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From: greg on 12/10/2001
i have tried to load windows xp twice already. i have gotten the following errors.

fatal error installation failed:d:\1386\asms
one of the components that windows needs to continue setup could not be installed. the parameter is incorrect.

also.....the request could not be performed because of an i/o device error.

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--- Replies to this Problem ---
From: John on 01/02/2009
Problems Installing Windows XP 1-2-2009

I have started over many many times and have tried dozens or hundreds of changes over the last 7 weeks. The primary cure turned out to be:

Power down, turn off the power supply toggle switch, unplug it from the wall for a few seconds, let it all sit quietly in time-out ;-) for at least two hours, and only then, turn the toggle switch back on and restart the computer, before starting a Windows installation and before resuming a Windows installation that stopped with the request “The file ‘asms’ on Windows XP Home Edition Service Patch 2 disc is needed … please insert the Windows XP disc ... “.

Things I tried that mostly didn’t work:

-  Microsoft 307654 Recovery Console fix
-  Microsoft 311755 Regedit fix of Loading Hive %Windir%\System32\Config\system.sav, ….
-  Different BIOS settings
-  Reset the BIOS
-  Flash the BIOS
-  Different SATA hard drives
-  Load Windows on an IDE hard drive with Windows with the intent of copying the asms folder onto the SATA boot drives
-  Burn the asms folder onto a blank disc and put it into the CD drive when Windows asks for the ‘asms’ file
-  New CD drive
-  New motherboard
-  Measured/verified the power supply at P/S manufacturer
-  Cleaned the XP disk with soap and warm water
-  Polished the XP disk (in radial direction) with Brasso (this actually worked for eliminating the problem of Installation saying it can’t read a certain file, except, of course, the ‘asms’ file/folder)
-  Two other XP disks
-  Starting from scratch many times: boot with Win XP Retail/OEM (SP2) disk, F10 (for my particular RAID chipset) to delete and recreate RAID array, F6 to install RAID drivers and HDD controller, create partition, non-quick format the partition, install Win XP until it hangs, gives me the BSoD or gives me an error message, usually “The file ‘asms’ on Windows XP Home Edition Service Patch 2 disc is needed … “, or "NTDLR is missing...")

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From: Doug on 12/13/2008
i switched out my cd drive and everything worked no problem
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From: Jody on 12/03/2008
What worked for me was to enter e:\i386 everytime the prompt came up. Had to do this for about 15 to 20 different files, but eventually I got everything loaded.
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From: Larry on 11/27/2008
I solved the problem by forcing a power off (by holding the power button for about 10 seconds) and then powering up again (with the XP install disk in the CD-ROM drive). On startup Windows asked where I wanted to boot from and I selected the CD-ROM drive and setup continued from there.

I didn’t have the problem where the keyboard and mouse weren’t recognized.

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From: Rob on 11/24/2008
lol i cant believe this, i have tried to fix this problem by attempting nearly every solution given on this page, been messing around for about 3 hours.

All i did was kept putting in a different xp disc ( i have a few) on the search for the asms file section, and eventually it decided to load, with the same disc i tried earlier about 10 times, i swear computers have a mind of their own sometimes.

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From: michel on 10/31/2008
same problem for me, here' s how I fixed it..

I removed my windows xp service pack 3 disk and replaced it with a copy of windows xp pro without service pack. rebooted. installation gave a message to insert windows xp service pack 3 disk. I reinserted the correct disk, and installation process continued normally and I was able to install. Weird...I know...but it worked for me.

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From: Andy on 10/31/2008
After trying many solutions in this list and from other sites, here is what worked for me:

I simply went into the BIOS by pressing F2 and changed the boot sequence. Instead of having the internal hard drive of my laptop boot first, I had it so that the CD rom would boot first. I remember switching the boot sequence a few times, actually, but on the third try, it worked.

This is a trial and error solution that added only about 15 minutes to the overall installation.

Give this a try, beginners! You will find that my solution is best. ALL YOUR BASE ARE BELONG TO US!!!

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From: Steve on 10/17/2008
Problem is definitely defined in Microsoft KB 311755.

Check to make sure your CD-ROM is ENABLED in Device Manager, (sysdm.cpl) and populate the Volumes tab to check your drive letter.

