cables that went into the back of the cd-rom inside teh machine.... so could also have been that
Votes:

Rating: 0
Delete: 0
From: Frank on 08/31/2010
OK I tried every thing above well till about 3/4's of the way down had all kinds of strangeness on the system (i,e cdrom not regrecognized in the bios etc), nothing seemed to work, infact was about to throw the pc out of the window... until I said to hell with it and started doing random stuff in the bios, still nothing until I changed the following in the bios...

BIOS Change:
DRIVE CONFIG
IDE DRIVE UDMA....... OFF (was on before)


Worked a treat and now i have 16 minutes left and all looking A ok... Please try the other stuff out first but if all fails try this before throwing the pc out of the window!

Votes:

Rating: 0
Delete: 0
From: MW on 08/26/2010
I popped out the CD and when Windows looked for the CD I got the option to search for where the file is located, I then change the drive letter from E to D and it worked.
Votes:

Rating: 0
Delete: 0
From: Ashutosh Singh on 08/08/2010
Slammed in the cd/dvd drive twice and it finally accepted it....at least it installed...
Votes:

Rating: 0
Delete: 0
From: kenan on 08/04/2010
Stive ,

thx man ,it work

Votes:

Rating: 0
Delete: 0
From: Derek on 07/21/2010

Hi all, listen to me:

Please try inserting your USB devices (ALL OF THEM) *before* attempting to change the Boot order in BIOS. BIOS may not recognize devices if they are not plugged-in.

and then, yes, getting the right boot order of devices should do the trick

-- don't get frustrated or upset, calmly think it through with trail and error, it's just a matter of getting the computer to recognize/read from the device --

Votes:

Rating: 0
Delete: 0
From: Zander on 07/16/2010
What a Nightmare, Same problem as EVERYONE above.. Tried the D:\i386, E:\i386 Nope.. Wouldn't have it..

Thanks to someone above i thought i'd try C:\i386 .. Hesitated and "Off It Went" .. Had to paste that in about 15 - 20 times right enough (The C:\i386) but it's installing..

Not finished yet and don't know if i'll have my DVD Rom & DVD Writer back BUT looks good so far..!!

I'll Update in 34 Mins..

Sorry, forgot your Name, but thatnks for the tip on the C:\i386 It DOES work :D

Zander.. (1 Happy Chappy) .. "BACKUP" after this anyway :O

Votes:

Rating: 0
Delete: 0
From: p on 07/10/2010
Not a solution but more questions. My computer cddvd wasn't working so microsoft said to reboot. I have been trying to reboot but the screen is stuck on this blue page with Collect, dynamic, preparing...
A repair box popped up that says files needed. Inside the box is (the file 'asms' on windows xp service pack 2 CD is needed. Type path... Copy files from: Globalroot/device/cdrom0/i386) so I click ok and nothing is happening. I even stuck the original disc that come for repairing drivers. But since it will not recognize the drive it cannot boot from disc. What am I doing wrong. This is the longest 39 minutes for setup I ever experienced.
Votes:

Rating: 0
Delete: 0
From: Randy on 06/26/2010
I was having the same problems, MS office didn't work, couldn't open apps from desktop icons, bla bla bla. I purchased a couple of different Regcleaner, still no workie. It took some doing, but I got Malewarebytes to function, did a scan, found trojans, adware, viruses. Removed them, rebooted the system, everything good, did go ahead and run McAfee, everyting A.O.K. yeepee.
Votes:

Rating: 0
Delete: 0
From: Bruce in North Dakota on 06/18/2010
I should mention, too, that the DVD/CD Burner is a Lightscribe burner, too. The twin USB cable yhingie is to give it the extra "juice" for burning labels, and if that ain't enough it has an AC Adapter transformer, which was plugged in.

All the signal, and all the juice put to it seemed to "Wake Up" the XP Installation.

Making the install FIND the CD at this point in the installation seems to be the trick.

Your milage may vary, but pounding on the CD player just might work, too!

Good luck. This problem was a Killer!

~Bruce

Votes:

Rating: 0
Delete: 0
From: Bruce in North Dakota on 06/18/2010
After trying just about EVERYTHING I found on this forum and many, many others, I found the one that looked most promising to me to be the guy who just slammed the CD reader door three times and smabked it a couple more.

The underlying "key" to the dreaded "Need the ASMS file" is getting the damned installation to 'find' the CD reader again.

Swapping USB ports (only two of them) seemed most promising - I had been doing it off and on for a while, and always noticed a real 'pause' in things, like it almost found the CD.

WHAT WORKED - after banging the USB-DVD/CD burner around, I thought of how much it cost. THEN, I remembered it came with a LOT of cables and goodies. One of the cables pluged into the drive, and at the end were TWO USB connectors.

I plugged it in, ran it to both USB ports, and the sucker took off.

No mouse right now, but ain't no problem. Install is going great guns, I am soooo excited!

WHEEEE!

Votes:

Rating: 0
Delete: 0
From: Vanna on 06/15/2010
I have the 'asms' error. I changed the order of the bootup so the hard drive is first. On bootup when the error message comes up my keyboard and mouse seem to be disabled and I cannot hit 'ok' or change the location of the files. Any suggestions?
Votes:

Rating: 0
Delete: 0
From: Bob on 06/06/2010
Well I thought the CD tray slam thing did the trick but getting about 95% through the repair install and it puked again... I replaced the Rom Drive and that worked...

Bad hardware was the ultimate problem!

Votes:

Rating: 0
Delete: 0
From: Bob on 06/05/2010
As screwy and counter intuitive as it sounds, slamming the CD tray closed did the trick
Votes:

Rating: 0
Delete: 0
From: oruka on 06/01/2010
UNBELIEVABLE!! Larry solution works, after 1 hour trying evrithing written on this post slaming hard the CD door, make it works. Thanks
Votes:

Rating: 0
Delete: 0
From: Marc on 05/24/2010
After numerous failed attempts to solve the "ASMS" install problem.
I read all the posts and here is what worked for me.

1)REMOVE CD-ROM FROM YOUR BIOS BOOT DISK ORDER COMPLETELY

2)CHANGE I386 SEARCH WINDOW TO ANOTHER LETTER I.E. D:\I386 TO E:\I386
OR WHATEVER LETTER IT WILL TAKE, KEEP DOING IT 20X OR MORE IT WILL WORK

3)BREATH DEEP IT DOES WORK

Votes:

Rating: 0
Delete: 0
From: Jan on 05/21/2010
Arjan's solution with regedit and the key changes worked for us!

Windows would not allow us to update the driver in Device Manager.

Thank you Arjan.

Votes:

Rating: 0
Delete: 0
From: Lise on 05/14/2010
I got the asms error as wel. I tried everything and nothing worked until halfway through the installation I put the installation DVD from the CD-RW drive to the DVD drive. This actually worked!
Votes:

Rating: 0
Delete: 0
From: scotty on 05/07/2010
the solution is simple... you need to insert your windows xp disk into another computer and copy the i386 folder to another location.... ideally something like a usb stick or in my case an ipod

when asked to insert the windows disk simply change the search location to your selected device (usb stick or ipod)

the wham bam thank you mam - windows copies the required files and set up continues

Votes:

Rating: 0
Delete: 0
From: mjm on 05/06/2010
alex solution to change the bootable device my pc connect with the cd rom and my winxp is now loading.

guys you should also try this. it works really.

thanks to alex and regards.
mjm.

Votes:

Rating: 0
Delete: 0
From: Alan on 05/03/2010
I tried all of the suggestions with no success. Then very simply separated the CD and Hard drive - one was on the Primary IDE connection on the motherboard, and the other was on the Secondary connection. My computer allows me to tell which to boot from. But after HOURS of frustration, a simple reconnect inside and XP installed easily.

Votes:

Rating: 0
Delete: 0
From: Cliff on 04/16/2010
Been struggling for a while with this problem. Gave my Toshiba netbook to a buddy that fixes computers for a living and he couldn't get it working so I thought I was going to have to buy a new harddrive. This post fixed it surprisingly.

From: peraknowya on 01/18/2010
I FINALLY FOUND THE RIGHT SOLUTION! :-) AFTER HAVING THE EXACT SAME ISSUES AS EVERYONE HERE AND AFTER TRYING EVERYTHING ELSE I FINALLY TRIED SOMETHING THAT SOMEONE BELOW SAID...I WAS SO FRUSTRATED WITH THIS WHOLE THING BUT THIS WORKED FOR ME AND IM SURE IT WILL ALL WORK FOR YOU

From: Will on 11/02/2009
Running into this error attempting to install XP with SP3 on a Dell Inspiron B120 laptop with a CD+RW/DVD-ROM drive.
Trying to run regedit and sysdm.cpl at the command prompt didn't work on my computer. It wouldn't even run regedit, just gave an error message like "command could not be completed" or somesuch. typing sysdm.cpl brought up the control panel but then the device manager wouldn't open. It simply wouldn't do anything when clicking the device manager button.

Fortunately I read down through the solutions here and saw the advice to change the boot order. I had the CD as the first boot device, changed it to the third, so that first is HDD, second is floppy, third is CD and that worked. Thank you!!!


GIVE IT A TRY ;-) LIKE I SAID IT WORKED FOR ME AND IT SHOULD WORK FOR YOU...I ACTUALLY COULDNT BELIEVE I HADNT THOUGHT OF IT BEFORE

Hope it works for everyone else too.

Votes:

Rating: 0
Delete: 0
From: PedroSantos on 04/13/2010
Thanks Scott!! (06/09/2009)
Votes:

Rating: 0
Delete: 0
From: Vicki on 04/10/2010
I'm a 60 year old grandmother and want to thank you for being detailed in the instructions. I got it to load by changing the boot order and using the OS disk to finish installing. Thanks very much.
Votes:

Rating: 0
Delete: 0
From: joseph on 04/08/2010
Switching USB ports worked for me
Votes:

Rating: 0
Delete: 0
From: Piyush on 03/31/2010
I was having same problem and it was solved using a simple solution.

When you get
GlobalrootCdRom\I386 or CdRom\I386

Replace it with C:\I386 or D:\I386 or E:\I386 depending on where you are trying to put windows XP.
Then you will get several missing files messages and simply change as per above to let it find the files at C:\I386.
You might have to do it for 15-20 times and then you will be done with the problem.

Votes:

Rating: 0
Delete: 0
From: Jae on 03/05/2010
I have a Dell inspiron b130 and I am receiving the GLOBALROOT\DEVICE\CDROM0\I386 message. I put the HDD first, Diskette second, and third CDrom to see if it will start upon reboot and I still receive the same error message. When I try to setup with a floppy drive it says that the cdrom.sys file is corrupt. Is there any way to fix this problem? I am unable to start windows in safe mode, that's not an option. Is there a way to fix windows in windows command prompt? Thanks
Votes:

Rating: 0
Delete: 0
From: alex on 02/28/2010
GUYS THANK YOU SO MUCH !!!! THIS SOLVED ME THE PROBLEM !!!!

From: peraknowya on 01/18/2010
I FINALLY FOUND THE RIGHT SOLUTION! :-) AFTER HAVING THE EXACT SAME ISSUES AS EVERYONE HERE AND AFTER TRYING EVERYTHING ELSE I FINALLY TRIED SOMETHING THAT SOMEONE BELOW SAID...I WAS SO FRUSTRATED WITH THIS WHOLE THING BUT THIS WORKED FOR ME AND IM SURE IT WILL ALL WORK FOR YOU

From: Will on 11/02/2009
Running into this error attempting to install XP with SP3 on a Dell

Inspiron B120 laptop with a CD+RW/DVD-ROM drive.
Trying to run regedit and sysdm.cpl at the command prompt didn't work on my computer. It wouldn't even run regedit, just gave an error message like "command could not be completed" or somesuch. typing sysdm.cpl brought up the control panel but then the device manager wouldn't open. It simply wouldn't do anything when clicking the device manager button.

Fortunately I read down through the solutions here and saw the advice to change the boot order. I had the CD as the first boot device, changed it to the third, so that first is HDD, second is floppy, third is CD and that worked. Thank you!!!


GIVE IT A TRY ;-) LIKE I SAID IT WORKED FOR ME AND IT SHOULD WORK FOR YOU...I ACTUALLY COULDNT BELIEVE I HADNT THOUGHT OF IT BEFORE

Votes:

Rating: 0
Delete: 0
From: nenad4o on 02/21/2010
I have the same problem. Tried many solutions, but nothing.
Here is where i stuck:

- Get GLOBALROOT\DEVICE\CDROM0\I386 instead of a drive.
- Don't get "Press any key to boot from CD..." prompt.
- Can't start regedit.exe or Manage Hardware.

So any help?

Votes:

Rating: 0
Delete: 0
From: John on 02/19/2010
I tried all the solutions and this worked for me:

run autorun on the sp3 disk ( it wont finish)
change boot order so CDROM does not boot.
put setup disk, not sp3 disk in drive
reboot
the setup continues...

Linux is so much friendlier than this, I am really surprised after 5 years away from Windows at just how bad this is. Linux is supposed to be unfriendly, but not compared to Windows according to this thread.
(I just need one Windows box to run some proprietary software; it will dual boot or virtualize windows and I'll do verything else in Linux)

cheers
hope this helps

Votes:

Rating: 0
Delete: 0
From: nikki on 02/19/2010
i had the same problem with a laptop/notebook it was due to the cd/dvd not being picked up all i did was change the usb port i used and it worked straight away :) hope that helps somebody else good luck
Votes:

Rating: 0
Delete: 0
From: Atanas Yonchev on 02/18/2010
You are Gods guys, the way with the registry change worked for me ! Thanks and good luck .
Votes:

Rating: 0
Delete: 0
From: Larry on 02/17/2010
Unbelievable ... after hours of frustration, I slammed the CD door three times and hit the top deck of my laptop several times with my knuckles ... and it started up loading again. Every other suggestion failed including Terry's.
Votes:

Rating: 0
Delete: 0
From: PigeonPiss on 02/16/2010
Arjan - Your fix was a hit for me.
Kept asking for disk3. ThangX for sharing your find.
Votes:

Rating: 0
Delete: 0
From: Andrew on 02/15/2010
Amen to the comment: "terry 02/10/07...you rock."
Your directions were clear, and what's more, IT WORKED! Thanks for sharing your expertise.
I have a Dell Dimension 8200 and ran into this problem.
Terry's post and the post on 3/23/09 helped as well.
Votes:

Rating: 0
Delete: 0
From: Jorge on 02/15/2010
I was looking posible solutions but i got one, is it.
Change to other version windows XP only you need get other version because it has errors.

