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Original Problem Posted by: Dave on 12/06/2002
Hi Computerpilot,

I really hope you can help me! Running WMP V, XP Home Edition 2002, AMD Athlon XP 1800+ on a MSI MS-6330 "Lite" Mother board, 1024 GB Ram, Soundblaster Live X-Gamer 5.1 and ATI Radeon 8500 LE.

WMP will fire up but any attempt to load either music or movie file of any format, results in the exact same crash or technical error report:

Error Signature:

Appname: wmplayer.exe
Offset: 00004e86

Exception Information:
Code: 0xc0000005
Flags: 0X00000000
Record: 0X000000000000000000
Address: 0X000000001d1c4e86

I went up to WMP 9.0 Beta Build 2600 (or was it 2800?), no change and the same crash. Did the XP rollback to the original WMP V8.0.0.4477, but still in same boat. Checked all over MSN website, but nothing matches the kind of failure I am experiencing.

Any assistance is greatly appreciated, thank you,



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