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From: za on 09/23/2008
hello are u trying to load windows or install it?
there is a big difference u know

anyway
u cant install from a corrupt cd
if ur cd/dvd device is working fine
plz double check
then u are trying to install os from a corrupted media cd/dvd
crc checks are generated when some hash keys dont match
plz install from a cd/dvd that does not physical damage
and or data error due to multiple use/exposer to heat or execcisive moisture wil damage cd/dvd media

if u had burned this media cd/dvd
ensure that it is from a relibly working source
and also it is an exact copy

ensure u have used u ( image project copy option) if from nero

if alcohol 120% (copy option) would do just fine

for nero visit

http://www.nero.com/enu/promo-buy-nero8.html?NeroSID=73e33c53b9cc0058eba2db366a3de06f

for alcohol visit

http://www.alcohol-soft.com/

hope it helps

+sha za labs+


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From: Mike on 09/18/2008
Hey, I did all of this and now my mouse and keyboard won't work to select anything and still have the "asms" error?? Thanks for the help if anyone can.
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From: john on 09/10/2008
Fixed - at least for me
Same issue; new Dell bought last week,tried some of the other suggestions didnt work for me,figured it must be an issue whereby the Dell DVD drive cant read my CDR ( Burnt from my recently downloaded windows Volume license ISO copy of XP )
FIX :
I disconnected the internal DVD drive ( power and SATA cable )
Connected a USB CD Drive

Booted from the USB CD Drive , installed off that.
Upon completion, shut down removed the USB drive ,reconnected the internal drive.

All now fine

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From: Sam on 09/04/2008
After installing Norton Antivirus i resarted the PC.But everytime
it stopped at the screen start windows normally,Run windows in safe mode etc.I was not able to boot and access the C,D drives.

I finally tried repairing windows xp.During repairing i got prompts
like Retry,Abort.I was able to continue the repair after 34 min.
the system restarted and i saw the win xp logo and then a blue
screen "Setup is being restarted...............
and then Fatal error messge box:Installation failed Error:d:\1386\asms
one of the components that windows needs to continue setup could not be installed
Click ok to view system log file.When i clicked ok then i read that
"Internal setup data structures are corrupted phase(0)"

I tried another win xp cd but every time same error prompts.Need help to resolve.

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From: Jeff L on 08/30/2008
I tried Terry' solution from 2/10/07], but when I entered regedit.exe I recieved the message, "The system cannot execute the specific program." I tried this in all 3 of the following directories:

c:\
C:\Windows
C:\Windows\system32 [this is the one the computer defaults to]

Any suggestions from anyone?
Thanks.
Jeff

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From: Justin on 08/24/2008
Had to do a repair re-installation of an XP system (DELL) when the usual global root/../asms error came out. Keyboard was also not working during the set up.

I worked around this (after trying many other things) by removing the HDD and putting it into a 3.5 inch external hard disk enclosure.

I then hooked it up to a working PC (ie. via a USB port) and copied all the i386 folder from the XP installation CD to this HDD. After that, I returned the HDD to the original PC and the installation could proceed on.. more or less.

Hope this helps

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From: Devin on 08/21/2008
Same problem on a fresh re-install of xp pro (but since the original install, I changed CDRW drives.

I solved this by simply removing the CDRW from the list of boot devices in BIOS. Currently the harddrive is the only boot device.

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From: Alex on 08/17/2008
Same problem. But I can't even press SHIFT+F10 because my keyboard and mouse (non-usb) are disabled.
Need help... :(
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From: BCFC on 08/16/2008
I KNOW THE PROBLEM TO THIS I JUST FIXED IT.
WHAT I HAD TO DO WAS WHEN REFORMATTING,WAS TO CHANGE THE IN THE BOOT MENU F2 BOOT SEQUENCE,AND CHANGE MY BOOT MENU TO CD DRIVE TO BE ABLE TO READ FROM THE DISC IN ORDER TO REFORMAT.I THEN TRIED TO LOAD THE XP INSTALLATION DISC AND GOT THAT MESSAGE WE ARE ALL FUSSIN ABOUT ASM FILES BLAH BLAH!!!!
SO AFTER A LITTLE THINKING I WENT BACK TO THE BOOT MENU F2 (WHEN PC REBOOTS) AND CHANGED THE BOOT SEQUENCE TO DISKETTE DRIVE ETC JUST TO MAKE SURE IT WASNT READING FROM THE CD UPON BOOT.
WELL AS I SAY IT WORKED FOR ME,IT COULD ALSO WORK FOR YOU TOO
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From: Adam on 08/08/2008
Why is everyone looking for another solution. Terry's post works just fine and it was so easy. Burning CDs is much more time consuming and a hassle.
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From: Nick on 07/06/2008
ok heres whats going on i got 2 drives there both 200gb i raided them to raid 0 so they now 400gb they been raided for like 2 years now i just had vista on there i wanted to format and put xp on there its coming up with a error data error (cyclic redundancy check ) . fatal error installation failed:d:\1386\asms


i tried several xp corp disks i had same problem cdrw is the master and the dvdrw is the slave

i got another ? how do unraid a raid config to make them 2 diffrent drives

please respond to me @ nicktheone1234@yahoo.com

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From: toto on 05/28/2008
I had a same problem.