Good Luck Guys

Votes:

Rating: 0
Delete: 0
From: planet naku on 02/14/2010
same for me
Votes:

Rating: 0
Delete: 0
From: Arjan on 02/10/2010
This fix worked for me:
http://forums.techguy.org/windows-xp/298925-solved-file-asms-windows-xp.html


The machine is not communicating with the CD-ROM.

When the message appears, type: Shift+F10 to enter a command session.

Type: regedit.exe at the prompt.

Highlight the HKEY_LOCAL_MACHINE entry.

Go to the File menu and choose Load Hive.

Then, load %Windir%\System32\Config\System.sav
Give it a short name that you will remember, like "Test".

Then, find this key:
HKEY_LOCAL_MACHINE\Test\ControlSet1\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Delete UPPERFILTERS and LOWERFILTERS keys.

Do the same for ControlSet2 and any other numbered ControlSet keys you see.

Exit regedit.
__________________
Microsoft MVP
Windows Shell/User

Votes:

Rating: 0
Delete: 0
From: berricute2 on 02/10/2010
well...your advice isn't all that guys....kind of difficult to use the device manager when you get a message saying another program is being downloaded and it won't open.....so what then???
Votes:

Rating: 0
Delete: 0
From: Rainer on 02/09/2010 on 02/09/2010
THANK YOU STEVE !!!!. GREAT JOB & GOOD STUFF !!!!! Your Solution works for me very well for getting run my XP - Repair-installation error-free and without a hang, fixing the ASMS-problem ................

Steve on 09/18/2009
I too had been getting the dreaded 'asms' problem during Windows XP SP2 install, and Terrys fix regarding Device Manager got me half way there:
1) when prompted for the 'Asms' file hit shift+F10 to get to dos prompt
2)at prompt type "sysdm.cpl" which will take you to the system screen.
3) Click hardware tab then devices to take you to the device list
4) locate your CD drive and it may have a yellow error symbol over it
5)right click the CD drive and click properties
6)click the driver tab and click update driver
7)choose 'install driver from specific location'
8)click 'dont search I will choose'
9)choose the very first generic CD driver on the list and click "next".
After rebooting this seemed to solve my problem, my CD drive came back to life and it all worked - I had previously tried every fix known such as the official regedit, the re burning of the disc to a DVD but to no avail.
Try this tip and hopefully you should get somewhere

Votes:

Rating: 0
Delete: 0
From: Robert on 02/09/2010
After many failed attempts to get my Dell 2400 PC to get past the "ASMS" file needed problem, I accidentally stumbled upon a solution that worked for me. Don't ask me how this works...but it did for me. With the Dell operating system 'restore disc' in drive D:, and my bios setting set to boot to: IDE CD ROM first....I hit the ctrl, alt, del key just before the "ASMS" error message would appear, and to my utter amazement the operating system finished loading.

I hope this works!!

Votes:

Rating: 0
Delete: 0
From: dave on 01/21/2010
thank you scott, changing boot order in bios worked here too :)
Votes:

Rating: 0
Delete: 0
From: jb on 01/20/2010
to clarify read scott's post on 6/9/2009
Votes:

Rating: 0
Delete: 0
From: jb on 01/20/2010
scott is a genius. changed boot order. no problem.
Votes:

Rating: 0
Delete: 0
From: Matt on 01/20/2010
Please Please help!

I tried the things on here.

regedit.exe could not be found

sysdm.cpl opened but device manager will not open.

tried to do a clean install overwriting the old partition

Votes:

Rating: 0
Delete: 0
From: Rhonda on 01/19/2010
I have tried every one of these suggestions, none of them have worked. This has been going on for months....totally frustrated!
Votes:

Rating: 0
Delete: 0
From: peraknowya on 01/18/2010
I FINALLY FOUND THE RIGHT SOLUTION! :-) AFTER HAVING THE EXACT SAME ISSUES AS EVERYONE HERE AND AFTER TRYING EVERYTHING ELSE I FINALLY TRIED SOMETHING THAT SOMEONE BELOW SAID...I WAS SO FRUSTRATED WITH THIS WHOLE THING BUT THIS WORKED FOR ME AND IM SURE IT WILL ALL WORK FOR YOU

From: Will on 11/02/2009
Running into this error attempting to install XP with SP3 on a Dell Inspiron B120 laptop with a CD+RW/DVD-ROM drive.
Trying to run regedit and sysdm.cpl at the command prompt didn't work on my computer. It wouldn't even run regedit, just gave an error message like "command could not be completed" or somesuch. typing sysdm.cpl brought up the control panel but then the device manager wouldn't open. It simply wouldn't do anything when clicking the device manager button.

Fortunately I read down through the solutions here and saw the advice to change the boot order. I had the CD as the first boot device, changed it to the third, so that first is HDD, second is floppy, third is CD and that worked. Thank you!!!


GIVE IT A TRY ;-) LIKE I SAID IT WORKED FOR ME AND IT SHOULD WORK FOR YOU...I ACTUALLY COULDNT BELIEVE I HADNT THOUGHT OF IT BEFORE

Votes:

Rating: 0
Delete: 0
From: Brenden on 01/12/2010
Hello all,

Just to add what ive found w/ this error...

I was trying to reformat a relatives pc w/ the dell rescue disc that came with it and got this same error where it wants XP home SP2 disc cause it cannot find some file ASMS and after looking all over the internet i found someone who said they just opened and took the cd and then put the same cd back in and it continued the setup.

I tried it just for shits and giggles and sure enough it worked.
Dont ask me why or how but do try it and you might be plesently suprised.

Good luck!!

-Brenden

Votes:

Rating: 0
Delete: 0
From: bbzing on 01/11/2010
right lads read half way down this page and basicly yeah this is hell and a half to get through. what worked fo rme was swpa the dvd or cd drive and no more problems. theoreticly u could use methods such a scopy the files to a sb drive or another hard disk drive or other method of data storage. this is ur best bet imo becuase i tryed the other methods like accessing the device manager and the xcop function biut as the driv esould not be detected in the first place that also failed. perhapps a bios update would fix the problem for peopes drive that dont work but i dont got the corage to try a bios update yet as i dont like the risk of needing toreplace my motherboard as i dont have dual bios... i dont know who was the first person to sugest sucha simple thing as u simply swap ur drive but to taht man much respect is due something so simple and yet easyly overlooked .. gd man taht man! and to any microsoft representative that may ever read this.. u fail ecpily!
Votes:

Rating: 0
Delete: 0
From: Anish on 01/01/2010
From: anishp83@gmail.com on 01/01/2010
if msg appears that "asms file" needed plz insert xp setup cd
Press shift+f10 to go to dos mode
copy all files in Windows xp setup cd Using Xcopy

To copy all the files and subdirectories (including any empty subdirectories) from drive A to drive B, type:
xcopy a: d: /s /e

a: is your cd rom drive (source) contains XP setup cd
d: any drive destination


then in copy from dialogbox type the location of copied files
[here d:i386]
i forgot to one more thing u have to type the location more than few times when dialog appears

Votes:

Rating: 0
Delete: 0
From: anishp83@gmail.com on 01/01/2010
if msg appears that "asms file" needed plz insert xp setup cd
Press shift+f10 to go to dos mode
copy all files in Windows xp setup cd Using Xcopy


To copy all the files and subdirectories (including any empty subdirectories) from drive A to drive B, type:
xcopy a: b: /s /e

a: is your cd rom drive (source) contains XP setup cd
b: any drive destination


then in copy from dialogbox type the location of copied files
[here d:i386]
i forgot to one more thing u have to type the location more than few times when dialog appears

Votes:

Rating: 0
Delete: 0
From: anishp83@gmail.com on 01/01/2010
if msg appears that "asms file" needed plz insert xp setup cd
Press shift+f10 to go to dos mode

copy all files in Windows xp setup cd Using Xcopy


To copy all the files and subdirectories (including any empty subdirectories) from drive A to drive B, type:
xcopy a: b: /s /e

a: is your cd rom drive (source) contains XP setup cd
b: any drive destination


then in copy from dialogbox type the location of copied files
[here d:i386]

Votes:

Rating: 0
Delete: 0
From: McBenney on 12/31/2009
Replaced my DVD drive with an older model and installation worked fine. None of the other solutions posted worked for me. Best of luck.
Votes:

Rating: 0
Delete: 0
From: Phil on 12/11/2009
TERRY FTW!!
Votes:

Rating: 0
Delete: 0
From: James on 12/09/2009
Well, i fix it just burning the windows xp cd with another burner program, Free ISO BURNER.

Votes:

Rating: 0
Delete: 0
From: sally on 12/05/2009
i was totally intimidated and discouraged to see all the long complicated solutions to the problem. tried will's simple instructions to change the boot order and it worked! THANK YOU!!!!!!!!
Votes:

Rating: 0
Delete: 0
From: Omar on 12/01/2009
THANK YOU STEVE FOR YOUR SOLUTION! I've been working on this for weeks and finally got it to work after going into device manager and updating the drivers to get Windows to locate the CD-Rom

Steve on 09/18/2009
I too had been getting the dreaded 'asms' problem during Windows XP SP2 install, and Terrys fix regarding Device Manager got me half way there:

1) when prompted for the 'Asms' file hit shift+F10 to get to dos prompt

2)at prompt type "sysdm.cpl" which will take you to the system screen.

3) Click hardware tab then devices to take you to the device list

4) locate your CD drive and it may have a yellow error symbol over it

5)right click the CD drive and click properties

6)click the driver tab and click update driver

7)choose 'install driver from specific location'

8)click 'dont search I will choose'

9)choose the very first generic CD driver on the list and click "next".

After rebooting this seemed to solve my problem, my CD drive came back to life and it all worked - I had previously tried every fix known such as the official regedit, the re burning of the disc to a DVD but to no avail.

Try this tip and hopefully you should get somewhere :)

Votes:

Rating: 0
Delete: 0
From: josh on 11/19/2009
hi, really old thread i know but this problem still exists..
using Nlited XP w/ SP3 and WinToFlash, on a asus eeepc (the first ones),
the fix for me was:

press F2 for BIOS, set 'OS Installation' to STARTED
go through step 1 (text install)
reboot
press F2 for BIOS, set 'OS Installation' to FINISHED
go through 2nd part of install (GUI install).

also i created my USB key with windows 7 instead of vista ..
this problem drove me MAD !!!!
(now it's on to the 'product id you entered was invalid' problem !)

Votes:

Rating: 0
Delete: 0
From: Will on 11/02/2009
Running into this error attempting to install XP with SP3 on a Dell Inspiron B120 laptop with a CD+RW/DVD-ROM drive.

Trying to run regedit and sysdm.cpl at the command prompt didn't work on my computer. It wouldn't even run regedit, just gave an error message like "command could not be completed" or somesuch. typing sysdm.cpl brought up the control panel but then the device manager wouldn't open. It simply wouldn't do anything when clicking the device manager button.

Fortunately I read down through the solutions here and saw the advice to change the boot order. I had the CD as the first boot device, changed it to the third, so that first is HDD, second is floppy, third is CD and that worked. Thank you!!!

Votes:

Rating: 0
Delete: 0
From: Dee on 10/26/2009
Thanks:

It led me to the reason my install was getting stuck one asms thing. I removed the DVD drives (IDE) previously installed and installed two DVD/RW's (SATA2)... I had to temporarily hook-up an old IDE DVD drive to complete the install and all was good.

Votes:

Rating: 0
Delete: 0
From: AGRYAN on 10/23/2009
SOMEBODY HELP ME!!!!
I GOT HANG...........


PLEASE HELP ME HOW TO RESTORE THE REBOOT!!!!!

Votes:

Rating: 0
Delete: 0
From: Amanda on 10/19/2009
TERRY IS A GOD! I have tried for 4 days to get round this and eventually had to borrow a laptop to search for the solution. I hope Terry doesn't mind but I copy his solution here for ease for future generations of "asms" searchers:

From: Terry on 02/10/2007
Follow the Microsoft instructions fron the "support/microsoft" link above, but do the things that microsoft DID NOT tell you.
Forget disconnecting drives or trying 'older' CD-ROMS.

When the "File 'asms'... " problem occurs, press 'SHIFT F10' for DOS

Type regedit.exe then 'Enter' key

Scroll down and click to highlight HKEY_LOCAL_MACHINE (must be highlighted!)

Up top L/H side click 'File', then click 'Load Hive'

A window box will appear and, in there, type

%Windir%\System32\Config\System.sav click 'Enter'

When prompted for a name, type Test

Locate and then click the following key:
HKEY_LOCAL_MACHINE\Test\ControlSet1\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}


Delete the UPPERFILTERS and LOWERFILTERS registry keys by left click highlight, right click 'delete' + (are you sure) buttons.

You may have to do this again if there are any "..\Test\Controlxxx\control\Class" entries apart from ..ControlSet001\

Either way, up top left click 'File' , then click 'Exit'

The Microsoft site says the following:................................

If the path in the error message is the correct drive letter for the CD-ROM drive, click OK to continue the Setup program. ..................................................

I did not find that this worked, so I just "Cancel" 'd out and the system restarted in the setup as before "" DO NOT PRESS ANY KEYS "" Wait until Setup does it's work: it gets to the same point, but now, with the registry key changes, it will recognise the CD/DVD ROM drive.

Votes:

Rating: 0
Delete: 0
From: armando tx on 10/12/2009
I tried all the sugestions on this forum,with no results finally i change the dvd drive to an old dvd rom that was in an old computer.
AND IT WORK...!!!!!!!!!!!24 HOURS LATER......THANK GOD

SO IF YALL HAVEN'T TRIED THAT PLEASE DO..

