Original Problem Posted by: huskyhoops on 06/24/2002
When attempting to run MS Outlook 2000 on a Windows 98 system, I get the following error:
OUTLOOK caused an invalid page fault in
module MSO9.DLL at 017f:308e0433.
EAX=00000000 CS=017f EIP=308e0433 EFLGS=00010246
EBX=00000000 SS=0187 ESP=0056f42c EBP=00000001
ECX=00000000 DS=0187 ESI=00000000 FS=2c4f
EDX=00000002 ES=0187 EDI=00000034 GS=0000
Bytes at CS:EIP:
66 8b 73 06 81 fe fe ff 00 00 0f 84 18 01 00 00
00000000 006a1420 0056f45c 006a1420 006a13ac 006a13b0 00000001 308e1b59 006a13ac 00000034 3a442776 006a13b0 0056f470 3a8c0c13 006a13b0 00000000
I have followed the instructions given in Microsoft's Knowledge Base Article (241817 - renaming outcmd.dat, view.dat, and mso9.dll to .old extensions and then using the repair feature on the CD. I was unsuccessful.
I uninstalled Outlook and then reinstalled it, and still get this message.
Anyone have any other ideas - other than smashing my PC with a sledgehammer - although that does seem like the best solution right about now!