Please burn cd with POWERISO

the ultraiso and nero do not work

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From: SFMarkH on 05/24/2008
Another "YEAH" for Terry's solution on 2/10/2007. It saved my ass after trying many other things. THANKS!!!
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From: Marc on 05/22/2008
I had same problem. After ordering a new Hard Drive as old one died, I couldn't get past the D;\i386\asms part when installing fresh copy of Windows XP Pro, finally after reading this thread, all it took was for me to burn the install disc using MagicISO instead of Nero and it worked flawlessly first time!! Thanks for help!
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From: drGeek on 05/07/2008
Hi,

Here is one solution to the problem. On another computer copy the /I386/asms directory to a blank cd using windows built in copy. The problem seems to be found in the cd reader in the computer you are trying to install it in. When you allow setup to load, click "X" to close the error box and setup will ask you for your xp disk. Swap the cd with the asms directory in and let setup copy the files, then swap it for the xp disk when it asks again.
This solved my problem pretty easily after a lot of hair pulling!!
Best wishes

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From: Shenyu on 05/01/2008
I tried burning it with Nero 3, 4 times, all failed. Burning with Alcohol 120% did not work either. Finally I burned it with PowerISO, worked like a charm.
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From: ESCA on 04/20/2008
Thanks for all in this forum.....to fix this problem try using another cd/dvd drive.......simple as that. It is a read problem
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From: Jimbo on 04/16/2008
I had this problem. I've been trying (on my third attempt) to get a nLite cut down version installed on my 3epc.

What I did was to copy the i386 directory that nLite had generated (or the i386 in your slipstreamed folder) onto an sd card, this is recognised as d: and so every time it asked for a file from GLOBALROOT . . . I entered d:\i386. It asked for about 20 files and just as I was wondering how many more, it finished. It's onto the installing devices at the moment.

The MS solution using regedit didn't work because regedit wasn't there and regedt32 didn't work.

J

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From: TL on 04/09/2008
I had this problem "fatal error parameter is incorrect e:\i386\asms" when installing XP Pro SP2 on a Dell Dimension 4700. Was using a burned copy of a retail version. When it came up and ask for the files, I took the disk out and inserted a Student Edition disk, and it was able to read ok from it. Once it was done with the disk for awhile (watch for when your cd drive stops; usually at the Installing Devices part) then I put the burned disk back in and used it for the remainder of the install. So, to recap, if you have other XP disks available, try using them just long enought to get over the hump, but make sure you put the first disk you started the installation with in, since different XP keys (ie OEM, Retail, Upgrade, Academic) are not compatible.
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From: chris on 04/08/2008
I just used a different CD after trying most of the solutions below without success, and it worked.
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From: Chris on 04/02/2008
I used another copy of WINDOWS and somehow it worked... it was SP3 and gave me the asms, but then asked for some other file quickly after, swapped again. and bam done.
Hope this helps.
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From: John on 03/26/2008
Same Killer Problem, the microsoft regedit solution did not work for me - what finally did was from the recovery console prompt the "chkdsk /r" command -;0)
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From: markodeablo on 03/26/2008
I would just like to say I had exactly the same problem, burned 3 seperate iso cds using nero and all failed on a clean install..

used fireburner and worked first time! doh @ nero!

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From: MS-Helper on 03/24/2008
You find the perfect solution at http://www.no-fw.com There are many workarounds to this problem.
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From: foreuf on 03/24/2008
I turned the cd out and then back again and suddenlz it works
dont know for all
but would be the easiest way...
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From: Horsepenis on 03/24/2008
I just kicked my computer and it was running perfectly. I hate technical problems and I hate it to think about problems. I just kicked it and it helped...
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From: Jerry on 03/22/2008
I fixed mine! I had the error on a repair install for WinXP.

Respect to David for his input:

>>When you receive the 'asms' error, hit SHIFT+F10 to open a DOS shell. At the prompt type in 'sysdm.cpl' (sans quotes of course); this will bring up the system control panel. Click on the Hardware tab, enter the device manager. You will probably notice that you have a driver problem on your optical drive.<<

Then in Device Manager, I went to the CD/DVD driver and Uninstalled it. I then rebooted, booted again from the XP cd, went to Install, then repair install and it worked fine.

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From: JJJ on 03/18/2008
I tried Terry's method but I can't find that folder ..965...
What do I do now?!
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From: Neil on 03/10/2008
I had the same problem when I tried to repair windows xp pro sp2. I was getting the message -

the file 'asms' on windows xp professional service pace 2 cd is needed.

The link below help me fix the problem -
http://support.microsoft.com/kb/311755

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From: Kurbmaster on 02/16/2008
I was working on a PC with 2 IDE CD/DVD drives,both were set on master. After disconnecting on drive, the ASMS error dispappeared.
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From: David on 02/13/2008
i had the same problem to after removing all usb devices and using anything but nero to burn the iso. installation ran fine.

appears that there is an increasing list of problems appearing with nero.

used to use it for re-encoding avi files to dvd, ended up with frame skips, unsynced audio and unreadable discs.

started using avi2dvd no problems what so every.

i highly recommend finding another program to deal with all the aspects which you currently use nero for because i am sure that the list of problems with this application is set to only increase.