Votes:

Rating: 0
Delete: 0
From: geekboy_v1.1 on 09/24/2009
Originally, I came across this problem after cleaning a virus off a HP Pavillion. The boot process failed and gave me a blue screen of death. Never fun. After trying various attempts (new dvd drive, another xp disk, loading a generic cd-rom driver), I happened across this forum and found Terry's fix from back in '07.

I used the registry fix he suggested, loaded his Test Hive Profile and after a reboot, the machine then accepted the dvd-drive as a working device. For those of you with newer computers that would prefer to try a software fix before a hardware fix attempt, try Terry's registry edit suggestions. They were right on, for my particular situation.

Votes:

Rating: 0
Delete: 0
From: Steve on 09/18/2009
I too had been getting the dreaded 'asms' problem during Windows XP SP2 install, and Terrys fix regarding Device Manager got me half way there:

1) when prompted for the 'Asms' file hit shift+F10 to get to dos prompt

2)at prompt type "sysdm.cpl" which will take you to the system screen.

3) Click hardware tab then devices to take you to the device list

4) locate your CD drive and it may have a yellow error symbol over it

5)right click the CD drive and click properties

6)click the driver tab and click update driver

7)choose 'install driver from specific location'

8)click 'dont search I will choose'

9)choose the very first generic CD driver on the list and click "next".

After rebooting this seemed to solve my problem, my CD drive came back to life and it all worked - I had previously tried every fix known such as the official regedit, the re burning of the disc to a DVD but to no avail.

Try this tip and hopefully you should get somewhere :)

Votes:

Rating: 0
Delete: 0
From: Barry on 09/07/2009
I got it to work! I tried removing the upperfilters, etc. but that did not help. I used David's instructions from 9/26/2007. Shift+F10 to DOS. Then type sysdm.cpl. Go to Device Manager. The CD-Rom drive was in fact DISABLED! I enabled it, and it is all good now! Thanks!
Votes:

Rating: 0
Delete: 0
From: Kevin on 09/07/2009
Had the same WIN XP problem. Tim's solution from 2/07 worked great!

Thnaks.

Now I have to fix the issue that caused me to reinstall Windows XP...installing my Blackberry device utilities.

Votes:

Rating: 0
Delete: 0
From: cody on 09/02/2009
i tried a bunch of different scenarios, but the one for me that worked was easy:

set your bios to boot up in this order:

floppy, then harddrive, then cd player.

after I did that, it installed perfectly.

good luck!

Votes:

Rating: 0
Delete: 0
From: Tabasco on 08/11/2009
WOW! Thanks Terry....your solution save yet another person's bacon.

Votes:

Rating: 0
Delete: 0
From: Deji on 08/07/2009
I had a similar problem. All I did was to reboot and press F2 (Dell PC - Function key option varies per vendor) to boot to BIOS setting. Change your boot sequence from CD/DVD ROM to Internal HDD (Hard Drive). Save and exit. It will work fine since all the files were intinially copied to your hard drive.
Votes:

Rating: 0
Delete: 0
From: bobk on 08/06/2009
the fix from terry on 2/07 worked fine. during repair install I was getting the globalroot\device\... error. Did the fix as listed and restarted the pc and all worked as it should and install completed.
Thanks
Votes:

Rating: 0
Delete: 0
From: MELISSA on 08/03/2009
Doggiedoc - Same issue - Using XP on a mac using Boot Camp. I would like to get further info from you if possible. Reply on this forum so I know you are still there and I'll ask my questions.
Votes:

Rating: 0
Delete: 0
From: doggiedoc on 08/01/2009
Well, none of the replies have been helpful for me since my problem is an XP installation on a Mac BootCamp partition. My solution was to boot into Mac OS and install NTFS-3g to enable read/write capability for NTFS under Mac OS from: http://www.ntfs-3g.org/

I was then able to copy the entire directory to c:\ without problems. The only hitch is that everytime the windows installer needs a file it still prompts for GOBAL..*** You just have to cut and past the C:\"directory name"\I386 at each prompt, where "directory name" is the folder you copied the files from the install cd to.

Currently the install/repair appears to be proceeding as expected.

Hope this helps somebody.

Doc

Votes:

Rating: 0
Delete: 0
From: Shakobee on 07/31/2009
THIS ACCTUALLY WORKS!!!!

I did everything that this post and a whole bunch of others. where you had to do somehting with the registry and stuff. Non of it worked for me. What i ended up doing is take the HD to a different computer out of my house (my school) put the HD in one computer at my school and just installed windows and it went just fine.

Votes:

Rating: 0
Delete: 0
From: Merry on 07/21/2009
Thanks Terry

followed your instructions and it worked, even with a sata dvd drive

I was unsure as to what to do with this error until I found this
forum and read all the other replies and decided what have I got to lose

Thanks again

Votes:

Rating: 0
Delete: 0
From: Jet8 on 07/21/2009
Thanks Terry,
Your fix from way back in 2007 did the job.
It seems my registry was corrupt and the CD-Rom was not being recogised (hence the need for a repair)


Good Onya,,,,,bloke,,,,saved my bacon!!!!

Votes:

Rating: 0
Delete: 0
From: Rick on 07/14/2009
Teds reply on 05/17/2007 did it for me.
simply leave the Install CD out until prompted.
Thanks Ted!
Votes:

Rating: 0
Delete: 0
From: Curt on 06/16/2009
Terry's solution (posted 3/22/08) worked for me as well.

I received the ams error during a repair install of WinXP Home. My CD drive began misbehaving (constantly ejecting with or without a CD in it), and I unplugged / rebooted a few times to try resuming the setup. CD Drive issues prevented me from loading any CD... I uninstalled the drive using Terry's method, rebooted, and Windows rediscovered the drive. Themn, I was able to load my Reinstallation CD and everything worked fine from then on.

Votes:

Rating: 0
Delete: 0
From: Scott on 06/09/2009
This same problem happened to me on many PC's (Dell)

When the error displays, and asks for the CD. Just click cancel and restart the PC. Make sure your BIOS boot order is Floppy-->CD-ROM-->HDD.

Dont press anything when it says "Press any key..." Let Windows Setup restart, thats it....

Done and Done...simple huh!?

Votes:

Rating: 0
Delete: 0
From: Zack on 06/09/2009
Thank you Terry very much for your post on 02/10/2007. It fixed my problem.
Votes:

Rating: 0
Delete: 0
From: Lings on 06/05/2009
i tried all the ideas posted in here and then some~!~!~!

either you are all a bunch of bull shitters or i will buy a gun and drill the cr@p out of this pc!!!!!!!!!!!!!

i had it with this bloody error!!
i cant understand it as i used the cds to test on another pc and it works fine!!
if i do a fresh install then that also works fine but if i try a REPAIR which i NEED TO DO then the bloody thing bombs!!!!!!!

all the advice sucked!!

Lings

Votes:

Rating: 0
Delete: 0
From: Lings on 06/05/2009
i tried all the ideas posted in here and then some~!~!~!

either you are all a bunch of bull shitters or i will buy a gun and drill the cr@p out of this pc!!!!!!!!!!!!!

i had it with this bloody error!!
i cant understand it as i used the cds to test on another pc and it works fine!!
if i do a fresh install then that also works fine but if i try a reair which i NEED TO DO then the bloody thing bombs!!!!!!!

all the advice sucked!!

Lings

Votes:

Rating: 0
Delete: 0
From: stewart on 05/28/2009
FYI, I was trying to do a repair procedure from an XP SP2 install disc for a Dell 1300 laptop and encountered ASMS problem. Terry's solution dated 02/10/2007 on the bottom of this blog/post did the trick. Thank you so much all for contributing your answers!
SJ
Votes:

Rating: 0
Delete: 0
From: Latino on 05/13/2009
Thanks so Much TERRY, your solution is a correct.
Votes:

Rating: 0
Delete: 0
From: Tosh on 04/23/2009
Whooo hoooo - Terry, you're da man, that worked like a bomb (2 years later)
Votes:

Rating: 0
Delete: 0
From: Hemant on 04/03/2009
Thanks Terry (02/10/2007)

Your Solution works for me.


Votes:

Rating: 0
Delete: 0
From: Luke on 03/24/2009
Amen to the comment: "terry 02/10/07...you rock."

Your directions were clear, and what's more, IT WORKED! Thanks for sharing your expertise.

Votes:

Rating: 0
Delete: 0
From: Patrick on 03/23/2009
Check this out; i'm hitting this problem extremely hard. i'm using an Asus EeePC (BIG waste of money) and upon trying to upgrade from xp home to pro, at 39 minutes left i get the asms problem. but here's the catch, the Eeepc DOESN'T HAVE a built in cdrw drive. I have to use a USB drive, and using a combination of Terry's 2/10/2007 and starting the set up w/ no disc and putting it in when the error occurred, IT WORKED!!
Votes:

Rating: 0
Delete: 0
From: ken on 03/18/2009
thanks guyz, after reading most of the responses here, i did two things: 1. i removed the newly fixed hardware and 2. went to boot to select cd drive as the boot drive.
Then i inserted the installation CD and bingo!!!!
It was a smooth ride.
Votes:

Rating: 0
Delete: 0
From: Mark on 03/17/2009

HERE IS WHAT WORKED FOR ME:

I removed the XP SP2 CD I created a while ago that was giving me the error and I put in the XP CD. It spun up and the error message went away and the installation worked normally.

I then put in the XP SP2 CD after I loaded all the motherboard drivers and double clicked the exe file on the CD and I upgraded to SP 2 normally.

-Mark.

Votes:

Rating: 0
Delete: 0
From: Kevin on 03/11/2009
I was getting the GLOBALROOT\DEVICE\CDROM0\I386\ams message when trying to freshly install winxp sp1 on to a new system.

I noticed that my cd-rom was unresponsive during the gui stage. All I had to do was change the boot order in bios to boot from hard drive first rather than the cdrom.

So my install steps were:
1) Set bios to boot from cd first to initiate winxp install (then format, partition, blah blah..)
2)System reboots
3)Get the GLOBALROOT\DEVICE\CDROM0\I386\ams error at the install GUI - click cancel (system restarts)
4) set bios to boot FROM HDD first
5) system then boots back into gui and restarts winxp installation and actually works this time!

Votes:

Rating: 0
Delete: 0
From: Jeremy on 03/05/2009
Steve - you are the greatest. I have been struggling with this ASMS problem for hours. The volume tab was the key! Pressed populate and finally it works!
Votes:

Rating: 0
Delete: 0
From: dan on 02/28/2009
terry 02/10/07...you rock...only thing that worked was ur idea...thank you u have no idea!!!!!!
Votes:

Rating: 0
Delete: 0
From: pietje on 02/10/2009
i had the same problem
but the only thing i had to do was
place the dvd in an other dvd-player

problem solved

Votes:

Rating: 0
Delete: 0
From: MrCope on 02/05/2009
Yes! I have tried everything said in this forum and finally after 4days trial and error the one thing that helped me getting past the "i/o device error" was to burn my XP-installation cd with PowerISO 4.3 at lowest speed (just to make sure everything burned in correctly) instead of f***ing NERO! After I had burned the disk I started all over instead of just hitting R for Recovery. Have never been so glad in my life when I realized I got past the fuckuppoint!

Hope you with the same error get past it asap cause it's a real boost when you do so!

brgds/
Martin

Votes:

Rating: 0
Delete: 0
From: Fred on 01/31/2009
Terry's fix from 2/10/2007 worked! Why an added HIVE called Test worked I do not know but it worked.

Thanks!

Votes:

Rating: 0
Delete: 0
From: Geo87 on 01/20/2009
THE VERY SIMPLE SOLUTION From: Michael on 05/22/2007
WORKED FOR ME ON THE SAME ERROR.

THANKS MICHAEL, YOU SAVED ME A LOT OF TIME

Votes:

Rating: 0
Delete: 0
From: alfadesperate on 01/18/2009
I had this FK problem for 3 days now, after trying almost everythig i found at websites,....FINALLY it was solved!!!!

Jerry's solution on 03/22/2008 at this webpage

thank you man.... you are tne one!!!!!!!

Votes:

Rating: 0
Delete: 0
From: Chris on 01/12/2009
I fixed mine too. I took my copy of windows XP SP2 and my computer and I hucked it out the window, then went to apple.com and bought a laptop with parallels.

Votes:

Rating: 0
Delete: 0
From: Peter on 01/11/2009
I have been fighting with this same issue for two days with zero success. Attempting to install WindowsXP Professional on a brand new Dell Mini laptop and continually running into this error. Have tried EVERTHING -- i.e. different USB DVD drives, different media, all of the tips and recommendations posted here and such. NOTHING. I'm stuck.
Additional suggestions would be GREALTY appreciated. Thanks !!
Votes:

Rating: 0
Delete: 0
From: gtewifi.com on 01/11/2009
I was doing a xp repair. I almosst said screw it and fdisk ... However, I found this post. Terry gets my vote ... it worked for me. Thankyou Terry and the others who suggested that one should try it.

John

Votes:

Rating: 0
Delete: 0
From: Toddster on 01/06/2009
Asms Spasms
What a beotch this problem is! Here's how I got it to work: had to copy the asms folder to a CF Card which I plugged into a card reader, which I plugged into a usb port. Then when it went into spasms asking for asms, I typed in e:/i386 and it was ok. Restarted and it asked for another file which I also copied onto the CF card. After it spassed out again I finally removed the cd drive and switched the jumper to slave. Then it couldn't find soundman.exe, at which point my mouse stopped working so I hit escape, and escape again, and escape yet once more... It's a good thing I have 3 cd drives, CF card, thumbdrives, and multiple xp installations discs. What crappy reason to stay to 7 in the morning!
Votes:

Rating: 0
Delete: 0
From: S3KA on 01/05/2009
This method worked for me:

Related URL for this problem in MS Website: http://support.microsoft.com/kb/311755

Wen you received the popup msg saying "The file 'Asms' on Windows XP Professional CD-ROM is needed" error message' do the following.

Just press the CD/DVD drive open button so that the cd/dvd tray comes out. Then just push the tray inside. This makes the CD/DVD drive active to the installation!

