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Original Problem Posted by: Steve on 11/17/2003
We have been seeing this problem start to pop up across a few of our buildings now. If you open a Word DOT from the web you can access and use the file with no problem. When you try to close the file the app will freeze. I looked in the event viewer and got no pertinent information from it.

I changed the default viewer so that the DOT would launch directly into word instead of through the IE word viewer and Word itself would freeze when you tried to close it.

When I manually save the file that I opened to a local drive the instance of Word will close instantly.

Any idea what could be causing this or how to resolve it?

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