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From: Smithy on 02/09/2008
Used a different CD-Rom drive and this seemed to work a treat...
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From: Freaky on 02/08/2008
I tried everything that people had written here but non of it worked. Spent 2 hrs taking drives out etc. Then i used power iso and burnt the cd again and it seem to be working.. thank god. Think it must have been an issue with Nero before.
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From: PARRA on 02/07/2008
I got the same problem.... i have tried everythings here posted,,, and i havent resolved this problem...
so i cant instal WinXp SP2, Error;

Instalation is failed: E:\i386\asms

SO anyone can help me to get this thing done,,, i tried Terry's method.. and nothing either,,,

When the "File 'asms'... " problem occurs, press 'SHIFT F10' for DOS

Type regedit.exe then 'Enter' key ---->>> when i get here at this step... it says: is not recognized as an internal or external command, operable program or batch file....

so i need help........plz....thanks....

my problem is E:\i386\asms

it cant recognized the CD_ROM.......

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From: Kerry on 02/05/2008
Terry's solution (2/10/2007)worked for me. Thanks Terry!!!!!
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From: JJJJJJJJJMMMMMMMMMM on 01/29/2008
IS THEE ANY ONE KNOW HOW TO INSTAL XP SP3 ABOUT ASMS........

I NEED YOUR HELP..........?????????????

PLSSSSSSSSSSSSSSSSSSSSSSSSSSSS...........

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From: Steven on 01/17/2008
I copied the ASMS directory from the I386 to a USB stick.
Then reboot the problem machine without the cd and point to the usb drive when prompted for the location.

After that just re-insert the installation cd when prompted again ;)

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From: Lenzwick on 01/09/2008
Had the asms 'parameter incorrect' error, I copied the 'i386' folder to a cd i burnt at 8x, had to manually point the setup program to a few files on the cd but it worked.
Thank all of you!
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From: patriot on 12/31/2007
I forgot that I've had problems with usb mouse & windows xp, both home & professional, so when I set up xp pro install with usb mouse plugged in to my ThinkPad, it caused the message "the file 'asms' on windows xp professional" etc is needed. After reading these posts, I unplugged the usb mouse, plugged in a standard mouse to the mouse port, rebooted the install disk, and now the installation seems to be progressing beyond the point of the previous error. I'll post again if the install fails, but right now it looks good.
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From: Craig on 12/28/2007
The post from Terry on 02/10/2007 Worked perfectly. Thank Terry
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From: cornishboy36 on 12/26/2007
never heard of it b4 but it seems common as muck!!
ran into the 1386 asms problem trying to install xp pro sp2,anyway folks took plenty of advice but the one that worked 4 me was replacing my cd/dvd drive and voila im all seems to be good in the hood!!
THANX y'all.
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From: Ekkawut on 12/26/2007
It works!!!!!!! Terry on 02/10/2007

Thanks a bunch

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From: Alexxu on 12/21/2007
listen up guys i had the same problem instaling a fresh copy of windows sp3 and i had the same thing the file asms blabla bla what i did i setup bios and let the cdrom boot first then i restart let the computer run the boot first was the cdrom like i set but i wait when it tels me to type any key to run from the cd and then the windows setup started from the harddrive and no more problems . sorry for not understanding my english it is my first time writing on a forum and i am not a good english speaker for those who understand good luck
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From: Gary on 11/30/2007
I tried using a DIFFERNT copy of the Window XP-SR2 CD that I had around and it got passed that error. Didn't have to change out the CD-ROM Drive.
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From: Barry on 11/30/2007
If ALL THE BELOW don't solve the matter - they didn't for me - here's the deal. All discussion correctly points to not correctly reading the CD. After you have tried different burns, different OEM CD's, different CDROM readers, cables, etc., the issue is clearly a Microsoft diver/bus timing issue. The computer I was working with wouldn't boot into Windows any more, too far into setup. The solution was to boot a BartPE disk, connect to a different computer which had a CD share, and load across the network. Long day, but that worked like a charm.
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From: akinbola on 11/29/2007
i heard the same issue, all i did to fix the issue is i replaced the cd rom drive then the installation ran fine no errors
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From: Dylan on 11/27/2007
Lost my clients Intel based mobo due to power supply allowing 110volts in upon failing...replaced with AMD mobo/cpu...same cdrom access thing though i have loads of dvd/cdrom/readers/etc at my disposal and none were seen by system including SATA plextor unit...windows setup asking for the ASMS on I386folder on global/blah/blah/blah...could not get the drivers loaded shift+F10 for the cdrom and so the repair of the BSOD went nowhere slowly. Finally ended up copying the I386 folder from their original XP-home CD to a USB thumbdrive and after the shift+F10 sysdm.cpl shoehorn of the USB drivers (auto'd it) I could...after much changing of the path to D:\I386, continue the Setup Repair load to fruition. I still have no cdrom drivers working but this i hope is a minor annoyance and soon to be rectumfied, i can only keep fighting. This is what i do.
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From: steve on 11/09/2007
For my particular 'ASMS' problem, this solved it.
http://www.jsifaq.com/SF/Tips/Tip.aspx?id=4639
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From: chris on 11/08/2007
I was installing onto my dell laptop and got this same error. Tried many things....then unplugged the cooling pad from the usb port...voila!!!!
Gotta love microshaft
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From: patrick on 10/26/2007
I had the problem when reload xp sp2 on my compaq with new hard drive and this worked for me.
when you get the fatal error [installtion failed D:\1386\asms parameter is incorrect].
1. take out the xp sp2 cd out.
2. click [ok] this goes to log screen [ok] this, the computer restarts.
3. wait until asked to put in xp sp2 cd click [ok]this[but DO NOT put xp sp2 cd in].
4. you now have a path box with D:\1386 in it change this to E:\1386 put you xp sp2 into your E drive [your other cd drive] wait, it will remove the file AUTO if not [ok] it.
5.it will ask you to put your xp sp2 cd back into your D drive do this and [ok] it, now you should see the install continue.
good luck
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From: Patrick on 10/22/2007
I too encountered this and found that burning the I386 to a separate cd did the trick.
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From: Monica on 10/11/2007
Hello all. Hope you find a solution to the 'asms' error. I remembered having this problem before, and I tried putting the CD 1 in (even though it says CD 2 should be in), and it worked!!! I don't know if that would help anyone else, but that really did work for me when nothing else did. Good luck.
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From: Dave on 10/08/2007
>>> RIGHT LISTEN UP EVERYONE I HAVE THE SOLUTION <<<