Hope this helps!

Votes:

Rating: 0
Delete: 0
From: John on 01/02/2009
Problems Installing Windows XP 1-2-2009

I have started over many many times and have tried dozens or hundreds of changes over the last 7 weeks. The primary cure turned out to be:

Power down, turn off the power supply toggle switch, unplug it from the wall for a few seconds, let it all sit quietly in time-out ;-) for at least two hours, and only then, turn the toggle switch back on and restart the computer, before starting a Windows installation and before resuming a Windows installation that stopped with the request “The file ‘asms’ on Windows XP Home Edition Service Patch 2 disc is needed … please insert the Windows XP disc ... “.

Things I tried that mostly didn’t work:

-  Microsoft 307654 Recovery Console fix
-  Microsoft 311755 Regedit fix of Loading Hive %Windir%\System32\Config\system.sav, ….
-  Different BIOS settings
-  Reset the BIOS
-  Flash the BIOS
-  Different SATA hard drives
-  Load Windows on an IDE hard drive with Windows with the intent of copying the asms folder onto the SATA boot drives
-  Burn the asms folder onto a blank disc and put it into the CD drive when Windows asks for the ‘asms’ file
-  New CD drive
-  New motherboard
-  Measured/verified the power supply at P/S manufacturer
-  Cleaned the XP disk with soap and warm water
-  Polished the XP disk (in radial direction) with Brasso (this actually worked for eliminating the problem of Installation saying it can’t read a certain file, except, of course, the ‘asms’ file/folder)
-  Two other XP disks
-  Starting from scratch many times: boot with Win XP Retail/OEM (SP2) disk, F10 (for my particular RAID chipset) to delete and recreate RAID array, F6 to install RAID drivers and HDD controller, create partition, non-quick format the partition, install Win XP until it hangs, gives me the BSoD or gives me an error message, usually “The file ‘asms’ on Windows XP Home Edition Service Patch 2 disc is needed … “, or "NTDLR is missing...")

Votes:

Rating: 0
Delete: 0
From: Doug on 12/13/2008
i switched out my cd drive and everything worked no problem
Votes:

Rating: 0
Delete: 0
From: Jody on 12/03/2008
What worked for me was to enter e:\i386 everytime the prompt came up. Had to do this for about 15 to 20 different files, but eventually I got everything loaded.
Votes:

Rating: 0
Delete: 0
From: Larry on 11/27/2008
I solved the problem by forcing a power off (by holding the power button for about 10 seconds) and then powering up again (with the XP install disk in the CD-ROM drive). On startup Windows asked where I wanted to boot from and I selected the CD-ROM drive and setup continued from there.

I didn’t have the problem where the keyboard and mouse weren’t recognized.

Votes:

Rating: 0
Delete: 0
From: Rob on 11/24/2008
lol i cant believe this, i have tried to fix this problem by attempting nearly every solution given on this page, been messing around for about 3 hours.

All i did was kept putting in a different xp disc ( i have a few) on the search for the asms file section, and eventually it decided to load, with the same disc i tried earlier about 10 times, i swear computers have a mind of their own sometimes.

Votes:

Rating: 0
Delete: 0
From: michel on 10/31/2008
same problem for me, here' s how I fixed it..

I removed my windows xp service pack 3 disk and replaced it with a copy of windows xp pro without service pack. rebooted. installation gave a message to insert windows xp service pack 3 disk. I reinserted the correct disk, and installation process continued normally and I was able to install. Weird...I know...but it worked for me.

Votes:

Rating: 0
Delete: 0
From: Andy on 10/31/2008
After trying many solutions in this list and from other sites, here is what worked for me:

I simply went into the BIOS by pressing F2 and changed the boot sequence. Instead of having the internal hard drive of my laptop boot first, I had it so that the CD rom would boot first. I remember switching the boot sequence a few times, actually, but on the third try, it worked.

This is a trial and error solution that added only about 15 minutes to the overall installation.

Give this a try, beginners! You will find that my solution is best. ALL YOUR BASE ARE BELONG TO US!!!

Votes:

Rating: 0
Delete: 0
From: Steve on 10/17/2008
Problem is definitely defined in Microsoft KB 311755.

Check to make sure your CD-ROM is ENABLED in Device Manager, (sysdm.cpl) and populate the Volumes tab to check your drive letter.

Votes:

Rating: 0
Delete: 0
From: za on 09/23/2008
hello are u trying to load windows or install it?
there is a big difference u know

anyway
u cant install from a corrupt cd
if ur cd/dvd device is working fine
plz double check
then u are trying to install os from a corrupted media cd/dvd
crc checks are generated when some hash keys dont match
plz install from a cd/dvd that does not physical damage
and or data error due to multiple use/exposer to heat or execcisive moisture wil damage cd/dvd media

if u had burned this media cd/dvd
ensure that it is from a relibly working source
and also it is an exact copy

ensure u have used u ( image project copy option) if from nero

if alcohol 120% (copy option) would do just fine

for nero visit

http://www.nero.com/enu/promo-buy-nero8.html?NeroSID=73e33c53b9cc0058eba2db366a3de06f

for alcohol visit

http://www.alcohol-soft.com/

hope it helps

+sha za labs+


Votes:

Rating: 0
Delete: 0
From: Mike on 09/18/2008
Hey, I did all of this and now my mouse and keyboard won't work to select anything and still have the "asms" error?? Thanks for the help if anyone can.
Votes:

Rating: 0
Delete: 0
From: john on 09/10/2008
Fixed - at least for me
Same issue; new Dell bought last week,tried some of the other suggestions didnt work for me,figured it must be an issue whereby the Dell DVD drive cant read my CDR ( Burnt from my recently downloaded windows Volume license ISO copy of XP )
FIX :
I disconnected the internal DVD drive ( power and SATA cable )
Connected a USB CD Drive

Booted from the USB CD Drive , installed off that.
Upon completion, shut down removed the USB drive ,reconnected the internal drive.

All now fine

Votes:

Rating: 0
Delete: 0
From: Sam on 09/04/2008
After installing Norton Antivirus i resarted the PC.But everytime
it stopped at the screen start windows normally,Run windows in safe mode etc.I was not able to boot and access the C,D drives.

I finally tried repairing windows xp.During repairing i got prompts
like Retry,Abort.I was able to continue the repair after 34 min.
the system restarted and i saw the win xp logo and then a blue
screen "Setup is being restarted...............
and then Fatal error messge box:Installation failed Error:d:\1386\asms
one of the components that windows needs to continue setup could not be installed
Click ok to view system log file.When i clicked ok then i read that
"Internal setup data structures are corrupted phase(0)"

I tried another win xp cd but every time same error prompts.Need help to resolve.

Votes:

Rating: 0
Delete: 0
From: Jeff L on 08/30/2008
I tried Terry' solution from 2/10/07], but when I entered regedit.exe I recieved the message, "The system cannot execute the specific program." I tried this in all 3 of the following directories:

c:\
C:\Windows
C:\Windows\system32 [this is the one the computer defaults to]

Any suggestions from anyone?
Thanks.
Jeff

Votes:

Rating: 0
Delete: 0
From: Justin on 08/24/2008
Had to do a repair re-installation of an XP system (DELL) when the usual global root/../asms error came out. Keyboard was also not working during the set up.

I worked around this (after trying many other things) by removing the HDD and putting it into a 3.5 inch external hard disk enclosure.

I then hooked it up to a working PC (ie. via a USB port) and copied all the i386 folder from the XP installation CD to this HDD. After that, I returned the HDD to the original PC and the installation could proceed on.. more or less.

Hope this helps

Votes:

Rating: 0
Delete: 0
From: Devin on 08/21/2008
Same problem on a fresh re-install of xp pro (but since the original install, I changed CDRW drives.

I solved this by simply removing the CDRW from the list of boot devices in BIOS. Currently the harddrive is the only boot device.

Votes:

Rating: 0
Delete: 0
From: Alex on 08/17/2008
Same problem. But I can't even press SHIFT+F10 because my keyboard and mouse (non-usb) are disabled.
Need help... :(
Votes:

Rating: 0
Delete: 0
From: BCFC on 08/16/2008
I KNOW THE PROBLEM TO THIS I JUST FIXED IT.
WHAT I HAD TO DO WAS WHEN REFORMATTING,WAS TO CHANGE THE IN THE BOOT MENU F2 BOOT SEQUENCE,AND CHANGE MY BOOT MENU TO CD DRIVE TO BE ABLE TO READ FROM THE DISC IN ORDER TO REFORMAT.I THEN TRIED TO LOAD THE XP INSTALLATION DISC AND GOT THAT MESSAGE WE ARE ALL FUSSIN ABOUT ASM FILES BLAH BLAH!!!!
SO AFTER A LITTLE THINKING I WENT BACK TO THE BOOT MENU F2 (WHEN PC REBOOTS) AND CHANGED THE BOOT SEQUENCE TO DISKETTE DRIVE ETC JUST TO MAKE SURE IT WASNT READING FROM THE CD UPON BOOT.
WELL AS I SAY IT WORKED FOR ME,IT COULD ALSO WORK FOR YOU TOO
Votes:

Rating: 0
Delete: 0
From: Adam on 08/08/2008
Why is everyone looking for another solution. Terry's post works just fine and it was so easy. Burning CDs is much more time consuming and a hassle.
Votes:

Rating: 0
Delete: 0
From: Nick on 07/06/2008
ok heres whats going on i got 2 drives there both 200gb i raided them to raid 0 so they now 400gb they been raided for like 2 years now i just had vista on there i wanted to format and put xp on there its coming up with a error data error (cyclic redundancy check ) . fatal error installation failed:d:\1386\asms


i tried several xp corp disks i had same problem cdrw is the master and the dvdrw is the slave

i got another ? how do unraid a raid config to make them 2 diffrent drives

please respond to me @ nicktheone1234@yahoo.com

Votes:

Rating: 0
Delete: 0
From: toto on 05/28/2008
I had a same problem.

Please burn cd with POWERISO

the ultraiso and nero do not work

Votes:

Rating: 0
Delete: 0
From: SFMarkH on 05/24/2008
Another "YEAH" for Terry's solution on 2/10/2007. It saved my ass after trying many other things. THANKS!!!
Votes:

Rating: 0
Delete: 0
From: Marc on 05/22/2008
I had same problem. After ordering a new Hard Drive as old one died, I couldn't get past the D;\i386\asms part when installing fresh copy of Windows XP Pro, finally after reading this thread, all it took was for me to burn the install disc using MagicISO instead of Nero and it worked flawlessly first time!! Thanks for help!
Votes:

Rating: 0
Delete: 0
From: drGeek on 05/07/2008
Hi,

Here is one solution to the problem. On another computer copy the /I386/asms directory to a blank cd using windows built in copy. The problem seems to be found in the cd reader in the computer you are trying to install it in. When you allow setup to load, click "X" to close the error box and setup will ask you for your xp disk. Swap the cd with the asms directory in and let setup copy the files, then swap it for the xp disk when it asks again.
This solved my problem pretty easily after a lot of hair pulling!!
Best wishes

Votes:

Rating: 0
Delete: 0
From: Shenyu on 05/01/2008
I tried burning it with Nero 3, 4 times, all failed. Burning with Alcohol 120% did not work either. Finally I burned it with PowerISO, worked like a charm.
Votes:

Rating: 0
Delete: 0
From: ESCA on 04/20/2008
Thanks for all in this forum.....to fix this problem try using another cd/dvd drive.......simple as that. It is a read problem
Votes:

Rating: 0
Delete: 0
From: Jimbo on 04/16/2008
I had this problem. I've been trying (on my third attempt) to get a nLite cut down version installed on my 3epc.

What I did was to copy the i386 directory that nLite had generated (or the i386 in your slipstreamed folder) onto an sd card, this is recognised as d: and so every time it asked for a file from GLOBALROOT . . . I entered d:\i386. It asked for about 20 files and just as I was wondering how many more, it finished. It's onto the installing devices at the moment.

The MS solution using regedit didn't work because regedit wasn't there and regedt32 didn't work.

J

Votes:

Rating: 0
Delete: 0
From: TL on 04/09/2008
I had this problem "fatal error parameter is incorrect e:\i386\asms" when installing XP Pro SP2 on a Dell Dimension 4700. Was using a burned copy of a retail version. When it came up and ask for the files, I took the disk out and inserted a Student Edition disk, and it was able to read ok from it. Once it was done with the disk for awhile (watch for when your cd drive stops; usually at the Installing Devices part) then I put the burned disk back in and used it for the remainder of the install. So, to recap, if you have other XP disks available, try using them just long enought to get over the hump, but make sure you put the first disk you started the installation with in, since different XP keys (ie OEM, Retail, Upgrade, Academic) are not compatible.
Votes:

Rating: 0
Delete: 0
From: chris on 04/08/2008
I just used a different CD after trying most of the solutions below without success, and it worked.
Votes:

Rating: 0
Delete: 0
From: Chris on 04/02/2008
I used another copy of WINDOWS and somehow it worked... it was SP3 and gave me the asms, but then asked for some other file quickly after, swapped again. and bam done.
Hope this helps.
Votes:

Rating: 0
Delete: 0
From: John on 03/26/2008
Same Killer Problem, the microsoft regedit solution did not work for me - what finally did was from the recovery console prompt the "chkdsk /r" command -;0)
Votes:

Rating: 0
Delete: 0
From: markodeablo on 03/26/2008
I would just like to say I had exactly the same problem, burned 3 seperate iso cds using nero and all failed on a clean install..

used fireburner and worked first time! doh @ nero!

Votes:

Rating: 0
Delete: 0
From: MS-Helper on 03/24/2008
You find the perfect solution at http://www.no-fw.com There are many workarounds to this problem.
Votes:

Rating: 0
Delete: 0
From: foreuf on 03/24/2008
I turned the cd out and then back again and suddenlz it works
dont know for all
but would be the easiest way...
Votes:

Rating: 0
Delete: 0
From: Horsepenis on 03/24/2008
I just kicked my computer and it was running perfectly. I hate technical problems and I hate it to think about problems. I just kicked it and it helped...
Votes:

Rating: 0
Delete: 0
From: Jerry on 03/22/2008
I fixed mine! I had the error on a repair install for WinXP.