THE PROBLEM LIES WITH THE CD, IF YOU BURN THE IMAGE WITH NERO IT PROBABLY WON'T WORK AND YOU WILL HAVE THE PROBLEM. USE SOMETHIN ELSE I RECOMMEND 'POWER ISO'.

I SPENT 4 HOURS READING THIS AND OTHER FORUMS PULLING MY HAIR OUT WITH THIS ONE, ALL IT WAS, WAS THE CD. BURN A NEW CD!!! (NOT WITH NERO)

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From: David on 09/26/2007
Here's another way to get around this problem:

When you receive the 'asms' error, hit SHIFT+F10 to open a DOS shell. At the prompt type in 'sysdm.cpl' (sans quotes of course); this will bring up the system control panel. Click on the Hardware tab, enter the device manager. You will probably notice that you have a driver problem on your optical drive. Enter the properties for the optical drive, and install the generic CD driver for the device (using the advanced option). At this point you _should_ be able to give a valid path to the optical drive (eg. change GLOBALROOT\BLAH\BLAH, etc, to D:\i386).

The repair (or install) should pick up from this point, but it's quite likely you'll have to change several GLOBALROOT entries to D:\i386.

If you run into a TBIOS problem... well, you're on your own (currently trying to resolve that).

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From: Jin on 09/23/2007
I have the same problem too. And I found the problem. It was caused by the RTCDLL and I don't know what the heck that is. Whenever I tried to extract it to desktop from the l386 folder asms, I got the error. How can I fix that? Is something wrong with the original CD or ISOS or what?
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From: Will on 09/22/2007
I had this prob on two computers. 1st was fixed by placing hdd as master and dvd drive as slave on the pri ide.
2nd i just replaced the dvd drive with a known good one. both comps are up and running thanks for the help and i hope this helps others
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From: Matt on 09/17/2007
I had this same exact problem, and come to find out it was the dang CD Drive. I replaced it with a different drive, a DVD drive actually, and it worked fine after that.
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From: Jonathan on 09/15/2007
I used the fix suggested by "Burkatron on 08/09/2007" and it worked perfectly!!

Thank you Burkatron!

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From: Gary on 09/07/2007
I have Windows XP home edition. When I started it the other day it loaded only part of the way and stalls. Further investigation tells me "Invalid media reading C:" also "command.com missing".
How do I get it up and going again when I cannot access my CD ROM to use my System recovery disc?
Is it repairable or should I just get a new hard drive. The computer is only 2 years old and I have never had any trouble before with it.
You may reply to fortq@sasktel.net if you can solve this for me
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From: Dj GeNeSiS on 09/06/2007
Thank you guys.

Changed my CD-ROM unit and everything worked fine after that.

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From: Ruben on 08/28/2007
Alright folks - Here are my two cents and it worked for me. Just use the same IDE/SCSI channel that your hard drive is using. Set teh hard drive as the master and then set your CDROM drive as the slave on the same channel. It worked for me on the very first try.

What happens many times is that there are either IDE/SCSI controllers that for some reason the XP setup will not load the neccessary drivers for. However, it will load for the first channel so that one is always enabled (At least almost always for IDE, SCSI is a different monster sometimes)Once you have the OS loaded and it recovers from the ASMS error after making the changes I suggested, then simply connect everything back the way it was when it last worked.

At this point just go to your motherboard manufacturers website and make sure you have the lastest drivers for all of your hard ware, onboard and third party. Good Luck!

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From: Alr on 08/24/2007
got that problem on d820 dell installing xp sp2, i allready had xp64 on other patripition.

i got past this problem by useing winxp sp0 cd just before error occured and after few seconds i took out the sp0 cd and then i put sp2 cd and pressed ok to continiue install.

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From: Swapped out CD drive on 08/22/2007
I had the same problem with the incorrect parameter. I took a dvd drive from another computer and swapped it with this one, worked fine!
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From: Mike on 08/12/2007
I tried many of the other "solutions" to this problem, but this is the one that finally worked! Do this first and save some time!

From: Michael on 05/22/2007
I found a solution that worked for me posted on another site.
Burn the I386 directory from the install disc to a disc by itself. Start the computer with the burned disc in the drive instead of the install disc and it should get past the point where it is failing.
If successful you will be prompted for the original install disc.
Return the install disc at this time and setup should continue normally.
Hope this helps someone.

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From: Burkatron on 08/09/2007
when u get the error eject the cd and click cancel.
once setup reboots and asks for \1386\asms just re-insert cd and click ok.
should work fine, did for me first time!
good luck.
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From: techster on 08/06/2007
I tried TERRYs solution but to no luck. Still I get errors like DLL failed etc etc..

I tried copying it to my disk but it says "Error performing inpage operation".

Any help?

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From: Lia on 08/02/2007
I unplugged my usb mouse from my laptop and it worked. damn microsoft.
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From: josh on 07/23/2007
I had the D:\1386\asms Error also. I had unplugged all the usb ports on the back of tower but stillgot the error. It tured out I had to disconnect my front usb/audio ports from the motherboard. So maybe some of you forgot about those front usb ports like I did, but i solved my error.
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From: tim on 07/23/2007
Terry's solution from 2/10/2007 worked!!! Try that one first.
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From: Jan on 07/07/2007
i got the same problem as greg and yeah all your methods you wrote below doesn't work for me
so asked around for my problem and it could be the drivers of the raid-controller that aren't supported in the windows installation
so on the load for the setup you might press f6 when asked and load the raid-controller drivers manually with a floppy disk
i will try that out in a few hours and will thell if that works
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From: David on 07/02/2007
I tried the Microsoft solution and it didn't work, but when I switched my primary CD-ROM device from my DVD to CD, it worked!!!

Great site.

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From: Fox on 06/26/2007
I need some help. Something went wrong with my comp the other day and I couldn't get my windowxs xp to start. So I had to do the system recovery function. Now when I try to download updates or open certain programs, I get a rundll32.exe error. I've also gotten a OLE DB error message twice and I can't get any sound from it. PLease help me fix this, keeping in mind that I don't have an installation cd.
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From: Jamel on 06/08/2007
J'ai tout simplement copier l'image CD de WinXP Pro sur un DVD, et j'ai redémarré l'instal au point d'erreur ASMS et l'intal reprend normalement. J'epère que sera votre solution aussi :-)
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From: dan on 06/04/2007
Yep on a dell xps M140 same problem bypassed by keeping the install cd out untill the error occurs and then insert it and click ok! worked after that!
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From: Steph on 05/30/2007
Terry's post also helped me. Just waiting for installation to finish now, lets pray my files are still intact!!!
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From: Brandy on 05/29/2007
I am trying to upgrade from Windows XP Home Edition to Windows XP Professional.

When I try to install Windows XP Professional on my computer. I continue to receive this error message at 39 minutes during setup.

Fatal Error: One of the components that windows needs to continue setup could not be installed.

Error: Installation failed : D\I386\asms.

Error message: Incorrect function. The parameter is incorrect.

I have tried reformatting my hard drive, cleaning my cds and cd drive numerous times. I have reburning the copy to three other cds (all brand new). I also tried unplugging my sound and internet connection only leaving the mouse, keyboard, and monitor connected to the computer while reformatting. The recovery console did me no good. My cdrw/dvd drive is a combo.

I didn't have any problems installing Windows Xp Professional on my other computer. I am clueless as to why this issue continues to occur. This is getting be extremely frustrating.

I would appreciate it if someone could please help me resolve this error.

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From: Brandy on 05/29/2007
I am trying to upgrade from Windows Xp Home Edition to Windows Xp Professional.

When I try to install Windows Xp Professional on my computer. I continue to receive this error message at 39 minutes during setup.

Fatal Error: One of the components that windows needs to continue setup could not be installed.

Error: Installation failed : D\I386\asms.

Error message: Incorrect function. The parameter is incorrect.