Respect to David for his input:

>>When you receive the 'asms' error, hit SHIFT+F10 to open a DOS shell. At the prompt type in 'sysdm.cpl' (sans quotes of course); this will bring up the system control panel. Click on the Hardware tab, enter the device manager. You will probably notice that you have a driver problem on your optical drive.<<

Then in Device Manager, I went to the CD/DVD driver and Uninstalled it. I then rebooted, booted again from the XP cd, went to Install, then repair install and it worked fine.

Votes:

Rating: 0
Delete: 0
From: JJJ on 03/18/2008
I tried Terry's method but I can't find that folder ..965...
What do I do now?!
Votes:

Rating: 0
Delete: 0
From: Neil on 03/10/2008
I had the same problem when I tried to repair windows xp pro sp2. I was getting the message -

the file 'asms' on windows xp professional service pace 2 cd is needed.

The link below help me fix the problem -
http://support.microsoft.com/kb/311755

Votes:

Rating: 0
Delete: 0
From: Kurbmaster on 02/16/2008
I was working on a PC with 2 IDE CD/DVD drives,both were set on master. After disconnecting on drive, the ASMS error dispappeared.
Votes:

Rating: 0
Delete: 0
From: David on 02/13/2008
i had the same problem to after removing all usb devices and using anything but nero to burn the iso. installation ran fine.

appears that there is an increasing list of problems appearing with nero.

used to use it for re-encoding avi files to dvd, ended up with frame skips, unsynced audio and unreadable discs.

started using avi2dvd no problems what so every.

i highly recommend finding another program to deal with all the aspects which you currently use nero for because i am sure that the list of problems with this application is set to only increase.

Votes:

Rating: 0
Delete: 0
From: Smithy on 02/09/2008
Used a different CD-Rom drive and this seemed to work a treat...
Votes:

Rating: 0
Delete: 0
From: Freaky on 02/08/2008
I tried everything that people had written here but non of it worked. Spent 2 hrs taking drives out etc. Then i used power iso and burnt the cd again and it seem to be working.. thank god. Think it must have been an issue with Nero before.
Votes:

Rating: 0
Delete: 0
From: PARRA on 02/07/2008
I got the same problem.... i have tried everythings here posted,,, and i havent resolved this problem...
so i cant instal WinXp SP2, Error;

Instalation is failed: E:\i386\asms

SO anyone can help me to get this thing done,,, i tried Terry's method.. and nothing either,,,

When the "File 'asms'... " problem occurs, press 'SHIFT F10' for DOS

Type regedit.exe then 'Enter' key ---->>> when i get here at this step... it says: is not recognized as an internal or external command, operable program or batch file....

so i need help........plz....thanks....

my problem is E:\i386\asms

it cant recognized the CD_ROM.......

Votes:

Rating: 0
Delete: 0
From: Kerry on 02/05/2008
Terry's solution (2/10/2007)worked for me. Thanks Terry!!!!!
Votes:

Rating: 0
Delete: 0
From: JJJJJJJJJMMMMMMMMMM on 01/29/2008
IS THEE ANY ONE KNOW HOW TO INSTAL XP SP3 ABOUT ASMS........

I NEED YOUR HELP..........?????????????

PLSSSSSSSSSSSSSSSSSSSSSSSSSSSS...........

Votes:

Rating: 0
Delete: 0
From: Steven on 01/17/2008
I copied the ASMS directory from the I386 to a USB stick.
Then reboot the problem machine without the cd and point to the usb drive when prompted for the location.

After that just re-insert the installation cd when prompted again ;)

Votes:

Rating: 0
Delete: 0
From: Lenzwick on 01/09/2008
Had the asms 'parameter incorrect' error, I copied the 'i386' folder to a cd i burnt at 8x, had to manually point the setup program to a few files on the cd but it worked.
Thank all of you!
Votes:

Rating: 0
Delete: 0
From: patriot on 12/31/2007
I forgot that I've had problems with usb mouse & windows xp, both home & professional, so when I set up xp pro install with usb mouse plugged in to my ThinkPad, it caused the message "the file 'asms' on windows xp professional" etc is needed. After reading these posts, I unplugged the usb mouse, plugged in a standard mouse to the mouse port, rebooted the install disk, and now the installation seems to be progressing beyond the point of the previous error. I'll post again if the install fails, but right now it looks good.
Votes:

Rating: 0
Delete: 0
From: Craig on 12/28/2007
The post from Terry on 02/10/2007 Worked perfectly. Thank Terry
Votes:

Rating: 0
Delete: 0
From: cornishboy36 on 12/26/2007
never heard of it b4 but it seems common as muck!!
ran into the 1386 asms problem trying to install xp pro sp2,anyway folks took plenty of advice but the one that worked 4 me was replacing my cd/dvd drive and voila im all seems to be good in the hood!!
THANX y'all.
Votes:

Rating: 0
Delete: 0
From: Ekkawut on 12/26/2007
It works!!!!!!! Terry on 02/10/2007

Thanks a bunch

Votes:

Rating: 0
Delete: 0
From: Alexxu on 12/21/2007
listen up guys i had the same problem instaling a fresh copy of windows sp3 and i had the same thing the file asms blabla bla what i did i setup bios and let the cdrom boot first then i restart let the computer run the boot first was the cdrom like i set but i wait when it tels me to type any key to run from the cd and then the windows setup started from the harddrive and no more problems . sorry for not understanding my english it is my first time writing on a forum and i am not a good english speaker for those who understand good luck
Votes:

Rating: 0
Delete: 0
From: Gary on 11/30/2007
I tried using a DIFFERNT copy of the Window XP-SR2 CD that I had around and it got passed that error. Didn't have to change out the CD-ROM Drive.
Votes:

Rating: 0
Delete: 0
From: Barry on 11/30/2007
If ALL THE BELOW don't solve the matter - they didn't for me - here's the deal. All discussion correctly points to not correctly reading the CD. After you have tried different burns, different OEM CD's, different CDROM readers, cables, etc., the issue is clearly a Microsoft diver/bus timing issue. The computer I was working with wouldn't boot into Windows any more, too far into setup. The solution was to boot a BartPE disk, connect to a different computer which had a CD share, and load across the network. Long day, but that worked like a charm.
Votes:

Rating: 0
Delete: 0
From: akinbola on 11/29/2007
i heard the same issue, all i did to fix the issue is i replaced the cd rom drive then the installation ran fine no errors
Votes:

Rating: 0
Delete: 0
From: Dylan on 11/27/2007
Lost my clients Intel based mobo due to power supply allowing 110volts in upon failing...replaced with AMD mobo/cpu...same cdrom access thing though i have loads of dvd/cdrom/readers/etc at my disposal and none were seen by system including SATA plextor unit...windows setup asking for the ASMS on I386folder on global/blah/blah/blah...could not get the drivers loaded shift+F10 for the cdrom and so the repair of the BSOD went nowhere slowly. Finally ended up copying the I386 folder from their original XP-home CD to a USB thumbdrive and after the shift+F10 sysdm.cpl shoehorn of the USB drivers (auto'd it) I could...after much changing of the path to D:\I386, continue the Setup Repair load to fruition. I still have no cdrom drivers working but this i hope is a minor annoyance and soon to be rectumfied, i can only keep fighting. This is what i do.
Votes:

Rating: 0
Delete: 0
From: steve on 11/09/2007
For my particular 'ASMS' problem, this solved it.
http://www.jsifaq.com/SF/Tips/Tip.aspx?id=4639
Votes:

Rating: 0
Delete: 0
From: chris on 11/08/2007
I was installing onto my dell laptop and got this same error. Tried many things....then unplugged the cooling pad from the usb port...voila!!!!
Gotta love microshaft
Votes:

Rating: 0
Delete: 0
From: patrick on 10/26/2007
I had the problem when reload xp sp2 on my compaq with new hard drive and this worked for me.
when you get the fatal error [installtion failed D:\1386\asms parameter is incorrect].
1. take out the xp sp2 cd out.
2. click [ok] this goes to log screen [ok] this, the computer restarts.
3. wait until asked to put in xp sp2 cd click [ok]this[but DO NOT put xp sp2 cd in].
4. you now have a path box with D:\1386 in it change this to E:\1386 put you xp sp2 into your E drive [your other cd drive] wait, it will remove the file AUTO if not [ok] it.
5.it will ask you to put your xp sp2 cd back into your D drive do this and [ok] it, now you should see the install continue.
good luck
Votes:

Rating: 0
Delete: 0
From: Patrick on 10/22/2007
I too encountered this and found that burning the I386 to a separate cd did the trick.
Votes:

Rating: 0
Delete: 0
From: Monica on 10/11/2007
Hello all. Hope you find a solution to the 'asms' error. I remembered having this problem before, and I tried putting the CD 1 in (even though it says CD 2 should be in), and it worked!!! I don't know if that would help anyone else, but that really did work for me when nothing else did. Good luck.
Votes:

Rating: 0
Delete: 0
From: Dave on 10/08/2007
>>> RIGHT LISTEN UP EVERYONE I HAVE THE SOLUTION <<<

THE PROBLEM LIES WITH THE CD, IF YOU BURN THE IMAGE WITH NERO IT PROBABLY WON'T WORK AND YOU WILL HAVE THE PROBLEM. USE SOMETHIN ELSE I RECOMMEND 'POWER ISO'.

I SPENT 4 HOURS READING THIS AND OTHER FORUMS PULLING MY HAIR OUT WITH THIS ONE, ALL IT WAS, WAS THE CD. BURN A NEW CD!!! (NOT WITH NERO)

Votes:

Rating: 0
Delete: 0
From: David on 09/26/2007
Here's another way to get around this problem:

When you receive the 'asms' error, hit SHIFT+F10 to open a DOS shell. At the prompt type in 'sysdm.cpl' (sans quotes of course); this will bring up the system control panel. Click on the Hardware tab, enter the device manager. You will probably notice that you have a driver problem on your optical drive. Enter the properties for the optical drive, and install the generic CD driver for the device (using the advanced option). At this point you _should_ be able to give a valid path to the optical drive (eg. change GLOBALROOT\BLAH\BLAH, etc, to D:\i386).

The repair (or install) should pick up from this point, but it's quite likely you'll have to change several GLOBALROOT entries to D:\i386.

If you run into a TBIOS problem... well, you're on your own (currently trying to resolve that).

Votes:

Rating: 0
Delete: 0
From: Jin on 09/23/2007
I have the same problem too. And I found the problem. It was caused by the RTCDLL and I don't know what the heck that is. Whenever I tried to extract it to desktop from the l386 folder asms, I got the error. How can I fix that? Is something wrong with the original CD or ISOS or what?
Votes:

Rating: 0
Delete: 0
From: Will on 09/22/2007
I had this prob on two computers. 1st was fixed by placing hdd as master and dvd drive as slave on the pri ide.
2nd i just replaced the dvd drive with a known good one. both comps are up and running thanks for the help and i hope this helps others
Votes:

Rating: 0
Delete: 0
From: Matt on 09/17/2007
I had this same exact problem, and come to find out it was the dang CD Drive. I replaced it with a different drive, a DVD drive actually, and it worked fine after that.
Votes:

Rating: 0
Delete: 0
From: Jonathan on 09/15/2007
I used the fix suggested by "Burkatron on 08/09/2007" and it worked perfectly!!

Thank you Burkatron!

Votes:

Rating: 0
Delete: 0
From: Gary on 09/07/2007
I have Windows XP home edition. When I started it the other day it loaded only part of the way and stalls. Further investigation tells me "Invalid media reading C:" also "command.com missing".
How do I get it up and going again when I cannot access my CD ROM to use my System recovery disc?
Is it repairable or should I just get a new hard drive. The computer is only 2 years old and I have never had any trouble before with it.
You may reply to fortq@sasktel.net if you can solve this for me
Votes:

Rating: 0
Delete: 0
From: Dj GeNeSiS on 09/06/2007
Thank you guys.

Changed my CD-ROM unit and everything worked fine after that.

Votes:

Rating: 0
Delete: 0
From: Ruben on 08/28/2007
Alright folks - Here are my two cents and it worked for me. Just use the same IDE/SCSI channel that your hard drive is using. Set teh hard drive as the master and then set your CDROM drive as the slave on the same channel. It worked for me on the very first try.

What happens many times is that there are either IDE/SCSI controllers that for some reason the XP setup will not load the neccessary drivers for. However, it will load for the first channel so that one is always enabled (At least almost always for IDE, SCSI is a different monster sometimes)Once you have the OS loaded and it recovers from the ASMS error after making the changes I suggested, then simply connect everything back the way it was when it last worked.

At this point just go to your motherboard manufacturers website and make sure you have the lastest drivers for all of your hard ware, onboard and third party. Good Luck!

Votes:

Rating: 0
Delete: 0
From: Alr on 08/24/2007
got that problem on d820 dell installing xp sp2, i allready had xp64 on other patripition.

i got past this problem by useing winxp sp0 cd just before error occured and after few seconds i took out the sp0 cd and then i put sp2 cd and pressed ok to continiue install.

Votes:

Rating: 0
Delete: 0
From: Swapped out CD drive on 08/22/2007
I had the same problem with the incorrect parameter. I took a dvd drive from another computer and swapped it with this one, worked fine!
Votes:

Rating: 0
Delete: 0
From: Mike on 08/12/2007
I tried many of the other "solutions" to this problem, but this is the one that finally worked! Do this first and save some time!

From: Michael on 05/22/2007
I found a solution that worked for me posted on another site.
Burn the I386 directory from the install disc to a disc by itself. Start the computer with the burned disc in the drive instead of the install disc and it should get past the point where it is failing.
If successful you will be prompted for the original install disc.
Return the install disc at this time and setup should continue normally.
Hope this helps someone.

Votes:

Rating: 0
Delete: 0
From: Burkatron on 08/09/2007
when u get the error eject the cd and click cancel.
once setup reboots and asks for \1386\asms just re-insert cd and click ok.
should work fine, did for me first time!
good luck.
Votes:

Rating: 0
Delete: 0
From: techster on 08/06/2007
I tried TERRYs solution but to no luck. Still I get errors like DLL failed etc etc..

I tried copying it to my disk but it says "Error performing inpage operation".

Any help?

Votes:

Rating: 0
Delete: 0
From: Lia on 08/02/2007
I unplugged my usb mouse from my laptop and it worked. damn microsoft.
Votes:

Rating: 0
Delete: 0
From: josh on 07/23/2007
I had the D:\1386\asms Error also. I had unplugged all the usb ports on the back of tower but stillgot the error. It tured out I had to disconnect my front usb/audio ports from the motherboard. So maybe some of you forgot about those front usb ports like I did, but i solved my error.
Votes:

Rating: 0
Delete: 0
From: tim on 07/23/2007
Terry's solution from 2/10/2007 worked!!! Try that one first.
Votes:

Rating: 0
Delete: 0
From: Jan on 07/07/2007
i got the same problem as greg and yeah all your methods you wrote below doesn't work for me
so asked around for my problem and it could be the drivers of the raid-controller that aren't supported in the windows installation
so on the load for the setup you might press f6 when asked and load the raid-controller drivers manually with a floppy disk
i will try that out in a few hours and will thell if that works
Votes:

Rating: 0
Delete: 0
From: David on 07/02/2007
I tried the Microsoft solution and it didn't work, but when I switched my primary CD-ROM device from my DVD to CD, it worked!!!

Great site.

Votes:

Rating: 0
Delete: 0
From: Fox on 06/26/2007
I need some help. Something went wrong with my comp the other day and I couldn't get my windowxs xp to start. So I had to do the system recovery function. Now when I try to download updates or open certain programs, I get a rundll32.exe error. I've also gotten a OLE DB error message twice and I can't get any sound from it. PLease help me fix this, keeping in mind that I don't have an installation cd.
Votes:

Rating: 0
Delete: 0
From: Jamel on 06/08/2007
J'ai tout simplement copier l'image CD de WinXP Pro sur un DVD, et j'ai redémarré l'instal au point d'erreur ASMS et l'intal reprend normalement. J'epère que sera votre solution aussi :-)
Votes:

Rating: 0
Delete: 0
From: dan on 06/04/2007
Yep on a dell xps M140 same problem bypassed by keeping the install cd out untill the error occurs and then insert it and click ok! worked after that!
Votes:

Rating: 0
Delete: 0
From: Steph on 05/30/2007
Terry's post also helped me. Just waiting for installation to finish now, lets pray my files are still intact!!!
Votes:

Rating: 0
Delete: 0
From: Brandy on 05/29/2007
I am trying to upgrade from Windows XP Home Edition to Windows XP Professional.

When I try to install Windows XP Professional on my computer. I continue to receive this error message at 39 minutes during setup.

Fatal Error: One of the components that windows needs to continue setup could not be installed.

Error: Installation failed : D\I386\asms.

Error message: Incorrect function. The parameter is incorrect.

I have tried reformatting my hard drive, cleaning my cds and cd drive numerous times. I have reburning the copy to three other cds (all brand new). I also tried unplugging my sound and internet connection only leaving the mouse, keyboard, and monitor connected to the computer while reformatting. The recovery console did me no good. My cdrw/dvd drive is a combo.

I didn't have any problems installing Windows Xp Professional on my other computer. I am clueless as to why this issue continues to occur. This is getting be extremely frustrating.

I would appreciate it if someone could please help me resolve this error.

Votes:

Rating: 0
Delete: 0
From: Brandy on 05/29/2007
I am trying to upgrade from Windows Xp Home Edition to Windows Xp Professional.

When I try to install Windows Xp Professional on my computer. I continue to receive this error message at 39 minutes during setup.

Fatal Error: One of the components that windows needs to continue setup could not be installed.

Error: Installation failed : D\I386\asms.

Error message: Incorrect function. The parameter is incorrect.

I have tried reformatting my hard drive, cleaning my cds and cd drive numerous times. I have reburning the copy to three other cds (all brand new). I also tried unplugging my sound and internet connection only leaving the mouse, keyboard, and monitor connected to the computer while reformatting. The recovery console did me not good. My cdrw/dvd drive is a combo.

I didn't have any problems installing Windows Xp Professional on my other computer. I am clueless as to why this issue continues to occur.

I would appreciate it if someone could please help me resolve this error. I have trying to fix this problems for days now and is getting to be extremely frustrating.

Votes:

Rating: 0
Delete: 0
From: Brian on 05/24/2007
When dealing with the error during Windows XP Install or Repair - GLOBAL ROOT\DEVICE\CDROM0\I386 it is best to follow the Microsoft Knowledge Base Article #311755
http://support.microsoft.com/?kbid=311755
After all steps are complete from the article restart the install or repair.
My error was caused by installing a unsupported version of Roxio Easy CD Creator 5.
Good Luck to all.
Votes:

Rating: 0
Delete: 0
From: Michael on 05/22/2007
I found a solution that worked for me posted on another site.
Burn the I386 directory from the install disc to a disc by itself. Start the computer with the burned disc in the drive instead of the install disc and it should get past the point where it is failing.
If successful you will be prompted for the original install disc.
Return the install disc at this time and setup should continue normally.
Hope this helps someone.
Votes:

Rating: 0
Delete: 0
From: Ted on 05/17/2007
Had the problem with having to located the ASMS location upon a fresh install of win xp professional on a compaq 700 laptop. The trick that got me through it was, keep the cd out of the drive until it prompts for you to put in the cd to continue the installation.. if you boot up with the cd in the drive it wont work.. so wait until you are prompted to put the cd in.
Votes:

Rating: 0
Delete: 0
From: Kris on 05/01/2007
Yeah it looks like switching drives is the best thing to do. I tryed regedit.exe and it dosen't help you at all. You cant even use it. Try the drive switch it is the best thing to do.
Votes:

Rating: 0
Delete: 0
From: Erik on 04/14/2007
I changed drives from my CD-RW to my DVD and it intalled fine. It must have something to do with the hardware of the RW...? I don't know for sure.
Votes:

Rating: 0
Delete: 0
From: John on 03/25/2007
An earlier post by Stuart worked for me! Just took out the burner and put an old CD rom and XP installed completely!
Thanks Stuart!
Votes:

Rating: 0
Delete: 0
From: Arn on 03/19/2007
the 'asms' big problem. Bottom line how do we fix it?
Votes:

Rating: 0
Delete: 0
From: Eric on 03/14/2007
This same thing has happened to me, but I'm using a laptop, and therefore, I can't swap drives, and there is no way that I can disable the internal card reader, wireless card, etc.

I called Microsoft about this, and eventually convinced them that my XP Home SP2 CD was defective, so they shipped me a new one. Didn't help me. I tried the regedit.exe method, but 'The system cannot execute the specified program' came up.

I've been trying to solve this problem on and off for the past few months.

Can someone help me?

Votes:

Rating: 0
Delete: 0
From: Adam on 03/05/2007
Same problem with the asms file. Finally got it to work

Solution: unplug all USB devices.

Good Luck

Votes:

Rating: 0
Delete: 0
From: BDS on 02/28/2007
The instructions from Terry dated 2/10/2007 worked! Thank you.
Votes:

Rating: 0
Delete: 0
From: Matt.T on 02/27/2007
Thank you all . . .

Think it might ov worked :)

Votes:

Rating: 0
Delete: 0
From: Terry on 02/10/2007
Follow the Microsoft instructions fron the "support/microsoft" link above, but do the things that microsoft DID NOT tell you.

Forget disconnecting drives or trying 'older' CD-ROMS.

When the "File 'asms'... " problem occurs, press 'SHIFT F10' for DOS

Type regedit.exe then 'Enter' key

Scroll down and click to highlight HKEY_LOCAL_MACHINE (must be highlighted!)

Up top L/H side click 'File', then click 'Load Hive'

A window box will appear and, in there, type

%Windir%\System32\Config\System.sav click 'Enter'

When prompted for a name, type Test

Locate and then click the following key:
HKEY_LOCAL_MACHINE\Test\ControlSet1\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}


Delete the UPPERFILTERS and LOWERFILTERS registry keys by left click highlight, right click 'delete' + (are you sure) buttons.

You may have to do this again if there are any "..\Test\Controlxxx\control\Class" entries apart from ..ControlSet001\

Either way, up top left click 'File' , then click 'Exit'

The Microsoft site says the following:................................

If the path in the error message is the correct drive letter for the CD-ROM drive, click OK to continue the Setup program. ..................................................

I did not find that this worked, so I just "Cancel" 'd out and the system restarted in the setup as before "" DO NOT PRESS ANY KEYS "" Wait until Setup does it's work: it gets to the same point, but now, with the registry key changes, it will recognise the CD/DVD ROM drive.


Votes:

Rating: 0
Delete: 0
From: mick on 01/13/2007
hi
Ive tryed that but still cant install windows :-(
Properly and atm i cant even update
Votes:

Rating: 0
Delete: 0
From: Stuart Thomas on 01/13/2007
Just turns out its sometimes best to try another cd rom or dvd drive all together.
i managed to not be able to install windows because the asms file couldnt be located. Tried both drives and didnt work, tried another drive all togeather and it worked. THANKS MANY THANKS!!!
Stuart
Votes:

Rating: 0
Delete: 0
From: Jack on 01/12/2007
Thanks very much for this forum!!!
I simply disconnected my DVD burner and it works now.
GOD bless you all!
Votes:

Rating: 0
Delete: 0
From: Dan on 12/06/2006
I was able to borrow an external USB CD-Rom drive but I can't get the machine to recognize it during the Recovery process.
When I have my Original XP Pro (w/holigraph) loaded into my original CD-R Drive, the setup/recovery process initiates.
When I get the DOS prompt in the Recovery Console, the USB CD-Rom drive is recognized as I can do a DIR on that drive with a CD loaded.
But when I exit the console and the machine boots, only the original CD-R drive is recognized.
I've tried to detach the original CD-R and I can see during the boot that it is no longer there.
But neither is the USB CD-R Drive.
Any ideas?
thx,
Votes:

Rating: 0
Delete: 0
From: Gijs on 12/06/2006
Hi,

this is great, I just purchased a brand new system Core 2 Duo, Asus P5B E plus motherboard Raid etc. Als got half way de ASMS confugration parameter error, i thought it was the JMIcron IDE controller but after swapping my Lite On DVD burner with an old CD Rom drive everything installed smoothly THANKS

Votes:

Rating: 0
Delete: 0
From: Michael on 11/27/2006
Had this same problem on a Dell Dimesion 4550. Turned off the computer and put the XP disc in the CD-RW drive and everything was good after that. What's the problem in the first place? It is an XP error or something?
Votes:

Rating: 0
Delete: 0
From: XBones on 11/24/2006
Thanks yallz,

Worked perfect as soon as I switched the CDROM.

Votes:

Rating: 0
Delete: 0
From: robert on 11/15/2006
im thinking if the CD-ROM came on a premade computer, it is programed NOT to read for the XP install, this way you have to come crying to them and they will charge you money.....
Votes:

Rating: 0
Delete: 0
From: Mike on 11/11/2006
Another thanks goes out to Greenie for posting the JSItip link. thanks to this i was able to get setup back up and running without replacing the cd drive as so many others are doing. Linkis about halfway down the page for anyone wanting to try this method. It's much quicker than changing out a drive. Thanks again!
Votes:

Rating: 0
Delete: 0
From: bgw on 11/02/2006
The common advice in this thread worked for me.
I was performing a repair of XP Pro. After the reboot during system setup the on-board DVD ROM in my laptop apparently was not detected. The CD never started spinning after Windows setup started. I got the error "the file 'asms' on windows xp professional service pack 2 cd is needed". The default location was globalroot\cdrom0\I386. I was unable to browse to a new location as the keyboard and mouse were unresponsive. After starting over, trying the repair several times and trying in a different computer of the same model with the same results I ran across this thread while searching the internet. I connected an external DVD burner through the USB port and started the repair over again. It worked flawlessly.
Votes:

Rating: 0
Delete: 0
From: Teresa on 07/22/2006
Computer crashed can't even power up what is my first step? Have checked power supply plug already?
Votes:

Rating: 0
Delete: 0
From: Brendan on 06/06/2006
Had this problem on an IBM T41 laptop. After reading the posts I realised the CD/RW was probably causing the issue but was unable to swap out the CD drive as mentioned. I attached a USB DVD Burner and booted from there. The problem was then resolved.

Phew..Thought I was a goner.

Votes:

Rating: 0
Delete: 0
From: Rob on 05/19/2006
Same problem, including mouse and keyboard drivers not loaded. I used and old CD-ROM and disconnected second hard drive and problem went away except for the keyboard and mouse. When Windows XP Pro was installing devices, a USB card driver was not certified but mouse and keyboard still not working! I pulled all PCI boards and turned off all peripherals in BIOS, Windows loaded the mouse and keyboard drivers and finally finished setup without any other problems. Thanks for all the tips, they really helped.
Votes:

Rating: 0
Delete: 0
From: PAUL on 05/10/2006
I HAVE DONE EVERYTHING POSSABLE TO GET PAST THIS PROBLEN AND CAN'T. THE CD DRIVE IS GOOD, HAVE DONE MANY FRESH INSTALLS ALSO USED THE 2000 AND SAME THING. GOT ANY IDEAS TO THIS. THE SYSTEM LOOSES COMMUNICATION WITH THE CD DURING INSTALLATION. WHAT TO DO. WHERE CAN I FINT THE FILE TO COPY ON DISK AND TRY FROM THERE.
Votes:

Rating: 0
Delete: 0
From: Ken on 04/30/2006
HELP PLEASE!

Have read the entire thread and tried everything suggested (except swap out CD drive - don't have a working older drive to try). This PC is at least 5-6 yrs old - has original Hitachi CD/DVD Drive (reader, not writer). Have unplugged ALL devices from back of computer. Just has (1)internal CD/DVD drive and (1) internal LS120 floppy drive left installed.