I have tried reformatting my hard drive, cleaning my cds and cd drive numerous times. I have reburning the copy to three other cds (all brand new). I also tried unplugging my sound and internet connection only leaving the mouse, keyboard, and monitor connected to the computer while reformatting. The recovery console did me not good. My cdrw/dvd drive is a combo.

I didn't have any problems installing Windows Xp Professional on my other computer. I am clueless as to why this issue continues to occur.

I would appreciate it if someone could please help me resolve this error. I have trying to fix this problems for days now and is getting to be extremely frustrating.

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From: Brian on 05/24/2007
When dealing with the error during Windows XP Install or Repair - GLOBAL ROOT\DEVICE\CDROM0\I386 it is best to follow the Microsoft Knowledge Base Article #311755
http://support.microsoft.com/?kbid=311755
After all steps are complete from the article restart the install or repair.
My error was caused by installing a unsupported version of Roxio Easy CD Creator 5.
Good Luck to all.
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From: Michael on 05/22/2007
I found a solution that worked for me posted on another site.
Burn the I386 directory from the install disc to a disc by itself. Start the computer with the burned disc in the drive instead of the install disc and it should get past the point where it is failing.
If successful you will be prompted for the original install disc.
Return the install disc at this time and setup should continue normally.
Hope this helps someone.
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From: Ted on 05/17/2007
Had the problem with having to located the ASMS location upon a fresh install of win xp professional on a compaq 700 laptop. The trick that got me through it was, keep the cd out of the drive until it prompts for you to put in the cd to continue the installation.. if you boot up with the cd in the drive it wont work.. so wait until you are prompted to put the cd in.
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From: Kris on 05/01/2007
Yeah it looks like switching drives is the best thing to do. I tryed regedit.exe and it dosen't help you at all. You cant even use it. Try the drive switch it is the best thing to do.
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From: Erik on 04/14/2007
I changed drives from my CD-RW to my DVD and it intalled fine. It must have something to do with the hardware of the RW...? I don't know for sure.
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From: John on 03/25/2007
An earlier post by Stuart worked for me! Just took out the burner and put an old CD rom and XP installed completely!
Thanks Stuart!
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From: Arn on 03/19/2007
the 'asms' big problem. Bottom line how do we fix it?
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From: Eric on 03/14/2007
This same thing has happened to me, but I'm using a laptop, and therefore, I can't swap drives, and there is no way that I can disable the internal card reader, wireless card, etc.

I called Microsoft about this, and eventually convinced them that my XP Home SP2 CD was defective, so they shipped me a new one. Didn't help me. I tried the regedit.exe method, but 'The system cannot execute the specified program' came up.

I've been trying to solve this problem on and off for the past few months.

Can someone help me?

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From: Adam on 03/05/2007
Same problem with the asms file. Finally got it to work

Solution: unplug all USB devices.

Good Luck

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From: BDS on 02/28/2007
The instructions from Terry dated 2/10/2007 worked! Thank you.
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From: Matt.T on 02/27/2007
Thank you all . . .

Think it might ov worked :)

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From: Terry on 02/10/2007
Follow the Microsoft instructions fron the "support/microsoft" link above, but do the things that microsoft DID NOT tell you.

Forget disconnecting drives or trying 'older' CD-ROMS.

When the "File 'asms'... " problem occurs, press 'SHIFT F10' for DOS

Type regedit.exe then 'Enter' key

Scroll down and click to highlight HKEY_LOCAL_MACHINE (must be highlighted!)

Up top L/H side click 'File', then click 'Load Hive'

A window box will appear and, in there, type

%Windir%\System32\Config\System.sav click 'Enter'

When prompted for a name, type Test

Locate and then click the following key:
HKEY_LOCAL_MACHINE\Test\ControlSet1\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}


Delete the UPPERFILTERS and LOWERFILTERS registry keys by left click highlight, right click 'delete' + (are you sure) buttons.

You may have to do this again if there are any "..\Test\Controlxxx\control\Class" entries apart from ..ControlSet001\

Either way, up top left click 'File' , then click 'Exit'

The Microsoft site says the following:................................

If the path in the error message is the correct drive letter for the CD-ROM drive, click OK to continue the Setup program. ..................................................

I did not find that this worked, so I just "Cancel" 'd out and the system restarted in the setup as before "" DO NOT PRESS ANY KEYS "" Wait until Setup does it's work: it gets to the same point, but now, with the registry key changes, it will recognise the CD/DVD ROM drive.