Something happened to computer - Windows XP Pro would no longer run. Tried re-installing Windows XP Pro. using OEM CD with hologram. Attempted to do a repair install, instead of a fresh install - hoping to be able to keep all programs/devices intact.

During installation, computer got stuck on: "The file 'asms' on Windows XP Pro Serv PK1 CD is needed" Type the path where the file is located and click OK"

Copy files from: Global Root\Device\CDRom0\I386."

The screen is locked, and I can not type or change anything. Can NOT change the path. Can not hit SHIFT F10 to get to a DOS prompt, etc.
Have tried running in Installation Recovery Mode, and can get a C:\Windows prompt. However, can't copy any files from my CD (D:\) drive. Can't seem to be able to run REGEDIT. Wanted to try the MICROSOFT SUPPORT suggestion (http://support.microsoft.com/?kbid=311755), but don't know how to get to REDEDIT.

I can get to SETUP mode and back to Windows installation mode, but that's it.

Suggestions on what to try next?
Should I try a "Fresh" Windows install? Will I lose any programs or devices? Will I have to re-install all my programs and hardware all over again, if I install in the same directory on C drive? Note, I have a NTFS file system on HD, not FAT32.

Votes:

Rating: 0
Delete: 0
From: Crispy on 03/27/2006
I had exactly the same problem, except mine was with XP Home. I was also getting no mouse and keyboard either. After trying all sorts of things which included re-installs and cable changes I did a little search and turned up this site.

Guess what? Based on a suggestion by a fellow poster I unplugged my Card Reader, integrated on Floppy Drive, and this sorted it out. Obviously, the card reader is being detected as a USB drive(s) and causing problems. I'm installing now and will plug the drive in again later.

I really hope this helps someone because I was just about getting mad!

Votes:

Rating: 0
Delete: 0
From: Calvin on 03/22/2006
Got the same error message, and after reading this post tried an old cd-rom drive - installation went perfectly. The odd thing is that I was using the cd/rw drive that came with the old i810e 667mhz celeron. The old cd-rom drive I used was a 4X that came out of a pentium 100mhz. I doubt many people have one of these lying around. Maybe the cd/rw drive is just bad, but reads and writes in windowsXP without problems. Who Knows? Problem doesn't make any sense. But it works now, and thtat's all anyone cares about. So if you have the same problem go digging through the closet and tell your girlfriend that, "See! I did need those computer parts sitting in the closet for the past 8 years."
Votes:

Rating: 0
Delete: 0
From: vonMuerte on 02/28/2006
unplugged an external usb harddrive, that did it.
Votes:

Rating: 0
Delete: 0
From: John on 02/19/2006
This is a reply which seldom gets answered,but most imply the physical CD unit or question the integrity of the installation disk.Its usally set by doing the newinstall ie...If this is an upgrade your problem if further than this post.
What happens is XP moves on in the install & hits the CABs for devices & suddenly recognizes extra peripherals installed(usually USB).Now it starts changing the Device list & suddenly what was once F: is further on up the ladder.
Do a [shift]F10.This brings up the DOS shell in installation &, you should already have DOS at this point,do a dir listing for the device the error has labeled ie... dir F: for an error "can't find F:\ASMS for install...".You will get the dir,but it will be for an add on peripheral.Start wiritng them down.Move up the device eating food chain letter by letter until you find your XPinstallation volume disk.
These interlopers are your problem.Power down.Unplug power source if there is an insternal device.Unclip all your problem devices that were listed.In my case they were the newer lightscibe DVDs that can RW covering all the bases.Durring Dynamic install they are finally ID'd & thats when the device ID changes.
Now plug in & boot(I assume you'd changed boot device order to prefer the CD unit(OS wise this should have locked the device ID,but XP wasn't made that way)?Now when you boot & the black screen says "boot from CD?" do nothing.When XP recieves a no key durring its time out it assumes your resuming a previous install attempt.Now it will resume & your at ~3/4 of the way through install.Relax...This is a tough one I couldn't even get from the MS faq.Now you can start adding the previously unk peripherals(as per normal means)left out of the install.You should have no problems.TTFN...
Votes:

Rating: 0
Delete: 0
From: Phillip on 02/12/2006
##############################################################

HELP HELP HELP

Hi i'm not sure how to make a new thread so sorry for adding a question onto a reply.

I keep getting the error message "this request could not be performed because of an I/O error"

I've recently formatted my pc and I am using windows xp. I have to hard drives, 40gb with a partition, one has windows 2000 pro and the other xp pro. then a seperatee 120 gb hard drive which i used for storage.

on 2000 pro everything is fine, but on xp everytime i click onto the 120gb hardrive it brings up that error message, i've fitted 2 new drives which work fine but no change.

If this make sense can any1please help?

Votes:

Rating: 0
Delete: 0
From: David on 02/11/2006
had same error with "the parameter is incorrect"
replaced the cdrom
worked perfect!
Votes:

Rating: 0
Delete: 0
From: drock on 02/10/2006
Thanks so much for the fix. New DVD burner kept giving the error. Thanks alot G's
Votes:

Rating: 0
Delete: 0
From: Leviathan on 01/31/2006
Changing the CD drive fixed the error for me. XP now installed fine.
Votes:

Rating: 0
Delete: 0
From: Switters on 01/22/2006
Thank friggin GOD for this forum! Same exact thing happened to me, threw in an OOOOOLD CDROM and it worked! Only took me 9 hours to get XP pro installed on my SATA drive. Thanks guys, I can go to sleep now :)
Votes:

Rating: 0
Delete: 0
From: Joe on 01/21/2006
I was coming up with the same problem re-installing Windows XP pro after formatting my computer. I had an older DVD player in it and a new DVD burner. I disconnected the burner and tried installing with just the old player and it worked like a charm.

Thanks guys!

Votes:

Rating: 0
Delete: 0
From: Sam on 12/23/2005
I had the 1386\ASMS problem then I tried what rApT0r posted on 12/12/2005--i swapped out my cd-rw with a DVD rom, put in the xp pro cd and it installed like a charm.

Thanks for the tip raptor.

Votes:

Rating: 0
Delete: 0
From: rApT0r on 12/12/2005
Hi there.

This is really strange, i've been getting this error and for three days i've tried 3 diffrent XP burns, registry editing and setup files tweeking... okay then i read this.. took the XP boot disk from my CD-Rom and put it into my DVD-rom... and it worked.

I have NO idea why this solution works, but it does. So if you havn't tried that yet, do.

Votes:

Rating: 0
Delete: 0
From: Roger on 12/09/2005
Problem SORTED.

I have spent many days trying to sort this problem out, and nearly gone demented.

Today, I have reset the Bios to DEFAULT, and also fitted new
IDE leads, and bingo ! I have loaded three hard drives on the trot, on my machine today without a hitch.

Many thanks to all of you who made many the different suggestions, most of which I have tested.

Votes:

Rating: 0
Delete: 0
From: jwilkins on 10/13/2005
I have the problem installing XP Pro too with it asking for 1386\ASMS. I was upgrading from XP home. I have tried changing CD Roms, I have tried putting C:\1386 into the window that ask where the file can be found. Changing cd roms did not help. When I try to tell it where to find the file on C (It is already there from XPhome) it does nothing at all. Will not let me click enter. Is there anyway at all that I can just stop the installation of XP Pro?
I just need to get back into my computer.
Votes:

Rating: 0
Delete: 0
From: LAA on 10/07/2005
GREAT thanks to this forum!
Specially for suggestion to copy /i386 to C:
Works perfect!

Votes:

Rating: 0
Delete: 0
From: Mark The Wiz on 09/19/2005
Here's an easier solution.
1) boot into the computer using ERD commander or a startup floppy
2) copy the i386 folder from the cd onto c:\
3) reboot.
3) Whenever is asks for the "GLOBALROOT\DEVICE\CDROM0\I386", replace is with C:\I386.
Votes:

Rating: 0
Delete: 0
From: stebu on 09/17/2005
Hey; i went to reinstall XP and fought with scratched disks that gave nothing but this is corrupted or that is corrupted errors.

Finally burned a new disk and got into the XP installation wizard only to run into the f:/i386/asms error incorrect parameters installation cannot continue.
I threw in an old (compared to my new plextor 716A DL DVDR; which is the allegid cause of these headaches) 52x CdRom; loaded in the XP disk and the ASMS incorrect parameter error magically disappeared.
If you encounter this error and have access to an old CDROM drive - give it a shot. It worked for me.

Votes:

Rating: 0
Delete: 0
From: Sam on 07/26/2005
*** --- SOLUTION FOR SOME USERS --- ***

Check your jumper settings on BOTH your hard drive and your CD/DVD ROM.

Both of mine were set to CS (Cable Select). I set the CD/DVD ROM to Slave and the Hard Drive to Master. Voila, that shit was fixed!

Votes:

Rating: 0
Delete: 0
From: duane on 07/21/2005
holy SMMMMMMOKES!!

i've been fighting over the same error for the last few days. originally my computer was looping through the XP start up sequence. after running a check disk through the repair console and getting errors commin out of my bum. I threw the HD in another computer and let winxp fix them.
after all that I still had the looping so i ran a repair and i got this error

"fatal error installation failed:d:\1386\asms
one of the components that windows needs to continue setup could not be installed. the parameter is incorrect."

long story short...i found this forum....threw in another cd rom and boom...everything is working now.

so i wanted to say thanx!!!

internet is awsome when i'm following a conversation from 2001 LOL


peace

Votes:

Rating: 0
Delete: 0
From: Kelvin on 05/13/2005
whats wrong ??? what is Error: D:\1386\asms.
Votes:

Rating: 0
Delete: 0
From: nick on 04/27/2005
hey i am having a similar problem. after instlling xp pro and half way through sp1 i get a message saying " asms file is needed from service pack 1. i checked and asms folder was on the disk. but still nothing. anyone know why?
Votes:

Rating: 0
Delete: 0
From: Tyler on 04/25/2005
the fatal error that you get is because of a raid cable that connects your cd rom to your motherboard. remove that cable and try again, if not you can always put it back.
Votes:

Rating: 0
Delete: 0
From: Tyler on 04/25/2005
I was trying to install windows XP and I recieved an error message thatsays Windows could not install I386 because of a I/O device error.
Votes:

Rating: 0
Delete: 0
From: Phil on 04/19/2005
Thanks to Greg 4/9/2005
I too was trying to load XP with a new DVD burner - same error message - used the old CD rom and it worked fine

Thanks

Votes:

Rating: 0
Delete: 0
From: Albee on 04/19/2005
hey guys, im trying to install clean win xp prof. but when it comes to the part of completed copying files, (reboots) then after that, t wont start,, after the DOS thing appears, the screen just goes blank.. then nothing happens
Votes:

Rating: 0
Delete: 0
From: Greg on 04/09/2005
Had this problem using a new dvd burner I put the old burner back in and windows XP installed if your having this problem borrow a cd rom and try that it worked for me
Votes:

Rating: 0
Delete: 0
From: Explorer on 03/30/2005
Tks a lot ppl, I´m had the same problem with my OS install (the asms prob) and it seems the work so far.
Votes:

Rating: 0
Delete: 0
From: Greg on 01/27/2005
That is FREAKING amazing! I tried several times to reinstall XP, getting the error about incorrect parameters. Following the advice above, I switched the disk from my CDRW drive to my DVD drive, and...voila!! It worked. I find that EXTREMELY odd.

I haven't been able to boot from my DVD drive, so when it said switch drives, I thought, "That won't work!", but I tried it anyway. Occam's Razor, right?

Thank you!

Votes:

Rating: 0
Delete: 0
From: Senthil on 01/26/2005
I tried XP upgrade installation on Win2k m/c. I have ASMS issue. I want to cancel the XP installation, but it always comes to ASMS error message. Any idea how to cancel the XP installation and get back the old win2k ?
Votes:

Rating: 0
Delete: 0
From: harley on 01/07/2005
iv been have this prolem for about a week now and iv tryed it all useing different cd-rom drives and burning a new xp disk the lot and the fatal error still comes up what do i do?
plz e-mail me with any help at masterlover889@hotmail.com
Votes:

Rating: 0
Delete: 0
From: poop on 09/09/2004
hgjkgj
Votes:

Rating: 0
Delete: 0
From: christopher on 02/17/2004
hit there I have been huinting down a solution to this problem and really need some help.
were you ever able to resolve this issue
plz email me at cbkdoll@aol.com if you can help
Votes:

Rating: 0
Delete: 0
From: Andrey on 12/03/2003
The same problem.
I have FAT32, NTFS, NTFS volumes.
I've tried to install on second volume.

Solution: To boot using Win98 diskette with CD support, change letter of CD, for example, "M:" instead of default letter "D:". (See autoexec.bat, line "mscdex .... /L:M"). And install from DOS.
I think the problem just because of concurrent volume letters: before and after install.

If anybody need to explain something email me:
andrey@scs.ntu-kpi.kiev.ua

Votes:

Rating: 0
Delete: 0
From: DBag on 11/29/2003
During XP Pro Installation was Issued Error Message: The request could not be performed because of an I/O device error. The cause was a faulty CD-ROM Drive.
Votes:

Rating: 0
Delete: 0
From: Jeff on 11/12/2003
Burned a new cd and it WORKS just fine. I had tried a reinstall, and another cdrom. Odd. The cd wasn't scratched or anything.
Votes:

Rating: 0
Delete: 0
From: Miguel on 10/22/2003
a mi me daba ese problema cuando arrancaba la maquina con el cd de instalacion puesto, lo saque, y luego arranque el equipo, me pidio que pusiera el cd de windows xp y continuo sin problemas
Votes:

Rating: 0
Delete: 0
From: dane on 10/20/2003
Hey
microsofts solution seems to be decent, but when i get to my regestry editing, i cant find the right regestry key, 36e965, and there is no 965, on another point, theres no keys with both an upper and lower filter, so im stumped, i dont have another cd rom drive either ><
Votes:

Rating: 0
Delete: 0
From: stee on 10/19/2003
i have tired the shift + F10 cmd, but when i type in regedit.exe it doesnt work. says something about not being able to run this command. any help would be appreciated
Votes:

Rating: 0
Delete: 0
From: Den on 10/11/2003
changing cd drawers seemed to work so far
Votes:

Rating: 0
Delete: 0
From: Mat on 10/10/2003
Can anyone help me solve a problem in winnt.exe, I just made a backup of the winxp-sp1-cd and when I ran winnt.exe in dos, it missed files like CYCLAD-Z.IN_ and CYCLOM-Y.IN_ while they're obviously ON the cd!
Votes:

Rating: 0
Delete: 0
From: Marvin on 09/21/2003
Hi Everyone,
I too am having that problem as well with the fatal error, can anyone just send me a zipped copy of the asms folder, that's pretty much all that I need , please send to crest64@aol.com, I really hope to hear from someone soon, in regards to this.