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From: mick on 01/13/2007
hi
Ive tryed that but still cant install windows :-(
Properly and atm i cant even update
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From: Stuart Thomas on 01/13/2007
Just turns out its sometimes best to try another cd rom or dvd drive all together.
i managed to not be able to install windows because the asms file couldnt be located. Tried both drives and didnt work, tried another drive all togeather and it worked. THANKS MANY THANKS!!!
Stuart
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From: Jack on 01/12/2007
Thanks very much for this forum!!!
I simply disconnected my DVD burner and it works now.
GOD bless you all!
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From: Dan on 12/06/2006
I was able to borrow an external USB CD-Rom drive but I can't get the machine to recognize it during the Recovery process.
When I have my Original XP Pro (w/holigraph) loaded into my original CD-R Drive, the setup/recovery process initiates.
When I get the DOS prompt in the Recovery Console, the USB CD-Rom drive is recognized as I can do a DIR on that drive with a CD loaded.
But when I exit the console and the machine boots, only the original CD-R drive is recognized.
I've tried to detach the original CD-R and I can see during the boot that it is no longer there.
But neither is the USB CD-R Drive.
Any ideas?
thx,
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From: Gijs on 12/06/2006
Hi,

this is great, I just purchased a brand new system Core 2 Duo, Asus P5B E plus motherboard Raid etc. Als got half way de ASMS confugration parameter error, i thought it was the JMIcron IDE controller but after swapping my Lite On DVD burner with an old CD Rom drive everything installed smoothly THANKS

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From: Michael on 11/27/2006
Had this same problem on a Dell Dimesion 4550. Turned off the computer and put the XP disc in the CD-RW drive and everything was good after that. What's the problem in the first place? It is an XP error or something?
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From: XBones on 11/24/2006
Thanks yallz,

Worked perfect as soon as I switched the CDROM.

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From: robert on 11/15/2006
im thinking if the CD-ROM came on a premade computer, it is programed NOT to read for the XP install, this way you have to come crying to them and they will charge you money.....
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From: Mike on 11/11/2006
Another thanks goes out to Greenie for posting the JSItip link. thanks to this i was able to get setup back up and running without replacing the cd drive as so many others are doing. Linkis about halfway down the page for anyone wanting to try this method. It's much quicker than changing out a drive. Thanks again!
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From: bgw on 11/02/2006
The common advice in this thread worked for me.
I was performing a repair of XP Pro. After the reboot during system setup the on-board DVD ROM in my laptop apparently was not detected. The CD never started spinning after Windows setup started. I got the error "the file 'asms' on windows xp professional service pack 2 cd is needed". The default location was globalroot\cdrom0\I386. I was unable to browse to a new location as the keyboard and mouse were unresponsive. After starting over, trying the repair several times and trying in a different computer of the same model with the same results I ran across this thread while searching the internet. I connected an external DVD burner through the USB port and started the repair over again. It worked flawlessly.
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From: Teresa on 07/22/2006
Computer crashed can't even power up what is my first step? Have checked power supply plug already?
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From: Brendan on 06/06/2006
Had this problem on an IBM T41 laptop. After reading the posts I realised the CD/RW was probably causing the issue but was unable to swap out the CD drive as mentioned. I attached a USB DVD Burner and booted from there. The problem was then resolved.

Phew..Thought I was a goner.

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From: Rob on 05/19/2006
Same problem, including mouse and keyboard drivers not loaded. I used and old CD-ROM and disconnected second hard drive and problem went away except for the keyboard and mouse. When Windows XP Pro was installing devices, a USB card driver was not certified but mouse and keyboard still not working! I pulled all PCI boards and turned off all peripherals in BIOS, Windows loaded the mouse and keyboard drivers and finally finished setup without any other problems. Thanks for all the tips, they really helped.
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From: PAUL on 05/10/2006
I HAVE DONE EVERYTHING POSSABLE TO GET PAST THIS PROBLEN AND CAN'T. THE CD DRIVE IS GOOD, HAVE DONE MANY FRESH INSTALLS ALSO USED THE 2000 AND SAME THING. GOT ANY IDEAS TO THIS. THE SYSTEM LOOSES COMMUNICATION WITH THE CD DURING INSTALLATION. WHAT TO DO. WHERE CAN I FINT THE FILE TO COPY ON DISK AND TRY FROM THERE.
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From: Ken on 04/30/2006
HELP PLEASE!

Have read the entire thread and tried everything suggested (except swap out CD drive - don't have a working older drive to try). This PC is at least 5-6 yrs old - has original Hitachi CD/DVD Drive (reader, not writer). Have unplugged ALL devices from back of computer. Just has (1)internal CD/DVD drive and (1) internal LS120 floppy drive left installed.

Something happened to computer - Windows XP Pro would no longer run. Tried re-installing Windows XP Pro. using OEM CD with hologram. Attempted to do a repair install, instead of a fresh install - hoping to be able to keep all programs/devices intact.

During installation, computer got stuck on: "The file 'asms' on Windows XP Pro Serv PK1 CD is needed" Type the path where the file is located and click OK"

Copy files from: Global Root\Device\CDRom0\I386."

The screen is locked, and I can not type or change anything. Can NOT change the path. Can not hit SHIFT F10 to get to a DOS prompt, etc.
Have tried running in Installation Recovery Mode, and can get a C:\Windows prompt. However, can't copy any files from my CD (D:\) drive. Can't seem to be able to