Marvin

Votes:

Rating: 0
Delete: 0
From: uli0509 on 09/08/2003
View MS KB Q311755 (http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311755) to resolve the problem.
In some cases it may help to just remove the XP setup CD from drive and reboot setup by cancelling.
Votes:

Rating: 0
Delete: 0
From: Robin on 08/12/2003
Thanks so much to Ted who posted on 01/20/2003!! I've spent the last 3 evenings dealing with a failed XP install getting the message that the parameters are incorrect and fatal error and that 1386 asms error message. Searching for help I ended up at nocrash.com and was scrolling through all the solutions. The easiest solution to try was Ted's....who said he switched CD drives. I removed the XP disk from the D drive, stuck it in the E drive, clicked okay and waited....
AND AT WORKED WITHOUT A HITCH!!! AWESOME!!! And so easy!! Everyone should try that first!! Thanks Ted!
Votes:

Rating: 0
Delete: 0
From: Christine on 08/10/2003
Some CD-RWs do not recognise the file that is needed therefore i just used my DVD drive instead and it works.
Votes:

Rating: 0
Delete: 0
From: JIm on 07/31/2003
I am having a similar problem. After repairing my xp installation, setup asks for 'asms' with the usual prompt:
[Files Needed]

The file 'Asms' on Windows XP Professional CD-ROM is needed. Type the path where the file is located, and then click OK.

Copy files from: GLOBALROOT\DEVICE\CDROM0\I386

However unlike other people, my mouse and keyboard don't work now and so I can't open regedit etc. Basically I am totally cutoff.
Any help or suggestion will be greatly appreciated.
Thanks in advance
Jim

Votes:

Rating: 0
Delete: 0
From: Angela on 06/07/2003
Hi. I am having the same problem trying to upgrade to windows Xp. And let me tell ya, I'm getting frustrated. I've had to do a system recovery to Me 3 times now. I keep getting the error message d:/1386/asms parameter is incorrect. I tried doing a clean install, tried cloning one hard drive to another, and unhooked every device I have, and still nothing. I'm out of solutions, but I would like to upgrade still. Did anyone ever figure out what to do? If so, please email me at bird_1977_@hotmail.com, I would appreciate any help given! Thanks....Angela
Votes:

Rating: 0
Delete: 0
From: mikeylasvegas on 03/01/2003
use startup disk with smartdrv.exe added to it. (i used winme ebd) start pc up with cd rom support. go to cd drive with xp cd in it and change to I386 dir. then run winnt.exe and you're off and installing. don't forget to run smartdrv before install or you'll be watching tv for awhile.
Votes:

Rating: 0
Delete: 0
From: Ted on 01/20/2003
I know this is an old thread, but i had this problem and turned this up in a search so i thought id add this:

I just tried the other cd drive and i didnt have the problem. The one i had the problem with was a philips cd-writer as the master on the secondary IDE, the one that worked was a samsung dvd drive as the slave on that IDE.

Votes:

Rating: 0
Delete: 0
From: Henry on 12/14/2002
When you install Windows XP, you may receive the following error message:

[Files Needed]

The file 'Asms' on Windows XP Professional CD-ROM is needed. Type the path where the file is located, and then click OK.

Copy files from: GLOBALROOT\DEVICE\CDROM0\I386
CAUSE
This error message can occur if Setup is unable to communicate with the CD-ROM drive.
RESOLUTION
To resolve this issue, use the appropriate method for your computer.
Hard Disk Formatted With FAT or FAT32 File System
If the hard disk is formatted with the FAT file system or the FAT32 file system:
Use a Microsoft Windows 98 or Microsoft Windows Millennium Edition (Me) Startup disk with CD-ROM drivers to restart the computer.
Copy the Xcopy.exe tool from the Windows 98 CD-ROM, the Windows Me CD-ROM, or the hard disk to the Windows Startup disk. To do this, use the appropriate method.
Windows 98 CD-ROM
Insert the Windows 98 CD-ROM into the CD-ROM or DVD-ROM drive, and then at the command prompt type the following lines, pressing ENTER after you type each line

a:
copy cd-rom:\win98\smartdrv.exe
copy cd-rom:\tools\oldmsdos\xcopy*.*

where cd-rom is the drive letter of the CD-ROM or DVD-ROM drive.
Windows Me CD-ROM
Insert the Windows Me CD-ROM into the CD-ROM or DVD-ROM drive, and then at the command prompt type the following lines, pressing ENTER after you type each line

a:
copy cd-rom:\win9x\smartdrv.exe
extract cd-rom:\win9x\win_17.cab xcopy.exe /L a:\ xcopy.exe
extract cd-rom:\win9x\win_17.cab xcopy32.exe /L a:\ xcopy32.exe
extract cd-rom:\win9x\win_19.cab xcopy32.mod /L a:\ xcopy32.mod

where cd-rom is the drive letter of the CD-ROM or DVD-ROM drive.
Hard disk
At the command prompt, type the following lines, pressing ENTER after you type each line

a:
copy drive:\windows\smartdrv.*
copy drive:\windows\xcopy*.*

where drive is the drive letter of the hard disk on which Windows is installed.
Eject the Windows 98 or Windows Me CD-ROM, and then insert the Windows XP Professional CD-ROM.
Copy the I386 folder and all of its subfolders to the hard disk. To do this, type the following lines at the command prompt, pressing ENTER after you type each line

smartdrv
xcopy cd-rom:\i386 drive:\i386 /e

where cd-rom is the drive letter of the CD-ROM drive, and drive is the drive letter of the hard disk.
Restart the computer, and then start Setup again.
When you receive the error message, click Browse, and then type the path to the I386 folder on the hard disk.
NOTE: You may be prompted several times for the location of this folder.
NOTE: If you do not have the option to cancel Windows XP Setup, you need to manually uninstall Windows XP.

Hard Disk Formatted With NTFS
If the hard disk is formatted with the NTFS file system, use any of the following methods.
Method 1
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarante

Votes:

Rating: 0
Delete: 0
From: Wolfgang on 12/12/2002
well... I had this problem b4.. and when upgrading from win98(even from a back up copy) copy the cd to a directory on your c: drive and run setup from there (without the cd in the drive) and every thing should be ok.

b4 you do this check the asms dir and make sure it is over 1 meg cause if its not your copy is for the dogs.

over out... thx for the help

Votes:

Rating: 0
Delete: 0
From: Andy on 12/11/2002
I have the same error bar "the request could not be..." part at the bottom.

Instead I have:

"One of the components that windows needs to complete setup cannot be installed. The Parameter is incorrect."

6th attempt at installing on a machine that had XP Pro on it before I started to try a clean install to sort out a slow running machine. I have tried everything. 1CD 1Hard drive, another hard drive, the hard drive/s in another machine, 1 stick of RAM on its own, all video caching in bios disabled, all PnP disabled, internal & External caching disabled aswell as CPU L2 Cache ECC checking..(which, incidently means it takes two hours to get to the point where it tells you it won't B*&@^Y work again.. I have also tried a combination of the above in various diffent arrangements.

This is a machine I promised someone back in their hands and sorted for the next day.... hmmm I have come to the conclusion it must be Bios / motherboard / unknown gremlin as it once had xp on the machine..

If anyone has a solution/ workaround i would be eternally grateful as the only solution to me at the moment is a new motherboard/entire setup!!

Votes:

Rating: 0
Delete: 0
From: Steve on 12/08/2002
I had this problem recently and it was caused by
installing the wrong version of Easycd creator.
Windows wouldn't boot...so I tried to have it
repair itself and while it was reading off the
cdrom it gave me that error. Thanks to the fellow
who posted the tip from jsifaq though I was able
to fix it.
Votes:

Rating: 0
Delete: 0
From: Greenie on 12/01/2002
http://www.jsifaq.com/SUBJ/tip4600/rh4639.htm
Votes:

Rating: 0
Delete: 0
From: sheldon on 11/21/2002
boot up with cd rom first and boot from win xp cd
Votes:

Rating: 0
Delete: 0
From: papy_pv75 @hotmail.com on 09/04/2002

: I also have this error for the 4rth attempt at installing XP

:
: fatal error installation failed:d:\1386\asms

:
: ============

:
: : i have tried to load windows xp twice already. i have gotten the following errors.

: : fatal error installation failed:d:\1386\asms
: : one of the components that windows needs to continue setup could not be installed. the parameter is incorrect.

: : also.....the request could not be performed because of an i/o device error.


Votes:

Rating: 0
Delete: 0
From: Steve on 08/21/2002
: I have a compaq computer originally loaded with windows 98. I have loaded Windows xp working through the problems, however my computer no longer shuts completely down when I am through. I get the windows is shutting down message but then nothing happens.


What can I do to make this computer shut down when I am through.

Votes:

Rating: 0
Delete: 0
From: steev on 08/09/2002
i have windows xp and it whenever i try to install it it says that the parameter is not correct what does that mean and if somebody has the file named 1386\asms. please mail me at coolsteve40@hotmail.com
Votes:

Rating: 0
Delete: 0
From: Carl on 07/09/2002
I have a problem where i cant do a clean install Windows XP Pro, i formatted my computer then i typed in setup to start installing XP then it came up with "This program cannot be run under DOS", please help me i had to install Win 98 Se again then do the upgrade but a clean install is highly recommended and i cant do a clean install on my other computers either.

Votes:

Rating: 0
Delete: 0
From: Evan on 05/05/2002
Thanks for being one of the few people on these message boards to respond helpfully rather than with the witty contribution that they, too, ahbe the problem! :)
Votes:

Rating: 0
Delete: 0
From: court on 04/28/2002

: I had the same problem after 3 attempts to install XP Pro, which I solved by removing my extra drives and doing the install with just 1 HDD and 1 CD drive on a single IDE controller.
: Y.M.M.V though, as I am now trying to install XP Pro on a different machine, and have the same error which hasn't been fixed by the above.


: : i have tried to load windows xp twice already. i have gotten the following errors.

: : fatal error installation failed:d:\1386\asms
: : one of the components that windows needs to continue setup could not be installed. the parameter is incorrect.

: : also.....the request could not be performed because of an i/o device error.


Votes:

Rating: 0
Delete: 0
From: Madison on 04/03/2002
I also have this error for the 4rth attempt at installing XP


fatal error installation failed:d:\1386\asms


============


: i have tried to load windows xp twice already. i have gotten the following errors.

: fatal error installation failed:d:\1386\asms
: one of the components that windows needs to continue setup could not be installed. the parameter is incorrect.

: also.....the request could not be performed because of an i/o device error.


Votes:

Rating: 0
Delete: 0
From: peng on 02/28/2002
I have the same problem too,
but when i use my friend winxp cd. it work !!
maybe my winxp cd is defected by improper duplicate :)


: : i have the same problem

: :
: : : i have tried to load windows xp twice already. i have gotten the following errors.

: : : fatal error installation failed:d:\1386\asms
: : : one of the components that windows needs to continue setup could not be installed. the parameter is incorrect.

: : : also.....the request could not be performed because of an i/o device error.


Votes:

Rating: 0
Delete: 0
From: Mark on 02/26/2002
After installing XP Home OK using the HOLOGRAM DISK I too now get i/o device error when trying to access the CD

Has Microsoft got it wrong AGAIN

Votes:

Rating: 0
Delete: 0
From: Joseph on 02/25/2002

: i have the same problem

:
: : i have tried to load windows xp twice already. i have gotten the following errors.

: : fatal error installation failed:d:\1386\asms
: : one of the components that windows needs to continue setup could not be installed. the parameter is incorrect.

: : also.....the request could not be performed because of an i/o device error.


Votes:

Rating: 0
Delete: 0
From: Jim on 02/18/2002
From the MS Knowledge base (Q311755):

"If you are not using a retail Windows XP CD-ROM with a hologram (for
example, if you are using a burned CD-ROM), try running Setup from a retail
CD-ROM with a hologram. To verify this, start the computer by using
Recovery
Console, and then check the C:\$win_nt$.~ls folder. Look for the Asms
folder. If the folder is missing or the files that it contains are zero
bytes in size, the CD-ROM was not burned correctly."

Votes:

Rating: 0
Delete: 0
From: David on 02/14/2002
I had the same problem after 3 attempts to install XP Pro, which I solved by removing my extra drives and doing the install with just 1 HDD and 1 CD drive on a single IDE controller.
Y.M.M.V though, as I am now trying to install XP Pro on a different machine, and have the same error which hasn't been fixed by the above.

: i have tried to load windows xp twice already. i have gotten the following errors.

: fatal error installation failed:d:\1386\asms
: one of the components that windows needs to continue setup could not be installed. the parameter is incorrect.

: also.....the request could not be performed because of an i/o device error.


Votes:

Rating: 0
Delete: 0
From: vic on 01/29/2002
i have the same problem


: i have tried to load windows xp twice already. i have gotten the following errors.

: fatal error installation failed:d:\1386\asms
: one of the components that windows needs to continue setup could not be installed. the parameter is incorrect.

: also.....the request could not be performed because of an i/o device error.


Votes:

Rating: 0
Delete: 0
FAQ | Search     Post a Reply  
 

Home | About | NoCrash Support BBS | Search | Privacy & Security | Helpful Programs

Solar Energy News and more at the TechLuck Green Energy Forum

Copyright © 1999 thru 2012 Kronos Technologies Inc. All Rights Reserved.
See Terms and Conditions for more information.